לוח משרות דרושים Help Desk - מחשבים ורשתות בפתח תקווה

we are looking for a Junior Mainframe z/OS Technical Specialist.
Your role and responsibilities:
An experienced z/OS specialist to join a professional team in a Mainframe (MF) environment. Responsible for maintenance, operation, and management of Mainframe systems in a z/OS environment, working with critical system infrastructures for the organization, handling issues, improving performance, and supporting development and operations teams. The role includes ongoing maintenance, system stabilization, leading upgrades, and implementing operational standardization.
Assist in operating and maintaining z/OS systems in an enterprise production environment
Work with experienced teams to perform routine tasks
Participate in monitoring processes, activities, IPLs, handling basic issues, and learning work procedures
Implement operational standards and improve processes
Collaborate with internal interfaces and provide infrastructure support to development teams
Supporting the operation of Mainframe systems
Working on enterprise computing platforms critical for large-scale data processing and business processes
Assisting in troubleshooting and performing maintenance tasks
Collaborating with system, operations, and development team
Learning and deepening knowledge in Mainframe technologies with the goal of participating in and leading upgrade, standardization, and modernization projects

Required IT & IS Support Tier 2
Position Overview:
As an IT & IS Tier 2 Support Specialist, you will provide enterprise-level technical support.
You will work as a team player in the Tier 2 Support Team, interface with employees, and provide technical support for the company.
Key Responsibilities:
Ongoing support for IT services via tickets, walk-ins, telephone, and remote sessions.
Services supported:
- Windows, Linux, and MAC OS Endpoints: Laptops, desktops, Virtual Machines.
- Software and Applications, such as Monday and Teams
- Office 365,Intune, Active Directory, Okta.
- Network printers and printers server IP telephony, and conferencing equipment.
Deep troubleshooting of hardware and software issues.
Research, diagnose, troubleshoot, and identify solutions to end-user issues.
Follow standard procedures for escalation of unresolved issues.
On/Offboarding of employees and changes throughout their lifecycle.
Supporting large company events remotely through Teams and in-person
Conference Rooms: Troubleshooting and configuration.