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Reporting to the Israel Service Manager (ISM), the Field Service Engineer (FSE), troubleshoots, services, installs (deploys) and repairs Explosive Detection Systems (EDS), Conventional X-Ray Systems (CXS) or Computed Tomography (CT) equipment at customer sites. An FSE must be team oriented and flexible, and actively seeks to share information and assist his peers. Possess solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Cross trains on all products serviced in the field, and displays proficiency in servicing all equipment across the product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others.

Has a working knowledge of PC applications (MS Applications, SAP, and Reporting tools) to provide clear, concise information summaries as required.

Duties:

Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required.
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Order, install, and return parts and manages repair parts cycle time
Reviews all logs for open issues and prepares formal reports to customers as necessary.
Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
Ensures that tools and test equipment are properly maintained and calibrated
Assesses product/equipment performance based on field support data; recommends modifications or improvements.
Seeks to provide technical support to customers and other service professionals as required.
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.
Possesses a solid level of technical knowledge on the companys X-Ray and CT products.
Maintains clear and concise business communication proficiency, both oral and written
Establishes and maintains a close relationship with senior level FSEs and Product Managers in order to support the needs of the customer and remain aware of current technical trends.
Exercises every available measure to control and minimize costs.
Travel, overtime and work hours other than Sunday -Thursday may be required.
Comply with and ensure department compliance with Company health, safety and environmental policies.

we are looking for a full-time Service Logistics Coordinator for the Israel branch at Tel Aviv and Ben Gurion Airport as well as support for the entire IL service team.

The primary purpose of this position is to provide excellent customer service to both internal and external customers. He/she will streamline communication provide logistics support and spare parts management at the various locations. The Logistics Coordinator will use all relevant computer systems and programs intended for this purpose to record the data in order to be able to produce monthly reports.

This is a great opportunity to join Detection - a leading High Tech organization whose mission is to help protect people's lives with its products.

Tasks and responsibilities

Responsible for daily data entry (Service/Maintenance reports, etc.), maintaining accurate and up-to-date records.
Verify that service reports are submitted daily (Servicemax system).
Collecting data from the reporting tool and preparing documentation for various requirements.
Management of spare parts orders, bookings and stock management in the system.
Provide reporting on used spare parts and reconcile with monthly invoicing.
SVMX implementation to get all contracts loaded and accurate data entered
Entering PM plans in SVMX
Management of the work order process for CM and PM, making corrective adjustments if necessary.
Collect and report EHS monthly data.
Provision of Logistics Suport onsite at Ben Gurion airport to receive and ship spare parts
Spare parts stock management of the Stock On Site (SOS) to meet Minimum safety stock
Package and arrange RMA parts for shipping, including all necessary documentation
Perform Quarterly stock cycle counts at Ben Gurion,Ramon and Haifa sites and investigate any discrepancies with Service Supply Chain
Procurement of locally purchased supplies, tools, materials and consumables.
Track and manage Test & Measuring Equipment calibration
Management of the local customs broker Transworld, to track shipments and support the customs release and supply process.
Assist Service Manager as required.
Other duties as required to support the Israel service team

experience with js, node, React

Were looking for a Head of Product Design to lead growing Product Design team and help define the future of our product experience. As a senior leader, reporting to the CPO, you will shape the vision, strategy, and operational approach for product design across our product, infusing world-class UX craft and cross-functional collaboration. Youll guide a high-performing team of designers and design managers, ensuring our solutions are delightful, intuitive, and empowering to our users.

Here are a few of the things you'll do

Own and drive the end-to-end product design vision across all user-facing experiences at .

Inspire, coach, and manage a multidisciplinary design team, including design leads and ICs, fostering a culture of creativity, critique, and growth.

Collaborate with Product, Engineering, and Data leadership to shape product strategy, ensuring design thinking is central from discovery to delivery.

Build and scale design systems and tooling to ensure consistency, quality, and efficiency across teams.

Collaborate with our Marketing team, specifically with the Creative team making sure our brand is reflected in the product and in our marketing assets in an effective and consistent way.

Champion the voice of the user-combining qualitative research, UX best practices, and business context to inform decisions.

