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Were looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of our Professional Services team.

This is an exciting opportunity to work in a challenging, fast-paced environment in a high-performance team. Here we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential.


Job Description
Taking ownership of customer issues reported by customers and prioritizing them based on urgency and importance.
Researching, diagnosing, troubleshooting issues and identifying solutions to resolve system issues.
Coordinating support case resolution with the appropriate internal teams: Sales, Professional Services, Product.
Following standard procedures for proper escalation of critical or unresolved issues.

We're looking for a technical PM early in their product journey. The role spans involvement in wide product initiatives alongside ownership of requirements analysis, user stories, and execution of specific product capabilities. A strong candidate brings soft skills together with sharp analytical instincts, critical thinking, and a real drive to learn fast inside a structured team.

What you'll do
Research features, competitors, integrated technologies, and standards, turning findings into clear insights and product recommendations.
Own requirements and execution for specific product components, while contributing to broader product domains and initiatives.
Write detailed user stories and specifications that translate technical concepts and customer needs into clear, executable requirements for engineering.
Partner closely with engineering across the full product lifecycle, from definition to delivery.
Grow into a subject-matter expert for your product components.
Process customer feedback and requests, and support product documentation, enablement, and marketing.

We're looking for an energetic, hands-on Operations & Employee Experience Specialist to be the beating heart of our office and the go-to person who makes sure everything - and everyone - runs smoothly. This role blends day-to-day office management with a genuine passion for creating a great workplace culture. You'll be the person employees turn to, the one who anticipates needs before they arise, and the driving force behind a warm, organized, and fun work environment.

Responsibilities

Employee Experience
Own the full employee experience: company events, gifts, celebrations, employee onboarding.
Strengthen employees' connection to the company through thoughtful initiatives and touchpoints.
Plan and execute company events, holidays, birthdays, and milestone celebrations.
Build and maintain a warm, inclusive company culture.

Office Management
Manage the day-to-day running of the office: supplies, groceries/kitchen stock, parking, cleaning services, and maintenance as needed.
Serve as the main point of contact for vendors and service providers related to office operations.
Ensure the office is always a pleasant, functional, and welcoming space.

Travel & Executive Support
Book and coordinate flights and travel arrangements for employees and management.
Manage the CEO's calendar, including scheduling, prioritizing, and coordinating meetings.

The Macro Center for Political Economics is looking for a sharp, independent, highly organized and people-oriented Program Coordinator for our Leaders at Work program.

A great fit for candidates with a background in project management, international programs, academia, NGOs, international relations, or event coordination.

The role combines program management, student and lecturer coordination, events and delegations, and ongoing collaboration with partners in Israel and Germany.

We are looking for an AI-first Software Engineer who is highly product-oriented and excited about building customer-facing systems using modern AI tooling to dramatically increase development speed and operational automation.
What youll do?
Build and ship end-to-end product features (backend, frontend, integrations, automation).
Use AI tools and build the AI infrastructure to accelerate development through scalable workflows, including multi-agent approaches.
Build AI agents that fully automate customer-facing sales and service flows, in a business with a massive volume of textual interactions.

we are (and its sister brand Insurance) looking for an experienced, hands-on Finance & Operations Lead. This is a pivotal role that sits at the intersection of finance, business & insurance operations, and HR. You'll report directly to the CEO and work with cross-functional teams in Israel, US, and Canada keeping the day-to-day engine of a fast-moving InsurTech company running smoothly.
This role is ideal for someone who thrives on variety, enjoys solving problems end-to-end, and is comfortable moving between spreadsheets, people processes, and vendor relationships in the same day, and has an attention to detail.
The position is temporary covering maternity leave with the option to stay. Expected start around October to allow for a proper handover period.
What youll do:
Own finance operations for our Israeli, US and Canadian entities - banking and management of company funds, intercompany related topics, and coordination with our accountants and tax advisors
Reconcile financial data across multiple systems and partners, fully manage recurring payments and vendor billing, collections and payment discrepancies.
Full ownership of the compliance and insurance aspects of the business - agents licenses, company insurance renewals, regulatory processes, audits, and related external providers.
Prepare materials and financial updates for board meetings
Manage the employee lifecycle in Israel and US - payrolls, onboarding, benefits, culture, etc
Support recruiting end-to-end - sourcing, screening, interview coordination, and candidate communications
Manage vendor relationships and contracts across business partners and HR & operations services.
Work to improve existing processes and aspire to maximum time and finance efficiency.
Work directly with the CEO to prioritize and drive the team's operational agenda

We are seeking a hands-on Cloud DevOps Team Leader to lead the design, deployment, and optimization of secure, scalable, and cost-effective cloud infrastructure for a live cybersecurity SaaS product. You will guide a DevOps team, set technical direction, and own cloud infrastructure strategy across AWS, GCP, and Azure, with a strong emphasis on security, cost-efficiency, and production reliability.

