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we are seeking an experienced Customer Success Team Leader to manage and develop a global CSM team supporting our Meeting Insights platform.
Role Overview:
This role is responsible for leading a global team of Customer Success Managers, ensuring enterprise customers achieve measurable value from the product throughout the entire lifecycle.
The position includes ownership of onboarding, adoption, renewal and expansion processes, along with ongoing optimization of Customer Success performance and scalability.
The role is based in Israel and works closely with global tems.
What You Will Do:
Lead and manage a global team of up to 10 Customer Success Managers, providing direction, coaching and performance management.
Ensure structured execution of the full customer lifecycle, including onboarding, adoption, QBRs, renewal and expansion.
Monitor and improve key performance metrics including retention, expansion, customer health and satisfaction.
Drive the implementation and continuous improvement of Customer Success methodologies, systems and supporting tools to enable scalable growth.
Work closely with Product, Sales and Engineering to represent customer needs and drive alignment.
Maintain direct ownership of selected strategic enterprise accounts alongside leading the global CSM team.

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team.
This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.
Key Responsibilities:
Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment stups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.

We are seeking an experienced Sales Manager to join the Israeli Sales Team, with a focused responsibility for selling Meeting Insights solution.
This role is dedicated to driving adoption of an AI-powered analytics product that enhances enterprise meetings and collaboration.
The position focuses on expanding Meeting Insights sales with enterprise customers and selected partners in the Israeli market.
Responsibilities:
Develop, manage, and execute the sales strategy and revenue objectives for Meeting Insights product in the Israeli market.
Drive new business and expansion opportunities for Meeting Insights with enterprise customers, working closely with decision-makers and stakeholders.
Build and maintain relationships with relevant partners (System Integrators, Distributors, and technology partners) to support Meeting Insights go-to-market activities.
Own and develop a dedicated pipeline for Meeting Insights through direct sales activities and partner-led opportunities.
Work closely with Sales Engineers, Product, and Marketing teams to position Meeting Insights effectively and support successful deal closure.
Lead product-focused customer engagements, demos, and presentations related to Meeting Insights.
Represent and the Meeting Insights solution at customer meetings, events, and relevant industry forums.
Provide regular sales reporting, forecasting, and pipeline visibility specific to Meeting Insights.

We are looking for an Employer Branding & Social Media Lead to execute and implement social media activities focused on employer branding. The position is based at our company offices in Neeman Park, Mesubim Junction, in an outsourcing/freelancer capacity, at 60% scope or higher.
Responsibilities:
Execute a monthly content plan in alignment with a defined strategy
Build a monthly content calendar and propose creative ideas for implementation
Ongoing management of Facebook and Instagram channels
High-quality marketing copywriting in Hebrew and English, aligned with brand voice
On-site content creation, including basic photography and editing (Mobile-First approach)
Work closely with graphic designers to produce visual materials
Upload content, manage social media pages on an ongoing basis, and track performance

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

Were looking for a hands-on Infrastructure Security Engineer to own and secure our hybrid infrastructure and help us stay ahead of evolving threats.
Your mission:
Secure and operate hybrid infrastructure across Azure, AWS, and on-prem data centers
Identify, assess, and mitigate vulnerabilities in Windows, Linux, and network layers
Configure and manage security controls: Defender for Cloud, Defender for Endpoint, WAFs, Firewalls, Switches
Investigate and respond to SOC alerts, perform root cause analysis, and mitigate advanced threats
Enforce security policies, patching, and compliance (GDPR, SOC2)
Partner closely with Infra, IT, and Security teams to design and improve secure architectures
Evaluate and introduce next-gen security platforms aligned with business needs.

we are looking for an NPI & Product Support Engineer to join our NPI and Product Engineering group.
In this role, you will be responsible for the technical readiness of products throughout their lifecycle - from New Product Introduction (NPI), through software releases, manufacturing, and post-production support.
This is an internal-facing role, working closely with R&D, Operations, QA, and manufacturing partners.
Key Responsibilities:
Lead and support NPI activities across products
Own the technical readiness and validation of software releases
Provide advanced technical support to internal teams, including R&D, QA, and manufacturing
Perform deep root-cause analysis for hardware and software issues
Support repair processes for failed boards, including hands-on technical investigation
Take responsibility for the technical performance of subcontractor teams (e.g., Flex China)
Ensure alignment and accuracy of hardware, software, and BOMs across products
Own and maintain high-quality technical documentation
Collaborate cross-functionally to ensure smooth product launches and ongoing stability