Recruit, hire, and onboard top-tier design talent to support continued growth.

Elevate design as a strategic function, helping articulate how product experiences tie into our business outcomes.

This role will support the continued growth of our awareness and user acquisition channels, with a focus on paid search channels. You will help drive an integrated marketing approach by owning end-to-end our SEM [Google/Bing] activity.

In addition, you will have the opportunity to collaborate closely with other teams within the marketing org as well as product, finance, analytics, and creative teams to build and implement strategic initiatives that drive value for both our members and our company.

Here are a few of the things you will do:

Own the day-to-day management of high budget, paid search campaigns.

Perform thorough data analysis to uncover trends, optimization opportunities and efficient budget allocation that will drive performance and scale.

Perform market, keyword, and competitor research to establish the most effective SEM strategy in alignment with the company's strategic objectives.

Create and present insightful and actionable reports using data analysis and visualization

Work alongside the creative design team and iterate on high performing ads, develop new testing frameworks and present learnings.

Gain mentorship in Google ads platform channels and best practices. Youll work closely with our partners at Google and other platforms to better optimize the account, with access to beta product opportunities and specialty workshops.

We are on the search for a Senior Marketing Data Analyst who will join our Data team in Tel Aviv. As a Senior Marketing Data Analyst in a Data-Driven company, you will have a significant opportunity for impact and drive the company to new heights. You will influence decision making processes throughout the user journey, be a partner to different teams within the marketing & Top of funnel landscape, and drive strategic business decisions that shape the direction of the company.

Here are a few of the things you will do:

Create and improve new and existing business processes, data pipelines, and workflows
Analyze, process and present different parts of the customer journey flows
Master of our data infrastructure, serving as the primary troubleshooter for data queries from critical business partners.
Perform ad hoc analysis with precision, delivering results that drive strategic decisions.
Brainstorm and execute AB testing ideas, furthering our understanding of user behaviors and market trends.
Utilize advanced statistical methodologies to conduct in-depth analyses and tests.
Play a pivotal role in the Data Guild, contributing your unique insights and expertise.
Engage with various stakeholders, fostering a productive environment of data-driven decisions.
Be a key collaborator with diverse marketing teams, including Paid Marketing, Social Media, Content, Lifecycle, Partnerships and more.
Transmute raw data into actionable insights that fuel decision-making processes.
Deliver persuasive presentations to stakeholders, translating data-driven suggestions into reality.
Act as the primary data authority for each initiative you engage in, ensuring data accuracy and relevancy.
Drive cross-functional initiatives, uniting data and business objectives to promote organizational success.

Were looking for a Senior Data Scientist to join our dynamic and collaborative team in Tel Aviv. In this role, you will shape strategic initiatives in the domain of AI and algorithm development, driving the creation of deep and innovative capabilities that push the boundaries of AI-driven solutions. By blending cutting-edge methods in Generative AI and Applied Machine Learning, youll play a pivotal part in defining our next generation of advanced, data-driven products and services.

Here are a few of the things you will do:

Collaborate with other team members: Foster an environment where colleagues can thrive. Seek opportunities to enhance team effectiveness, share expertise, and promote a culture of continuous learning.
Lead Applied Research & Development: Drive projects from focused, time-bound experimentation using scientific tools to delivering robust, production-ready solutions.
Strategic Impact: Partner with cross-functional stakeholders to identify, prioritize, and execute on high-impact AI and ML initiatives, ensuring alignment with business objectives.
Hands-On Innovation: Stay up-to-date with the latest technical and scientific advancements in AI, maintaining an experimental mindset to test, adopt, and refine emerging techniquesparticularly in Generative AI and LLMs.
Full Solution Ownership: Take accountability for project outcomesgathering requirements, developing data-driven solutions, and ensuring smooth deployment and operation through best-in-class MLOps practices.

As a Frontend Engineer, youll be a part of our product-development (ProDev) teams. ProDev is composed of engineers, product managers, and designers who work closely together to create a seamless experience for customers.

You will be responsible for helping craft our service's future from a front-end, design-driven perspective. You will be working closely with people across engineering, product, and community to help develop an amazing experience for our customers.

