Were looking for an experienced Enterprise Account Manager for the dedicated SMB team, to be accountable for the retention and expansion of existing accounts in addition to driving the adoption of our Marketing solutions in core processes across the business. This role reports to the Director of Enterprise Sales and Account Management.
Why is this role so important?
We are used by thousands of companies, of every size and from every industry, to give them a competitive advantage in driving online traffic.
As an Enterprise Account Manager, youll own a portfolio of high-value clients and will be directly responsible for growing their investment with us. Your core focus will be on identifying strategic opportunities to expand accounts through upselling, cross-selling, and strengthening executive relationships.
This role requires a consultative mindset, a strong understanding of client business objectives, and the ability to translate platform capabilities into tangible ROI. Youll partner closely with internal teams to ensure client success, but you will lead all commercial conversations and drive the account strategy.
If you thrive in a fast-paced, data driven environment and know how to spot white space and turn it into revenue, this role is built for you.
So, what will you be doing all day?
Your role as part of the Account Management team will centre on strategic account growth. While retention is a key metric, your primary focus is on expansion, uncovering new revenue opportunities and driving deeper partnerships.
Your day to day will include:
Building and executing strategic account plans tailored to each customers goals and growth potential
Seeding and leading upsell opportunities by identifying whitespace across business units, regions, or use cases
Cultivating relationships with key stakeholders to strengthen influence and align our value to evolving needs
Leading all commercial motions, including renewals, expansions, and quarterly business reviews.
Requirements: 3+ years of proven experience in a commercial role, managing or selling software or internet-based solutions
Strong consultative selling skills with a track record of driving success in large, complex client organizations
Confident handling of objections, with the ability to influence stakeholders and resolve challenges effectively
Direct experience working with senior decision makers, including procurement and executive leadership
Solid understanding of value creation and growth levers in recurring revenue business models
Excellent communicator with strong presentation skills and executive presence
Deep familiarity with the digital marketing landscape and data driven solutions
Collaborative mindset with the ability to work cross functionally and build internal partnerships
Working days - Mon-Fri.
This position is open to all candidates.