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As a Senior Cloud Support Engineer in our Tel Aviv team, youll be a key technical partner for our customers, helping them get the most out of our companys GPU-powered infrastructure. Youll dive deep into complex technical challenges, collaborate closely with global engineering teams, and play an active part in building a world-class customer experience.
At our company, we move fast, value initiative, and trust our people to think creatively and act with ownership. If you love solving problems, working with cutting-edge technologies, and being part of a close-knit, mission-driven team, this is the place for you.
What Youll Be Working On:
Deliver hands-on, high-quality technical support through Zendesk, meeting SLAs and keeping CSAT at 95%+.
Be part of a 24/7 support rotation ensuring rapid response to critical issues.
Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
Manage alert triage, support maintenance windows, and run node delivery testing.
Work closely with global SRE, Networking, and Storage teams from triage through to RCA (root cause analysis).
Create internal documentation, onboarding materials, and SOPs to strengthen the global support process.
Suggest and implement process and tooling enhancements to make our systems more efficient and resilient.

About This Role:
As the Data Center Design Engineer, you will be the primary architect of our companys operational computing environments. You will bridge the gap between heavy infrastructure and high-performance computing by designing the "whitespace"- the critical area where our servers, storage, and network equipment live. Your work is fundamental to our companys mission of aligning the future of computing with the future of the climate; by optimizing power distribution, cooling, and equipment density, you directly enable the scalability and energy efficiency of our sustainable cloud platform.
You will join a bold, collaborative team where you will lead the planning and implementation of high-density layouts and modular infrastructure. The ideal candidate is a technical problem-solver who thrives in the intersection of mechanical, electrical, and network engineering. This is a full-time position designed for an innovative engineer who wants to build the physical foundation of an ethical and sustainable digital world.
What Youll Be Working On:
Whitespace Design & Planning: Architect comprehensive whitespace layouts, including rack placement and aisle configurations, to maximize equipment density while maintaining optimal airflow and accessibility.
Infrastructure Integration: Partner with Electrical and Mechanical teams to seamlessly integrate power delivery and cooling systems into the whitespace, ensuring robust support for high-performance cloud workloads.
Capacity & Growth Modeling: Develop sophisticated 3D models and capacity planning tools to project future utilization, ensuring our data centers remain scalable and redundant (N+1, 2N).
Connectivity Strategy: Coordinate with Network and Cloud teams to design and implement structured cabling and fiber management systems that meet rigorous performance and low-latency requirements.
Cross-Functional Leadership: Participate in design reviews and risk assessments, providing technical guidance to internal stakeholders and external contractors during construction and commissioning phases.
Compliance & Excellence: Enforce industry standards (TIA-942, ASHRAE) and local building codes to ensure every design is safe, compliant, and performs to the highest reliability standards.
Technical Documentation: Produce and maintain high-fidelity CAD/BIM drawings and schematics that serve as the definitive source for operations, maintenance, and auditing.
Continuous Innovation: Evaluate emerging modular technologies and design methodologies to relentlessly improve energy efficiency and site performance.

As a Data Center Operations Project Manager on our companys Cloud Deployment Operations team, you will drive the physical expansion and operational readiness of our sustainable data center infrastructure. In this full-time role, you will lead complex, high-impact infrastructure deployment projects across our data center environments. You will be the orchestrator ensuring sites are ready, structured cabling and physical layer infrastructure are installed to exact specifications, and our cutting-edge cloud infrastructure is brought online efficiently and reliably to power the future of compute.
The ideal candidate is a self-directed, highly organized technical project manager who thrives in fast-paced, dynamic environments. You bring a deep understanding of physical infrastructure deployments, data center operations, and cloud readiness, paired with the exceptional collaboration skills required to align cross-functional engineering teams and external vendors. By bridging the gap between physical deployment and operational reality, you will directly accelerate our company's mission to build the most climate-aligned digital infrastructure on earth.
What Youll Be Working On:
Ensure Site Readiness: Oversee all aspects of site readiness, proactively coordinating with diverse stakeholders to guarantee facilities are fully prepared for seamless equipment installation and operational deployment.
Own Deployment Execution: Lead end-to-end project management for physical layer and cable infrastructure rollouts, driving vendor execution from initial planning phases through final testing and handoff.
Manage Physical Infrastructure: Partner closely with internal deployment engineers to oversee the installation of structured cabling (backbone fiber, copper, pathways, and containment), ensuring third-party vendors execute strictly according to engineering designs and timelines.
Drive Cross-Functional Collaboration: Align project goals, key dependencies, and deliverables by working hand-in-hand with our Digital Infrastructure Group (DIG), Site Reliability Engineering (SRE), and external partners.
Build Project Plans & Schedules: Develop, maintain, and manage highly detailed project plans-utilizing Gantt charts and tracking tools-to map critical milestones, track dependencies, and ensure on-time project delivery.
Mitigate Risks: Proactively identify project risks, physical constraints, and resource blockers, establishing robust mitigation strategies to maintain continuous project momentum.
Engage Stakeholders: Deliver clear, concise, and proactive updates regarding project progress, risks, and milestones to engineering, operations, and leadership teams to ensure total organizational alignment.
Continuous Process Improvement: Standardize and optimize deployment methodologies, contributing new processes and documentation to elevate the efficiency of the Cloud Deployment Operations team.