We are on the search for a Senior Machine Learning Engineer who will join our Data team in Tel Aviv. As a Senior ML Engineer in a Data-Driven company, you will have a significant opportunity for impact. You will be part of the team that turns data into solutions that influence the product and drive strategic business decisions that shape the direction of the company.

Here are a few of the things you will do:

Own the end‑to‑end ML lifecycle: design, build, and operate data ingestion, feature‑store, training, evaluation, CI/CD, and low‑latency serving pipelines that power AI experienceslead qualification, generative content, conversational assistance, and more.
Collaborate deeply with AI researchers, engineering managers, and product managers to transform product ideas into reliable, scalable ML systems, iterating quickly from prototype to production.
Advance our MLOps platform by developing orchestrations, model registries, automated monitoring, and retraining workflows that enable shipment of AI features autonomously and safely.
Elevate engineering culture through code reviews, documentation, mentorship, and promoting experimentation and data‑driven decision making.

The AI Core team is at the forefront of innovative AI-driven initiatives. Our goal is to build an indispensable, daily used AI tools that WOWs our members. Our fully empowered, cross-functional squad includes highly skilled engineers working alongside embedded product, design, data, and QA team members to collaboratively shape the future of our platform through impactful AI-powered tools.

Here are a few of the things you will do:

Play a critical role in strategic AI initiatives, influencing product vision and customer experience
Live and breathe the entire codebase, from the backend bytes to the frontend bits
Own your features from product design, through tech design all the way to production and customer usage
Work as part of a Full Stack agile squad, working in high velocity, delivering great quality
Inspire others. Lead by example and make sure our users get the fabulous experience they deserve

we are looking for a Senior Data Engineer
What You'll Do:

Shape the Future of Data - Join our mission to build the foundational pipelines and tools that power measurement, insights, and decision-making across our product, analytics, and leadership teams.
Develop the Platform Infrastructure - Build the core infrastructure that powers our data ecosystem including the Kafka events-system, DDL management with Terraform, internal data APIs on top of Databricks, and custom admin tools (e.g. Django-based interfaces).
Build Real-time Analytical Applications - Develop internal web applications to provide real-time visibility into platform behavior, operational metrics, and business KPIs integrating data engineering with user-facing insights.
Solve Meaningful Problems with the Right Tools - Tackle complex data challenges using modern technologies such as Spark, Kafka, Databricks, AWS, Airflow, and Python. Think creatively to make the hard things simple.
Own It End-to-End - Design, build, and scale our high-quality data platform by developing reliable and efficient data pipelines. Take ownership from concept to production and long-term maintenance.
Collaborate Cross-Functionally - Partner closely with backend engineers, data analysts, and data scientists to drive initiatives from both a platform and business perspective. Help translate ideas into robust data solutions.
Optimize for Analytics and Action - Design and deliver datasets in the right shape, location, and format to maximize usability and impact - whether thats through lakehouse tables, real-time streams, or analytics-optimized storage.
You will report to the Data Engineering Team Lead and help shape a culture of technical excellence, ownership, and impact.

we are looking for a Senior Backend Engineer
What You'll Do:

Your Mission. Design, develop, and execute features from concept to production that will have a huge business impact on the core products at OpenWeb.
High Impact. Ramp up the technical level of your team and cross-backend engineers, raising the overall engineering quality across the organization.
Own your mission. Develop high-priority projects that contribute to making OpenWebs products the most scalable, high-velocity solutions on the market.
Lead. As part of a team developing a complex micro-services backend architecture, you'll work with the team and lead us towards solutions for large-scale challenges.
Dream Team. You'll join an agile dev squad of engineers who are all highly talented, very collaborative and excited to hear your opinion.
You will report to the Engineering Team Lead.

DevOps Engineer Requirements

3+ years of experience in DevOps or similar role

Hands-on with CI/CD, Docker/Kubernetes, and cloud platforms (AWS/Azure/GCP)

Strong Linux skills and scripting (Bash/ Python )

Experience with IaC tools (Terraform/Ansible)

Good knowledge of monitoring logging tools

Strong teamwork and problem-solving skills