The Director of Technical Delivery is responsible for overseeing and managing the integration of systems, processes, and business units within an organization. This role ensures seamless collaboration between technology, operations, and business functions to drive efficiency and alignment with strategic goals.
This role offers a unique balance of management, technical and customer facing responsibilities as you will be the guide to a variety of brands including top tier ecommerce players during their integration with our company.
Responsibilities:
Develop, integrate, and QA strategies to align technology, operations, and business processes.
Oversee multiple integration projects, ensuring quality, timelines, and objectives are met.
Identify inefficiencies and implement improvements to enhance business performance.
Serve as the primary point of contact for leadership teams, vendors, and external partners regarding integration initiatives.
Work closely with development teams to implement and QA new features and specific customer requirements
Provide on-going education and technical assistance to current partners and onboarding clients
Take technical ownership during the implementation cycle and meet deadlines for both external clients and internal teams
Own team performance, pipeline coverage, prioritization, and technical quality
Coach the team on technical and complex enterprise project execution.
Requirements: 6+ years of experience in integration management, Solution engineer management, or development management.
Experience managing and leading global teams across multiple time zones and cultures.
Ability to plan, organizing and utilize skills which ensure successful and timely completion of projects.
Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
Strong technical background with a preferred degree in a technical field.
Experience with LLMs, vibe coding and AI tooling
Knowledge of JavaScript, HTML, CSS and other client-side technologies
Knowledge of REST and GraphQL APIs and experience troubleshooting with JSON/XML payloads
Knowledge of SQL and experience working with relational databases
Experience with debugging tools and analyzing logs
Ability to multitask and handle various priorities
Previous experience in eCommerce environment is a strong advantage.
This position is open to all candidates.