As Vice President of Growth, youll architect and construct the next stage of our growth story, supercharging a marketing engine that drives measurable demand, strengthens brand coherence, and cements us as the global leader in Agentic Care Communications. Youre motivated to turn our objectives into market penetration and marketing-sourced revenue, and boast a track record of success in standing up modern ABM motions within enterprise B2B SaaS. Hands-on. High-impact. Youre a senior marketing executive who balances strategy and execution, storytelling, and systems (including a strong AI-first tech stack). With those lined up, youll oversee persona and segment expansion, campaign creation, brand activation and more- owning both our market presence and the engine that fuels it. Whats more? Youre a highly analytical leader who can evaluate campaign/ channel performance, prioritize budget and resources, and make adaptive, data-driven decisions across multiple teams and stakeholders. If youve led world-class marketing teams-and are energized by the mission of ensuring better access to care for patients across the U.S.-then grab your cape, and join us.

Responsibilities
Own the end-to-end B2B marketing funnel that drives market penetration, pipeline creation, and revenue, tailored to U.S. enterprise healthcare.
Establish a data-driven cadence to guide resource allocation and performance KPIs, determining where to invest with clarity and discipline.
Align outbound, growth, product, content, and event marketing initiatives to overall campaign and GTM objectives, and elevate their reach and impact.
Participate in executive leadership forums; provide data-backed insights on market trends, competitive landscape, and buyer behavior in U.S. healthcare.
Partner cross-functionally (RevOps, Partnerships, Product and Sales) to ensure marketing programs are prioritized to reflect revenue goals, segment strategy, product adoption KPIs, and sales stages and cycles.
Onboard and lead experienced marketing talent while fostering a culture of accountability, experimentation, speed, and high standards.
Stand up an agency and freelancer ecosystem that extends capacity; ensure accountability, establish selection processes, and navigate when to build vs. buy.
Build the analytics infrastructure (CAC, ROAS, pipeline contribution, and channel ROI) and attribution models that inform acquisition spend and growth decisions.
Rearchitect tools (HubSpot, Clay) and acquisition channels with AI workflows in mind, and with human judgment applied at the strategy and quality layer.
Centralize messaging and positioning as part of a new brand operating system.
Launch integrated, ABM campaigns (paid ads, field marketing, influencer marketing, gated content, etc.), optimized for healthcare and complex buying committees.
Act as an influential and experienced partner to creative direction, content creation and distribution, and design, establishing a strong feedback loop for A/B testing.

