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we are seeking a DevOps team leader, our growing team
Team player and team leader with hands-on ability

Establish the multi-region, multi-tenancy SaaS solution over AWS

Set and meet the performances by KPIs

Designing and developing scalable, highly available, cross-region system

Leading the non-functional aspects of the products

Performing critical software maintenance in a real customer live environment

Collaborate with Product Managers, Frontend and Backend Developers and QA Engineers

we are seeking an R&D backend team leader to join our growing team
What will you do?

Be a team player and manager with coding hands-on ability
Set and meet the performances by KPIs
Design and develop backend components
Establish a high-scale multi-tenancy cloud foundation solution
Work with cutting-edge technologies in a dynamic environment where you can learn and mentor your team members
Manage in full collaboration a feature-team/squad-team with Product Managers, Frontend and Backend Developers, and QA Engineers

As a SRE & DevOps Team Leader, you will develop and maintain infrastructure on top of AWS, as part of that you will manage the CI/CD processes and own the production stability and costs. We are looking for an employee who will be able to grow with the company and leading the infrastructure domain as it evolves

Responsibilities

Plan, deploy, scale, and maintain our AWS infrastructure stack for testing, staging, and production.
Design and implement CI/CD processes
Monitor the availability and performance of our production
Assure that production availability meets 99.99% SLA
Goto person in all infrastructure topics and decisions
Own internal IT needs
Lead a team of professional and ambitious DevOps engineers
Manage external NOC team

We seek a visionary and customer-focused Technical Customer Service Representative to join our team. In this role, you will engage with our global customers during the sale, post-sales process, onboarding, and the ongoing customers' lifecycle. This is an opportunity to join a Rocket Ship to take part in making the future of digital communication today, with a great opportunity to grow into Tier 3 support engineer position.

Working days/hours: Monday-Friday, 09:00 -17:00 Eastern Time (ET)

Responsibilities:

Own and manage issues and see problems throughout resolution
Research, diagnose, troubleshoot, and identify solutions to resolve issues, keeping a positive and can-do attitude
Work directly with Tier 3, R&D, QA, and Product Management on issues upon full resolutions
Be a focal point for the customers' needs and become a trusted advisor with them by deeply understanding their business and aligning their needs with our solutions
Ongoing assistance to customers with onboarding new accounts
Monitor customers' status and identify both areas of concern and growth opportunities
Be a part of building and expanding the companys Global Support Services

We're looking for a passionate First Line Engineer to join our dynamic and international team.
You'll be the first point of contact for complex technical inquiries, collaborating with developers and professional services to deliver exceptional solutions to our customers. This is an exciting opportunity to make a real impact, directly influencing the success of our teams and products.
What You'll Do:
Triage and Resolve: Analyze and troubleshoot complex technical issues in multi-environment setups.
Consult and Guide: Work closely with developers and professional services teams to design and implement innovative solutions to complex technical challenges.

We are looking for a Tier III candidate that has excellent soft skills and willing to jump-in to assist team members and solve challenging customer issues. The Tier III support engineer will report into a Regional Manager or Regional Director.
Job Duties:
to continually expand knowledge of product to successfully solve challenging issues and mentor team members.
and troubleshoot issues between our application and customers ERP system including but not limited to implementation and configuration.
logs, configurations, and workflows to resolve issues.
workflows or SQL issues causing product failures.
with multiple teams to resolve issues within SLA and provide needed information to teams to resolve the issues.
knowledge base articles and educate/train team members on resolution and troubleshooting approaches.
resolution clearly and concisely verbally or written.
best workflow, implementation and utilization practices promoting customer success and product adoption.

Are you a DevOps engineer who has hands-on experience with building, automating and operating large-scale cloud applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the company`s Cloud? Would you like a career that gives you opportunities to help customers and partners use cloud computing to do big new things faster and at lower cost? Do you want to be part of history and transform businesses through cloud computing adoption? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest application technologies? Would you like a career path that enables you to progress with the rapid adoption of cloud computing?
We are hiring the best hands-on technical architects and systems development engineers, who can help our clients and partners deploy and operate their business-critical applications taking advantage of the global scale, elasticity, automation and high-availability features of the company`s cloud. Our consultants will collaborate with partner and client teams to deliver proof-of-concept projects, conduct topical workshops, and lead implementation projects. These professional services engagements will focus on customer solutions built with CloudFormation, API Gateway, Lambda, ECS, SQS, CloudWatch, Kinesis, and others.

