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Our Group (traded on the Tel Aviv Stock Exchange) is a leading, well-established company in Israel, providing technological solutions in FinTech, Invest Tech, Legal Tech, and Business Tech (BT). A part of our Group, is looking for a Customer Success Manager (CSM) to join our sales department and take ownership of post-sale customer management, product onboarding, and improving the overall Customer Experience throughout the customer lifecycle. This role combines direct, ongoing work with customers alongside close collaboration with Sales, Training, and Support teams, with the goal of ensuring optimal product usage, high customer satisfaction, and growth within existing accounts. Responsibilities:
* Guide new customers through the onboarding process and implementation.
* Monitor product usage and identify gaps, challenges, or opportunities for improvement.
* Proactively engage with customers to improve adoption, retention, and overall value.
* Work closely with the Sales team regarding existing customers and growth opportunities (Upsell / Cross-sell).
* Coordinate and refer customers to relevant training sessions based on their needs.
* Work with CRM systems and reports to track activity, manage processes, and ensure follow-up.
* Handle customer inquiries and provide professional, service-oriented support.
* Share insights and feedback from customers with relevant teams (Product / Development / Training).

We are looking for a Quant Algorithms Developer to join our research team and play a pivotal role in contributing to the company's ongoing success
What you will do:
End-to-end development and deployment of high-frequency trading algorithms consisting of:
Creative thinking, performing research and literature review
Conceiving innovative and novel ideas in the fields of machine learning, statistics, and signal processing
Development and application of trading algos in a highly competitive real-time environment
Collaboration with other researchers/developers

we are looking for a Trading Operations Specialist.
As a Trading Controller, youll play a key role in overseeing and optimizing trading activities. This includes monitoring real-time trading processes and ensuring risk and position control within the trading environment.
Responsibilities:
Monitor capital markets and trading activity in real-time
Responsible for Position and Risk control
Generate accurate and timely financial reports
Work as part of the Operations team in the trading room

We are looking for an algorithm researcher to join our team and play a pivotal role in contributing to the company's on-going success.
What you will do:
End to end research, development and deployment of high frequency trading algorithms consisting of:
Creative thinking, performing research and literature review
Explore and design innovative and novel ideas in the fields of machine learning, statistics and signal processing
Development and application of trading algos in a highly competitive real time environment
Enjoy a very short development cycle from concept to live trading
Collaboration with other researchers / developers

we are looking for a Junior Tech CSM.
Responsibilities:
Receive and process customer orders for SIM cards through various channels (phone, email, online, etc.)
Pack, and prepare SIM card orders for shipment
Activate SIM cards using the companys activation platform or software
Ensure all orders are fulfilled in a timely and efficient manner
Maintain inventory levels of SIM cards and notify management of any stock discrepancies
Package orders securely using appropriate materials to prevent damage during shipping
Collaborate with shipping/logistics team to ensure smooth delivery of orders
Provide excellent customer service and handle any order-related inquiries or issues
Adhere to all company policies, procedures, and quality standards
Guide customers through troubleshooting steps, including configuration checks, module diagnostics, and network testing.
Assist customers in configuring and setting up IoT devices, cellular modules, and gateways for seamless integration with cellular networks.
Assisting with other tasks provided by other team members
Identify needs for training and schedule appropriately to conduct
Working together with other team members in order to improve customer Service procedures

Were looking for a team member with strong coding skills, a system -level mindset, and a passion for quality.

Location Work Model:
Full Time position
Hybrid position with 1-2 days per week in the office in Tel Aviv

This is a highly hands-on leadership role, combining deep technical involvement with ownership of the domain and team. You will lead and grow a team of engineers while remaining closely involved in architecture, design, and critical parts of the system.

You will own the deployment domain end-to-end - from infrastructure and backend services to customer experience - and play a key role in shaping how delivers its product across AWS, Azure, GCP, and on-prem environments.

This role sits at the intersection of engineering, product, and customer-facing delivery, with direct impact on customer success and company growth.


