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We're looking for a proactive, sharp data enthusiast with strong analytical and technical skills. Someone who can translate business challenges into analytical solutions and lead their execution from end to end. The kind of person who will build strong partnerships with leaders and influence decision-making based on insights generated.

We move quickly, were agile and dynamic, and we work in a fun and challenging environment.

In this position, you will:
Work closely with all different departments throughout the company (Sales, Marketing, Product, Customer Success, etc.) and lead data solutions from the ground up.
Developing and running ad hoc reports and analyses to answer critical business questions and identify opportunities.
Delivering informative, intuitive, and actionable reports and dashboards for monitoring KPIs, identifying relevant business trends, and enabling self-serve analytics.
Constantly monitor our business results and provide insights in real time
Provide methodologies to accurately measure performance.
Writing non-trivial SQL queries and aggregations, and using Python analytics and statistical tools.

Nice to know:
Our offices are located in Ramat Gan, Israel.
We work in a hybrid model, 3 days in the office.

We are seeking a Customer Success Manager to lead post-sale client relationships, ensuring smooth onboarding, strong adoption, and long-term growth.

This role blends account ownership, project execution, and strategic collaboration across internal teams.

You will manage a customer portfolio and drive measurable outcomes aligned with their business goals.

What You Will Do:

Onboarding & Delivery Execution:
Lead customer onboarding and ensure seamless go-lives.
Collaborate with cross-functional project teams (TAM, engineers) to deliver solutions on time and within scope.
Track milestones, dependencies, and risks with precision.

Customer Growth & Expansion:
Identify upsell and expansion opportunities through ongoing engagement.
Collaborate with Sales and Account teams to support growth initiatives.
Drive customer outcomes and long-term value realization.

Cross-Functional Collaboration:
Partner with Product, Engineering, Support, and Data teams to resolve issues and implement solutions.
Share customer feedback with internal teams to inform product improvements.

Reporting & Visibility:
Maintain accurate records in HubSpot and communicate updates via Slack and internal reports.
Provide regular updates to senior leadership on customer health, risks, and success metrics.

Were hiring a Customer Success Engineer to work directly with customers to implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Investigate and resolve cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

We're looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

We're looking for a talented Senior Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Senior Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservices architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

In addition, as a senior developer you will help with design, architecture and code review, and mentor other team members.

Were looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

Foster a positive, collaborative culture and grow the teams capabilities.
Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
Work together with product managers to translate requirements into scalable technical solutions.
Balance refactoring and evolution with steady delivery of new features.
Drive a culture of technical excellence, ownership, and continuous improvement.
Oversee system reliability, monitoring, performance optimization and incident response.

As a Backend Developer in the team, you will be part of a high-impact team responsible for building scalable infrastructure, optimizing performance, and integrating with external systems. You’ll work on complex backend features, contribute to architectural decisions, and help shape the future of Earnix’s data platform.
What You’ll Do: Design and implement backend features for large-scale data operations, including cache management, and performance optimization. Contribute to the design and development of a new computation system, built to support scalable, high-performance data processing across Earnix’s platform. Build infrastructure components that support scale, reliability, and maintainability across cloud environments. Collaborate with architects and initiative leads to ensure backend solutions are consistent with company-wide architecture and support long-term scalability and maintainability. Participate in design discussions, code reviews, retrospective meetings, and sprint planning. Develop unit and integration tests to ensure high-quality, production-ready code. Investigate and resolve complex bugs related to data processing, distributed systems, and cloud infrastructure. Mentor junior developers and promote best practices across the team.

Position Intro:
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.