Key job responsibilities:
As Staff Consultant you will manage projects independently and also deliver as part of larger teams.
You will work with customers and partners internalizing their context while using your business and technical skills to design solutions based on requirements and constraints. You will own and complete key tasks and deliverables, and collaborate with others to define and implement optimal, complete solutions based on stakeholders needs.
You will work towards customer business outcomes, ensuring there is a strong connection between delivery activities and business objectives.
As our leader you will embrace and apply the company`s Leadership Principles, proactively engaging other teams to learn and share, and participating actively in the recruitment and onboarding of future team members.
We aim to be the most customer centric company on earth. Our Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.
This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.

Become a member of DevOps team, reporting to an overseas manager.
Contribute to the team's technical solutions by working with technologies like Kubernetes, Helm, Terraform, etc.
Design, implement, and manage cloud and containerized architectures in GCP, AWS.
Support multiple production environments and use cases, design, develop, and manage large-scale systems with CI/CD in mind
Provide "out-of-the-box" thinking about large-scale production issues
Evaluate new cloud-native technologies and vendor products to continuously improve our mainstream systems

Were looking for a talented IT Support to join our R&D team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:

Respond to requests for technical assistance (in person, via phone, email and ticket support center).
Diagnose and resolve technical hardware and software issues.
Install and troubleshoot end user equipment, software, hardware, multimedia and telecommunications systems.
Support IT purchasing upon demand.
Provide guidance, assistance, coordination and follow-up on client questions and problems.
Follow standard IT procedures, logging all IT interactions and administering helpdesk software.
Redirect issues to the appropriate resource.
Identify situations requiring urgent attention.

As a Security and Compliance Solutions Architect, youll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.

Youll manage the overall technical security relationship between us and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects.

Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of our security services and features.

As a Security Specialist Solutions Architect (SA), you will help customers select the technologies that will support their business requirements. Part of the Specialist Solutions Architecture team, you will work closely with the other Specialist SAs on Big Data, Databases, Analytics, Artificial Intelligence, or Modern Applications Development, as well as the Business Development teams, to enable large-scale customer use cases and drive the adoption of us for their platforms. You will interact with other SAs, providing guidance on their customer engagements by developing white papers, blogs, reference implementations, and presentations to enable customers and 3rd parties to fully leverage the company`s platform. You will also create field enablement materials for the broader SA population, to help them understand how to integrate our solutions into customer architectures.

An our Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of our services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Responsibilities include:
* Youll build solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with our Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

We are growing and are looking for future workers who value personal and career growth, team-work, and winning!

What your day will look like:

This role is critical in supporting our companys short and long-term SaaS product expansion plans. Youll join an expanding group where your contributions can make a strong impact on us.

You will have the chance to design and build our customer and internal production systems using up-to-date technologies and tools.

As a DevOps Eng in our company, you will have a chance to play a key role in all our mission critical services, working with multiple teams and groups and having a very wide view of how all of this comes together, from the request to the design, up to the build , deploy and whole lifecycle of what we build and manage in our cloud in our company.

You will collaborate with our R&D, Security, and Corporate IT teams to deliver safe, scalable, and high-performing solutions. Members of the Cloud Infrastructure team act as trusted technical architects, and play a key role in determining the future of how we build and deliver its cybersecurity asset management services.

Responsibilities:
Evaluate , Design & Implement new cloud infrastructure technologies & Architecture to support our ever growing SaaS solution.
Build a SaaS product to serve thousands of global customers in a modern and scalable way.
Design, deploy, and operate cloud infrastructure and services for various internal (corporate) applications on behalf of other teams.

We are looking for Cloud Team Lead to join our growing Infrastructure cloud team in Tel Aviv and to take part in our effort to improve our product, productivity, security and the ability to scale.

We are looking for Cloud Engineer to join our growing Infrastructure cloud team in Tel Aviv and to take part in our effort to improve our product, productivity, security and the ability to scale.

We are looking for a driven, team-driven, and excellent DevOps Engineer to join our team!
WHAT YOU WILL WORK ON
Build and maintain production environments in a multi-cloud architecture with multiple providers.
Build a proactive model for quickly identifying and resolving infrastructure bugs.
Get a chance to work with virtually all aspects of our rapidly-developing infrastructure.
Drive the success of our systems advancements, cooperating with the development, support and QA teams.
Introduce cutting edge technologies to support new features in .
Define and lead security principles.