Key Responsibilities:
Lead and mentor a team of DevOps engineers across design, automation, deployment, and operations.
Architect and maintain secure, highly available cloud infrastructure (AWS, Azure, GCP).
Design and implement complex cloud networking infrastructure - VPCs, routing, VPNs, load balancers, firewall rules - across multi-cloud and hybrid environments.
Drive Infrastructure as Code adoption (Terraform, Kubernetes, Helm) and CI/CD optimization (Argo CD).
Lead production monitoring, incident response, and troubleshooting practices to ensure system resilience.
Oversee cloud cost optimization strategies while maintaining system performance.
Ensure adherence to cybersecurity, compliance (SOC2, ISO27001), and cloud governance best practices.
Work closely with engineering, product, and security teams to align infrastructure goals with business needs.
Champion continuous improvement through team mentoring, process enhancements, and technical leadership.

Required Senior Full Stack Engineer
About The Position
We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey.
We believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business.
We Need You!
Our developers take full ownership across the stack - from ideation and architecture to deployment, observability, and maintenance. Youll craft seamless user experiences, build scalable backend systems, and help shape how AI integrates into our engineering workflows and product development.In our full CI/CD environment, youll work closely with a passionate team, leveraging modern technologies and AI-driven tooling to accelerate development, automate repetitive tasks, and deliver high-quality, high-impact solutions that empower millions of small businesses worldwide.
Key Responsibilities:
Collaborate with product managers, designers, and fellow engineers to bring ideas to life.
Build next-generation web applications focused on user experience and scale.
Create efficient and reusable front-end abstractions and systems, while adopting AI-powered tools that accelerate UI development (e.g., Figma-to-code generation).
Craft secure, scalable, and maintainable backend services, and contribute to decisions around how AI/MCP capabilities are exposed across microservices.
Lead architecture design, implementation, and monitoring of solutions.
Perform code reviews, drive engineering best practices, and help the team adopt AI tools that boost productivity and improve developer experience.
Champion modern technologies - including AI integrations, MCP patterns, observability, and automation - to push our engineering organization forward.
Nice-to-know:
Location: We are based in Rothschild, Tel Aviv.
Hybrid Work Model: 4 days in the office and one day from home.

Required Full Stack Engineer
About The Position
We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey.
We believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business.
We Need You!
Our developers take full ownership across the stack - from ideation and architecture to deployment, observability, and maintenance. Youll craft seamless user experiences, build scalable backend systems, and help shape how AI integrates into our engineering workflows and product development.In our full CI/CD environment, youll work closely with a passionate team, leveraging modern technologies and AI-driven tooling to accelerate development, automate repetitive tasks, and deliver high-quality, high-impact solutions that empower millions of small businesses worldwide.
Key Responsibilities:
Collaborate with product managers, designers, and fellow engineers to bring ideas to life.
Build next-generation web applications focused on user experience and scale.
Create efficient and reusable front-end abstractions and systems, while adopting AI-powered tools that accelerate UI development (e.g., Figma-to-code generation).
Craft secure, scalable, and maintainable backend services, and contribute to decisions around how AI/MCP capabilities are exposed across microservices.
Lead architecture design, implementation, and monitoring of solutions.
Perform code reviews, drive engineering best practices, and help the team adopt AI tools that boost productivity and improve developer experience.
Champion modern technologies - including AI integrations, MCP patterns, observability, and automation - to push our engineering organization forward.
Nice-to-know:
Location: We are based in Rothschild, Tel Aviv.
Hybrid Work Model: 4 days in the office and one day from home.

