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The Account Manager at our company is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion. Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities. This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience.

we are seeking a highly motivated, target-oriented individual to join our Sales Team!
As an Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to our company to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model- we are shaping the world of IT management!
Our business is growing, and were now ready to build our Sales Team! In this position, you will be a part of a team that directly impacts the companys growth, by helping build and shape the new Sales Team. You will be responsible for driving sales and meeting the teams KPIs by delivering the best sales and value-led experience for our companys prospects. Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team, together!
If youre passionate about sales, like to build processes, and have a strong SAAS background, this position is right for you. At our company we welcome innovation and people who dare. We like our employees to be driven, be thought, and above all, we do it together and enjoy the ride!
This Position is located in Tel Aviv (hybrid).
Responsibilities:
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Maintaining an on-going pipeline of prospects and deals, both inbound and outbound opportunities
Contribute to the on-going effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires.

About the Role:
We are looking for a proactive Sales Operations Manager to join our Revenue Operations team. In this role, you will implement scalable processes that drive operational excellence, oversee the sales funnel from A to Z, acting as a strategic partner to the sales organization. You will be responsible for planning, executing, and monitoring cross sales processes that drive efficiency and revenue growth, while managing our sales tool stack and data integrity. This role requires strategic thinking, analytical skills, and hands-on execution to improve efficiency and drive growth across our global growing sales teams.
Responsibilities :
End-to-End Funnel Management: Oversee the full sales lifecycle (planning, execution, and monitoring). Optimize both inbound and outbound funnels to remove bottlenecks and improve conversion.
Process Optimization: Gather needs, design, document, and optimize new and existing sales workflows and processes. Continuously identify areas for improvement in the sales cycle. Lead cross-functional initiatives to streamline operations.
Salesforce Ownership: Own and maintain Salesforce for all sales teams, act as the bridge between business needs and technical teams by defining clear process requirements. Build automations, sequences, lead routing, and workflows that reduce manual work.
Strategic Analysis and Reporting: Create and maintain dashboards/reports in Salesforce to track KPIs. Use data to provide actionable insights and support cross-departmental strategy projects.
Lead the design and strategy of building dashboards and reports in our BI tools to track and monitor business performance and operational processes.
Sales Enablement and Support: Serve as a focal point for the sales team, troubleshooting daily issues and maintaining a comprehensive knowledge base of policies and best practices.
Presenting Results: Develop and deliver clear, engaging presentations and written summaries for senior management, effectively communicating complex results and strategic recommendations.
New Technologies: Explore new tools and drive the implementation and adoption of innovative solutions, including AI-powered tools, while collaborating with cross-functional teams.
GTM Projects & Partnerships: Support/operate key partnerships workflows with other departments (Product, Finance, Marketing, CS)

You are resilient, with experience selling to C-Suite or Senior Executives in a fast-paced environment. You are energetic, and enthusiastic and have a keen interest in continuing to develop your career in sales. Colleagues describe you as positive, hungry, kind, trustworthy and efficient; with a can-do attitude, willingness to learn and a strong desire to grow business.

You will
Build and maintain lasting relationships with clients by understanding their focus and anticipating their needs
Coordinate internal and external resources to expedite workflow
Oversee and achieve organizational goals while upholding best practices
Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
Perform prospecting activities such as cold calling and networking
Follow up with clients regularly to ensure needs are being met and to identify opportunities
Maintain a database of clients, prospects, partners, and vendors

You are a solution-oriented sales professional with expertise in presales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients.

You will
Operate consultative with prospects and existing customers to define their challenges and opportunities. Map these challenges to the Mine ecosystem by presenting differentiating and sustainable business value.
Full ownership to the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Run Security Questionnaires with prospects, and master the ability to demo vendor risk assessments.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to prospects and customers.
Present art of the possible and think outside the box approaches to implement privacy solutions.
Support technical and business discovery activities including workshops, and demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
Develop and deliver exceptional and engaging company/product presentations and demonstrations.
Work with all technical levels.
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples).