We are looking for an experienced, passionate Backend Engineer to join our growing TLV R&D location. You'll be joining the backend group to help us expand our backend system and add new features to the company's core product.
As a Backend Engineer, you'll play a crucial role in driving the backend architecture and technical strategies that underpin our success. This is a great Opportunity to make a significant impact by driving the technical direction of a high-growth company.
Responsibilities
Build backend system from the ground up.
Design and collaborate with the engineering team to build architecture and system design for new products.
Build internal products and integrate with external APIs.
Play a role in building, expanding, testing and releasing of a product helping thousands happy customers.
Leverage AI coding assistants to boost productivity, while maintaining strict code quality, security, and critical review standards.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at our company.
About This Role:
we are the world's first vertically integrated, sustainable AI cloud. We build and operate GPU infrastructure powered by clean energy, from data center design through IaaS products to managed inference at scale, enabling AI-native companies to run demanding workloads without compromising on sustainability or reliability. our company Cloud is 1,400 people and growing, and the TPM frameworks are still being built -- which means there is a genuine opportunity to shape how the function operates rather than inherit how it already works.
The Managed Inference platform is where customers run production LLM workloads without managing low-level infrastructure, and it is one of our company's fastest-growing product areas. The Staff TPM for Managed Intelligence connects model engineering, IaaS, product, and data center operations to deliver a reliable, scalable inference platform. You will own end-to-end program delivery across multi-quarter roadmaps, model onboarding, inference optimization, and production readiness for new model versions. Deep familiarity with the model layer -- including how LLMs are served, optimized, and evaluated in production -- is essential to being effective in this role.
What You'll Be Working On:
End-to-end program delivery: Own multi-quarter release planning, dependency governance, and executive communication across the Managed Inference platform.
Complex, high-risk program management: Drive model version rollouts, inference optimization campaigns, SLA readiness for new GPU hardware, and multi-tenant capacity planning from kickoff through delivery.
Cross-functional alignment: Coordinate across Model Engineering, IaaS, Cloud Foundations, Data Center Operations, and external model providers to keep programs on track and unblocked.
Proactive risk identification: Surface risks across model serving, reliability, capacity constraints, and vendor timelines before they become program-level problems.
Execution frameworks and dashboards: Build lightweight, scalable TPM frameworks suited to our company's pace; maintain real-time execution dashboards and deliver crisp, data-driven executive updates.
Phase 0 planning for model onboarding: Own pre-launch planning for model onboarding on new GPU generations, including firmware and driver readiness, CUDA and ROCm stack validation, and commissioning criteria for inference workloads.
Stakeholder leadership: Drive alignment and push back effectively across engineering, product, and operations leadership -- including highly technical stakeholders who have not previously worked with a TPM.

We are looking for a Senior Cloud Engineer to join our Infrastructure team in Tel Aviv. In this role, you will be a key contributor to our AWS CDK projects, taking end-to-end ownership of high-impact infrastructure shifts like our migration to EKS. This is a hands-on position where youll balance long-term architectural projects with day-to-day support for our R&D teams, ensuring our cloud environment remains scalable, secure, and developer-friendly.

Responsibilities:
As a Senior Cloud Engineer, you will be the backbone of our infrastructure, ensuring that our cloud environment is scalable, secure, and developer-friendly. You will:

Serve as a core contributor to our central AWS CDK (TypeScript) project, ensuring every cloud resource-from S3 buckets to complex networking rules-is defined as code.

Act as a consultant for R&D and platform teams, helping microservice owners deploy new services and spin up sandbox environments while maintaining security standards.

Take end-to-end ownership of high-impact infrastructure shifts, including playing a key role in the transition from ECS Fargate to EKS.

Manage the lifecycle and maintenance of critical infrastructure components, such as security/observability agents and hosted open-source solutions.

Collaborate with our Boston-based teams on shared global projects to ensure architectural alignment and cross-region infrastructure support.

Balance long-term project work with active participation in internal help channels, troubleshooting real-time issues and resolving conflicts in central tools.

We're looking for a Senior Data Product Manager to lead our analytics and insights platform. At the core of the role is owning the story data tells: speaking the language of C-suite and senior executives, and translating complex data into clear insight and business impact, helping health system leaders gain unique insights on their business and their patients. You're a true data enthusiast with strong business sense and an analytical mindset: you proactively identify opportunities, build conviction, and align stakeholders to drive execution. And you care about the customers behind the data. You sit with users, understand how they consume data and where they get stuck, and turn that into product direction.

You'll join our Platform group and lead the strategy, roadmap, and execution of Hyro's analytics and insights platform. This core system turns data into actionable insight for our customers, powering customer-facing reports, our insight engine, and the underlying data infrastructure.

This is a senior IC role with end-to-end ownership over a critical, highly strategic product area. You'll work at the intersection of data, business, and engineering, translating a deep understanding of customer needs, business goals, and the technical aspects of the platform into an analytics strategy that drives growth.

