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An Underwriter is tasked with the review of merchant applications by systematically researching and verifying the accuracy of any statements and/or documentation provided and examining the validity of the merchants business model and sales practices in light of internal and external acceptance policies and guidelines.

Main Responsibilities:
Receiving applications from various internal sources and making
sure these are correct and in line with our procedures and guidelines.
Reviewing merchant applications and approving or rejecting them
along with providing an explanation as to any outstanding points.
Maintaining contact with partners as well as internal
stakeholders and facilitating in achieving a favorable outcome for
applications.
Tracking the status of ongoing applications and creating
scheduled reports to reflect all open cases and their status.

The Client Success Manager (CSM) is responsible for ensuring long-term client satisfaction, retention, and success. This role involves working closely with the clients inorder to maximize their value from the companys products and services while fostering strong relationships that drive engagement and loyalty.
The CSM proactively identifies clients needs, provides strategic guidance, and collaborates with internal teams inorder to optimize the given service. This position is critical in maintaining a high level of client satisfaction and ensuring that clients achieve their business goals with our solutions.

Key Responsibilities:
1.Client Relationship Management:
Developing and nurturing strong, long-term relationships inorder to enhance client engagement and retention.
Providing exceptional support, ensuring that clients fully leverage the companys solutions to meet their business needs.
Collaborating cross-functionally with internal teams to ensure seamless service delivery and issue resolution.
2.Strategy:
Developing and executing plans tailored for each clients goals.
Providing clients with proactive insights and strategic recommendations inorder to optimize their performance.
3.Retention & Growth
Identifying opportunities for clients to expand their usage of the companys products and services.
Analyzing risks and proactively addressing potential challenges.
4.Performance Analysis
Monitoring and analyzing clients performance, providing actionable insights inorder to improve outcomes.
Preparing and presenting regular reports on key success metrics such as client satisfaction, retention rates, and overall account health.

The Junior Financial Specialist is tasked on monitoring financial activities of our clients (using Excel charts) in order to ensure correct and on time settlements. The financial activities include:
Financial statements inorder to maintain cash controls of the merchants
Preparing payment documents
Monitoring clients processing and payments.

We are looking for analytical, proactive, self-driven and independent junior fraud analysts to join our fraud team in our fast-growing company.
This is a student position working in shifts with high flexibility (both from the office and from home)
Responsibilities:
Conduct risk assessments and manual reviews for online e-commerce transactions
Build, design and improve fraud prevention strategies and mechanisms
Identify and analyze fraudulent patterns and anomalies via data analysis.

We are looking for a front desk receptionist, who will be the first point of contact for our company.
You will create and maintain a pleasant, welcoming entrance environment for our office visitors (employees, guests and delivery people).
Help ensure that our reception experience is effective, secured and pleasant.
Responsibilities:
Responsible for the reception operation
Greet and welcome guests as soon as they arrive at the office
Handle office administration activities independently (deliveries & shipments, purchase management, office equipment, kitchen supplies)
Management of meeting rooms
Support for the various departments in the company
Support welfare dep with events, Happy Hours, travel etc.

We are looking for a skilled Implementation Engineer.
The Implementation Engineer will be part of the Professional Services team working on integrations with our clients.
As a Implementation Engineer. you will fill in the essential role of providing technical assistance to the Project manager in successfully launching new clients and day to day management of our ever-growing client base. In addition, you will be working closely with the Customer success and other teams and supporting live clients activities.
The responsibilities will include:
Be an expert of the system settings for all the Account managers, Projects, Integrations, and OPS teams.
Working with cross-functional teams and related stakeholders in providing resolutions.
Assisting Leader(s) in driving project delivery, identify and address project technical risks/issues. You will be required to work independently on activities end to end, including pushing for cooperation with other teams, and escalating when required.
Performing other ad-hoc duties to support project delivery.
Requirements
Database Knowledge:
SQL Table Design: understanding structure of SQL tables and configure to meet business and code requirements.
SQL Querying: Proficiency in writing and optimizing SQL queries to test table configurations and ensure the system performs as expected.
Business Logic
Ability to translate business requirements and rules into correct and efficient database.
Troubleshooting and debugging Ability to troubleshoot and debugging issues via Logs, Errors and DB configurations.
Experienced in working with APIs and JSON payloads.
Familiarity with E-Commerce platforms like Shopify, Magento, Salesforce etc. an advantage.
Technical Background or Orientation (such as coding skills) a plus.

We are looking for a Highly motivated Analyst to join our financial department. In this role you will be responsible to analyse internal and external Indirect Tax data, to identify and reach actionable recommendations for business decisions, as well as tackle identified issues to a full solution and support pricing activities.
Additionally, you will help automate and improve the teams workflow and processes to support the companys significant growth.
You will work closely under the management of the tax manager, as well as other internal stakeholders such as sales, projects and R&D.

Were looking for a Junior Data Analyst whos passionate about turning data into actionable business insights. This role is a unique opportunity to join our Duty Drawback team, where youll play a key part in optimizing one of our most impactful operational programs.
Youll work alongside experienced analysts and cross-functional stakeholders, using data to drive decisions, support strategic initiatives, and ensure smooth and accurate claim operations. If youre detail-oriented, curious, and excited about growing your analytical skills in a fast-paced environment, this role is for you.
Your Responsibilities:
Analyse operational data to support duty drawback claim generation and compliance with customs regulations.
Build and maintain reports and dashboards that track key program KPIs and performance metrics.
Support ongoing analysis of merchant participation to uncover untapped revenue opportunities.
Collaborate with BI and data teams to validate SQL queries and improve data accuracy.
Prepare data extracts for audits, compliance checks, and cross-functional reporting.
Support improvements in process automation and reporting workflows.
Your Focus Will Be On:
Data Collection & Insight Generation Creating visibility into operational performance and identifying improvement areas.
Technical Execution Assisting with claim preparation, query validation, and audit readiness.
Program Support Support the team to lead strategic work by managing the analytical backbone.