We are looking for a Manager, Distribution & Growth to be our reach and channel optimizer. In a lean team, every touchpoint matters. Your mandate is to ensure that the incredible content we produce doesn't just sit on a shelf - it reaches the right eyes at the right time.

Reporting to the VP of Marketing, you will be the driver behind our channel performance. From fine-tuning the gears of our website to helping us navigate the emerging world of AI-driven search, youll ensure that when local government leaders are looking for solutions to their community's biggest challenges, exactly what they find.



Responsibilities

Channel Management: Lead the day-to-day performance and health of our core channels: the website, our newsletter programs, and our social media presence.
Content Amplification: Partner with our content creator to design and execute a distribution playbook. Youll ensure our stories are shared across all platforms to maximize reach - with a specific focus on engaging our community of dedicated public servants.
SEO & AI Visibility: Execute our technical SEO and AI Visibility strategy. With guidance from leadership, youll help ensure remains the most discoverable brand for city managers and local leaders as search behavior evolves.
Performance Tracking: Act as our "data pulse." By tracking traffic quality, engagement, and lead flow, youll provide the insights that help our team decide where to focus our energy for the biggest impact.
Collaborative Execution: Work hand-in-hand with Content and Design to ensure our platforms are functional, beautiful, and perfectly aligned with our narrative.

We are looking for a French Speaking, Business Development Representative to join our team.

What you will be doing:
looking for a talented and entrepreneurial individual to join our Business Development Representative (BDR) team, to contribute to our rapid revenue growth.

BDRs play a critical role in driving sales by generating qualified leads from both inbound and outbound sources, profiling prospective clients, and providing valuable feedback on the effectiveness of our sales and marketing campaigns.

As a Business Development Representative (BDR), you are the tip of the spear for our sales efforts, revenue generation, growth, and success.

You will use your personality, communication skills, and the training we provide you, to develop those conversations into Sales Accepted Leads (SALs)

*We provide a complete sales & prospecting tech stack to enable your success

*We deliver a complete Onboarding program to enable your success in the role Our comp plan is extremely competitive



Develop a targeted list of prospects as well as qualify inbound leads according to the established framework

Conduct lead generation activities following best practices and processes provided in the sales development playbook, and provide feedback for process improvement based on insights gathered from the field

Effectively communicate value and offerings to prospects across a companys I/T organization. OR I/T professionals through a companys I/T department

Partner with assigned Account Executives to develop your territory

Consistently achieve assigned quotas and performance goals

Update and maintain prospect information and sales activities on systems such as Outreach and Salesforce

Provide Account Executives with detailed notes on prospect interactions

Continually seek knowledge on industry best practices and product offerings

We are looking for a German Speaking, Business Development Representative to join our team.

What you will be doing:

looking for a talented and entrepreneurial individual to join our Business Development Representative (BDR) team, to contribute to our rapid revenue growth.

BDRs play a critical role in driving sales by generating qualified leads from both inbound and outbound sources, profiling prospective clients, and providing valuable feedback on the effectiveness of our sales and marketing campaigns.

As a Business Development Representative (BDR), you are the tip of the spear for our sales efforts, revenue generation, growth, and success.

You will use your personality, communication skills, and the training we provide you, to develop those conversations into Sales Accepted Leads (SALs)

*We provide a complete sales & prospecting tech stack to enable your success

*We deliver a complete Onboarding program to enable your success in the role Our comp plan is extremely competitive



Develop a targeted list of prospects as well as qualify inbound leads according to the established framework

Conduct lead generation activities following best practices and processes provided in the sales development playbook, and provide feedback for process improvement based on insights gathered from the field

Effectively communicate value and offerings to prospects across a companys I/T organization. OR I/T professionals through a companys I/T department

Partner with assigned Account Executives to develop your territory

Consistently achieve assigned quotas and performance goals

Update and maintain prospect information and sales activities on systems such as Outreach and Salesforce

Provide Account Executives with detailed notes on prospect interactions

Continually seek knowledge on industry best practices and product offerings