Responsibilities
Define and drive the strategy, roadmap, and prioritization for our analytics product.
Own the end-to-end experience of our analytics product - including customer-facing reports and our insight engine, the primary way customers and internal stakeholders consume data-driven insights.
Partner closely with engineering and data teams to build and evolve the data infrastructure that powers reporting and insight generation.
Translate customer, business, and market insights into clear product direction and high-impact initiatives.
Define success metrics, track performance, and use data to inform decisions and communicate impact.
Partner with and present to senior leadership and C-level stakeholders, translating data into business strategy and growth opportunities.

Were looking for a Senior SRE to join our Infrastructure team in Tel Aviv. If you love digging deep into distributed systems, optimizing production environments, and building the automation that keeps everything running smoothly at scale, wed love to talk.

Responsibilities:
Own the reliability, availability, and performance of our production environment.

Lead high quality effort and long term solutions that will improve stability and resiliency of our production environments.

Work closely with dev teams to review architecture, influence system design, and ensure services are built to be observable and scalable.

Handle capacity planning, system tuning, and infrastructure cost/performance optimization.

Maintain and improve our GitOps-driven deployment pipelines.

We are looking for an experienced and strategic IT Manager to lead Earnix's global IT function. Reporting to senior leadership, you will own and evolve the IT infrastructure, service delivery, security posture, and AI integration capabilities that underpin the business across our worldwide offices. You will manage a globally distributed team covering Help desk support, systems administration, information security, and AI-driven tooling - ensuring reliable, secure, and scalable IT services for a fast-growing SaaS company.
?What You Will Do: Own and continuously improve global IT operations, including Help desk support, systems administration, endpoint management, and IT infrastructure across all Earnix offices and remote users. Partner with business and technology stakeholders to translate operational and growth needs into scalable IT solutions, policies, and strategic roadmaps. Lead the implementation and ongoing management of the companys information security program, ensuring compliance with SOC 2, ISO 27001, and relevant regulatory frameworks globally. Drive the adoption and integration of AI-powered tools and automation across IT workflows, enabling global teams to work more efficiently and securely. Build, manage, and develop a high-performing, globally distributed IT team, setting clear goals, driving best practices, and fostering a culture of service excellence.

Position Intro:
Earnix is the first AI company purpose-built for insurance decisioning, providing the industry with the intelligence, governance, and decisioning agility to drive profitable growth, improve resilience, and operate with speed and precision in a rapidly changing risk environment. A trusted provider of production-grade AI and decisioning technology, Earnix builds on more than 25 years of experience in artificial intelligence risk, pricing, rating, analytics, and decisioning. Earnix brings vertical AI into the workflows and decisions that shape insurance performance across insurers pricing, underwriting, claims, customer engagement, retention, and other insurers high-value insurance moments. Earnixs AIOS enables insurers to orchestrate intelligence across the insurance decision lifecycle and drive governed, Real-Time decisions that deliver measurable business outcomes. Earnix is headquartered in Boston, MA and has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

Beautiful brands inspire you - and thats why youll be a phenomenal Senior Brand & Marketing Designer in our company. You have outstanding conceptual and visual design skills as well as a strong understanding of their impact on marketing across multiple channels. Youre excited by the opportunity to take part in building and evolving our brand awareness through remarkable ads, marketing collateral, animations, webpages, campaigns, events and exciting customer-facing experiences. You care about good content, and know how to wield those words in your design process. You have strong visual craft, systems thinking, and the ability to turn complex concepts into clear, compelling, and creative experiences. Finally, you seek impact-youre driven to actively participate in the development of our design processes and the amplification of our brand.

Responsibilities
Expand and refine our visual identity across campaigns, web, and customer communications.
Design high-quality marketing assets including websites, landing pages, decks, reports, case studies, events, videos, and digital campaigns.
Translate complex concepts into clear, engaging, and visually compelling experiences.
Collaborate closely with cross-functional teams to create thoughtful, effective, and consistent design across channels.
Create and maintain scalable visual systems, brand guidelines, and motion language, including the usage of AI tools and workstreams.
Oversee external creative vendors to ensure high-quality execution aligned with our brand standards and guidelines.
Lead our website design infrastructure, from information architecture and navigation to building new pages.
Work collaboratively with marketing, including content, demand gen, event marketing, product marketing and other stakeholders to gather information, understand KPIs, and strategize for optimal results.