Responsibilities
Team Leadership & Ownership

Lead and grow the Backend & Deployment team, including hiring, mentoring, and developing engineers.
Drive execution, prioritization, and delivery while maintaining high engineering standards.
Foster a strong ownership culture and create clarity in a fast-paced, evolving environment.
Take full end-to-end ownership of the deployment domain, including reliability, scalability, and customer experience.
Partner closely with Product, R&D, Sales Engineering, and Customer Success to align priorities and deliver customer value.
Hands-on Technical Leadership

Remain deeply involved in the system - contributing to architecture, design, and critical development efforts.
Lead the design and evolution of deployment architectures across multi-cloud (AWS, Azure, GCP) and on-prem environments.
Work hands-on with Kubernetes, Infrastructure-as-Code (Terraform), and backend services.
Drive improvements in scalability, automation, observability, and resilience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.

This role sits at the intersection of cloud infrastructure and backend engineering. You'll build and maintain the Infrastructure-as-Code and tooling that customers use to deploy Sentra across AWS, Azure, and GCP - including Kubernetes-based, VM-based, and on-premise environments. Alongside that, you'll develop the backend services that power the deployment lifecycle: orchestration, provisioning, environment management, health monitoring, and deployment verification - time-critical services where reliability directly impacts the customer experience.

The role blends hands-on engineering, cloud architecture, and customer-facing technical work. You'll collaborate with Solutions Engineering, Support, and customers directly to ensure deployments are smooth, secure, and scalable.


Responsibilities
Customer Deployment

Develop and maintain Infrastructure-as-Code (Terraform, CloudFormation) that customers use to deploy and integrate the product into their cloud environments.
Design customer-deployable cloud architectures across AWS, Azure, and GCP, including networking (VPC/VNet, routing, NAT, PrivateLink / private endpoints) and security primitives.
Build and maintain deployment tooling (CLI tools, installers, templates, automation) to simplify customer setup and upgrades.
Develop and maintain our Kubernetes-based deployment (Golang, Helm) for either cloud-native or on-prem environments.
Backend Deployment Services

Build and maintain backend services (Python, TypeScript) that power the deployment lifecycle - including orchestration, provisioning, and environment management.
Develop health monitoring and deployment verification services that ensure reliable, validated deployments with minimal customer friction.
Design and improve APIs that manage customer environments, ensuring they are robust, well-documented, and easy to integrate with.
Own the reliability and performance of time-critical deployment services where latency and correctness directly affect customer experience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.

We are looking for a Data Analyst with strong Python and engineering capabilities to join our Data team.

This is not a traditional analytics role - it combines data analysis with hands-on development. You will work extensively with Python as part of your day-to-day work, building scalable data processes, evaluation frameworks, and classification logic that directly impacts our product.

Our team works on large-scale data systems, leveraging ML capabilities such as NER and LLMs, alongside robust engineering and analytics to deliver insights across millions of files and tables daily.


Responsibilities
Design and implement data classification logic to expand coverage of sensitive data types, owning the process end-to-end - from research and analysis to production deployment
Develop Python-based workflows and tools for data processing, evaluation, and automation
Build and maintain data pipelines and monitoring systems to track product performance and data quality
Create automated frameworks to evaluate and benchmark model performance
Collaborate closely with R&D and take part in discussions around AI/ML solutions and product direction

We are looking for a Senior Backend Engineer to join our R&D team and play a pivotal role in building Sentras multi-cloud scanning system. This position is ideal for engineers who excel in solving large-scale challenges within a fast-paced startup setting, and who are passionate about pushing the boundaries of data security in a cloud environment.


Responsibilities
Lead the design and development of our cloud scanning orchestration system, ensuring efficiency and scalability across multiple cloud environments.
Handle multiple system interactions, working with microservices and cloud-native components to build a robust and flexible scanning solution.
Research various Datasources APIs in order to develop connectors and perform efficient data scanning.Develop and implement efficient data scanning connectors by researching the APIs of various data sources.
Collaborate closely with cross-functional teams, including R&D engineers, product managers, and solution engineers, to deliver end-to-end features and tackle complex engineering challenges.
Gain a high-level architectural perspective while maintaining the ability to dig into technical specifics and optimize system performance.