Required Marketing & Brand Designer - Maternity Cover
About The Position
We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey.
We believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
About the Role:
Being a Senior Designer on our creative team means autonomously ideating and executing performance-driven designs in a massively creative and agile environment. You will partner directly with stakeholders across marketing and growth to understand business objectives and turn them into effective, scalable design solutions, owning the entire creative process from initial concept to final pixel.
You are someone who thrives in a fast-paced environment, seamlessly switching between high-level brand strategy, multi-channel campaign design, and elevating our core visual identity. Your goal is to step in, take the reins immediately, and produce exceptional assets that maintain our brands premium feel while driving real engagement and conversions.
What Youll Be Working On
Multi-Channel Marketing Design: Creating compelling full-funnel experiences, including landing pages, email campaigns, presentations, and digital collateral.
Performance Creative: Conceptualizing and independently executing high-converting, data-backed ads for Meta, Google, and other acquisition channels.
Brand Evolution: Lead the development, maintenance, and execution of brand identity assets, guidelines, and design systems.
Strategic Partnerships Design: Collaborating closely with the Growth team to iterate on designs based on performance data, A/B testing, and user insights.
Collaborative Campaigns: Work with the video creators to design and produce the core video creative ads that define our performance marketing campaigns.

Required Executive Personal Assistant
What the Role Includes:
Sole ownership of the CEOs calendar - managing and prioritizing the CEOs calendar while considering all relevant factors, including priorities, meeting participants, locations, time zones, travel time, and the changing business needs.
Board meeting coordination and execution - full ownership of Board meeting logistics, including working with Board members and key stakeholders, scheduling, invitations, logistics, and all related arrangements.
Travel management - managing the CEOs business travel, including flights, hotels, transportation, and related logistics, while ensuring everything is aligned with his schedule and needs.
Leadership Team meeting management - responsibility for coordinating Leadership Team meetings and ensuring the calendar is structured and managed effectively around the teams priorities.
Supporting the CEOs personal needs - assisting with personal and logistical needs to ensure the CEO can operate smoothly and remain focused on his day-to-day responsibilities and business priorities.
Internal and external coordination - working closely with leadership team members, employees, Board members, investors, partners, and other external stakeholders to ensure smooth and effective communication and coordination.
C-Level support - support C-level executives with calendar management and meeting coordination as needed. Assist with international business travel arrangements and related logistics.

Required Customer Experience Associate
About The Position
We are a company at the forefront of helping small businesses succeed. Our all-in-one platform empowers over 40 million entrepreneurs worldwide to launch, manage, and grow their businesses. At the heart of our solution is the Guidance Engine, which creates a personalized plan for every new business and simplifies the entire journey - from the first idea to long-term growth. More than just providing tools, we see ourselves as partners to our customers, offering a support system and practical guidance throughout their business-building journey.
About the Role:
Our Customer Experience (CX) team is the face and heartbeat of helping our customers succeed. Were looking for a Customer Experience Associate who lives and breathes CX - youll be the point of contact for our customers across multiple channels, and the quality of every interaction you deliver will directly shape how customers feel about us.
In this role, you will:
Provide multi-channel support (tickets, chat, phone), ensuring every interaction is empathetic, professional, and solution-driven.
Become an expert in our products and proactively help customers unlock their full value.
Champion the customer voice internally-sharing insights and feedback that turn into actionable changes to influence our product, training, and processes.
Identify knowledge gaps, simplify flows, and suggest improvements that elevate the overall experience.
Collaborate with teammates and cross-functional partners to drive a seamless, customer-first journey.

Were looking for a Senior Data Engineer to own high-impact data products from architecture through production deployment, monitoring, and continuous improvement. This isnt a pure infrastructure role - youll combine strong engineering with product thinking, operational excellence, and awareness of data quality, cost, and business impact.

You will design, implement, test, deploy, and maintain production-grade data products - pipelines, transformation layers, data quality and reliability systems - using tools like DBT (on Spark) and Databricks. Youll apply best practices in Python and SQL to build scalable and maintainable data transformations, and leverage technologies like LLMs and GenAI to create innovative solutions for real business problems.

This role is ideal for someone who wants technical leadership responsibilities in an AI-first engineering culture - we use LLMs, GenAI, and AI-native development tools as core parts of our daily workflow.

Key Responsibilities

Act as a technical leader within the team - raise engineering standards, drive strong architectural choices, and improve how we build
Own data products end-to-end: design, development, deployment, monitoring, and iteration
Work closely with senior leadership to translate strategic goals into scalable data solutions
Develop and maintain production ETL/ELT pipelines using DBT (on Spark) and orchestrated workflows in Databricks
Build monitoring, alerting, and testing pipelines to ensure reliability and performance in production
Evaluate and introduce new technologies - including AI-native development tools - and integrate the ones that create real impact
Collaborate with customers and external data providers - gathering requirements and making product decisions.
Mentor team members through code reviews, pairing, and knowledge sharing