Were looking for an RFP & Proposal Manager to own the end-to-end coordination, administration, and content management of all RFX processes - including RFIs, RFPs, due-diligence questionnaires, and security/privacy/compliance assessments.
In this role, youll serve as the Tier-1 engine of our RFX workflow: assembling first drafts through Loopio and our internal knowledge bases, coordinating SMEs for refinement, and ensuring that submissions are accurate, high-quality, and on time.
You wont need to be a subject matter expert in security, privacy, or legal - but you will need strong process skills, excellent attention to detail, and the ability to apply existing content and route open questions to the right teams.
This position plays a critical part in enabling Sales, Legal, Privacy, and Security to operate efficiently at scale.
Responsibilities
RFX Process Ownership (Tier-1 Coordination)
Own and manage the full lifecycle of RFPs, RFIs, and due-diligence questionnaires.
Use Loopio and other AI or documentation tools to create first-draft responses (8090% completeness).
Track and manage all documentation, versions, deadlines, and submission materials.
Upload and manage responses in procurement portals such as Workday or Ariba.
Content & Knowledge Management
Maintain and update the Loopio knowledge base, including historical responses, updated messaging, and SME-validated answers.
Structure and tag content to support quick retrieval and automation.
Cross-Functional Coordination
Coordinate with SMEs (Security, Privacy, Legal, Product, Engineering) for clarifications, refinements, and sign-off.
Maintain SLAs and communicate timelines clearly with AEs and stakeholders.
Quality Control
Ensure responses are consistent, accurate, aligned to approved messaging, and compliant with submission guidelines.
Process Improvement
Identify bottlenecks and implement improvements.
Partner with Product, Security, and Privacy teams to integrate new capabilities or policies into Loopio.
Help define and optimize a scalable Tier-1/Tier-2 operating model.
Requirements: 25 years of experience in RFP coordination, proposal management, GTM operations, PMO, technical writing, or technical support.
Strong process management skills and attention to detail.
Experience with content-library tools (Loopio, Qvidian, RFPIO, etc.) - advantage.
Ability to learn and apply technical concepts (security basics, SaaS architecture fundamentals).
Excellent English writing and editing skills.
Strong communication and cross-functional collaboration abilities.
Ability to manage deadlines across teams and functions.
Background in a startup or SaaS company - preferred.
This position is open to all candidates.