Were looking for a Power BI Developer to design, build, and maintain business-critical dashboards and analytics solutions across our SaaS products and internal operations.
This role is focused on Power BI, DAX, and business-facing analytics.
Youll work closely with Product, Finance, Sales, and Operations teams to translate business questions into clear metrics, dashboards, and insights that drive decision-making.
Your mission:
Design, build, and maintain Power BI dashboards and reports
Develop advanced DAX measures and calculations
Build optimized data models and reusable datasets
Ensure performance, accuracy, and scalability of reports
Partner with stakeholders to understand reporting and analytics needs
Translate business requirements into KPIs and actionable insights
Analyze customer and product data to identify trends and opportunities
Create tailored dashboard views for different personas (executives, product, sales)
Work with SQL-based data sources and collaborate with data engineers
Validate data accuracy and consistency across sources
Present insights in a clear, concise, and compelling way

we are looking for a Product Manager.
A product manager is responsible for leading the design, development, and launch of a new SaaS offering and managing the product and solution life cycle.
Main Responsibilities:
Participate and contribute to the company's roadmap definition
Work with the leading vendors to define our joined solutions
Track and study customer needs and feedback and define product requirements with corresponding business justification
Develop and maintain forward market outlook, identify market trends, and expert the competitive landscape from technical and commercial aspects.
Derive conclusions and recommendations.
Clearly articulate and communicate product values and benefits internally, to partners and customers
Provide full sales enablement tools and material and support presale activities

We are seeking a QA Automation Engineer with strong Python skills to join our dynamic QA team. In this role, you will design and implement automated test frameworks, execute manual and automated testing, and ensure the quality of our AI-driven SaaS product.
Youll work closely with developers and product teams, gaining exposure to cloud technologies, AI workflows, machine learning pipelines, and enterprise-grade software testing.
We follow Agile methodology, working in time-boxed sprints and managing tasks with clear timelines to ensure iterative delivery and continuous improvement.
What Youll Do:
Develop and maintain Python-based test automation scripts and frameworks.
Perform manual testing for new features and regression cycles.
Validate integrations with Azure services, APIs, and microservices.
Collaborate with developers and product teams to ensure high-quality releases.
Analyze test results, report defects, and contribute to continuous improvement.
Participate in test planning, risk analysis, and quality metrics reporting.
Drive test coverage improvements and advocate for automation best practices.
Work on AI model validation, prompt testing, and data-driven quality checks.

We are looking for a Sales Engineer to support our Meeting Insights solution - a Conversational AI platform that helps organizations capture, analyze, and leverage meeting content for business productivity.
In this role, youll serve as a technical expert and solution consultant, working closely with the Sales, Business Development, and Product teams globally (Israel, NA, Europe and APAC) to lead technical engagements, shape customer solutions, and contribute directly to business growth.
Youll be joining a team building award-winning technology-Meeting Insights was recognized as the Best Use of AI at the UC Awards 2024.
Key Responsibilities:
Act as the technical lead in customer engagements-from discovery to solution design and post-sale support.
Understand customer needs, business challenges, and technical environments to shape tailored solutions.
Collaborate with Sales, Business Development, and Product teams to design winning strategies and proposals.
Lead responses to RFPs, RFIs, and security/compliance assessments.
Translate customer feedback into actionable insights for the Product and R&D teams.
Support solution configuration, integrations, onboarding, and proof-of-concept projects.
Help position Meeting Insights as a strategic, value-driven solution for enterprise meeting intelligence.
Develop strong relationships with customer stakeholders and serve as a trusted technical advisor.
Track industry trends, customer use cases, and market need to influence product roadmap and positioning.

We are looking for an experienced Senior Talent Acquisition Specialist to join us in a long-term freelance engagement, and manage end-to-end recruitment processes across EMEA and APAC.
This role focuses on full cycle recruitment for Sales and Professional Services positions, with an emphasis on global territory based and commission driven field roles.
Responsibilities:
Manage full cycle recruitment processes for Sales and Professional Services roles across EMEA and APAC
Partner closely with Sales leadership and HQ stakeholders in Israel
Work directly with regional hiring managers across multiple countries
Manage relationships with local recruitment agencies in different markets
Conduct independent sourcing via LinkedIn and other relevant sourcing channels
Lead candidate interviews and support candidates throughout the hiring process
Manage multiple open roles simultaneously while maintaining quality and structure

we are looking for a Senior RMA Technician.
Description:
Hands-on HW debug and repair at component level.
Perform repair and replenishment of service stock across global locations.
Work closely with Engineering, R&D, and Field Engineers on technical issues.
Provide daily technical support to global Field Application Engineers (FAEs).
Analyze returned units and identify root causes of failures.
Support field engineers and customers in troubleshooting and issue verification.

We are looking for an experienced and talented Software Architect to join our Voca product team.
Voca product provides extensive Contact Center and Conversational IVR capabilities running on
both on prem and SAAS environments.
Job Description:
- Define the system requirements for Voca Product.
- Defining the architecture for next generation products.
- Write system design documents