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We are looking for a detail-oriented, research-driven Recovery Optimization Analyst with deep curiosity about payment networks, regulations, and chargeback management. You will become our company's expert on card network rules, PSP requirements, and industry best practices, directly impacting our ability to recover disputed transactions for merchants. As part of the Product Analytics team, you will immerse yourself in the complex world of payment disputes—learning the intricacies of different card schemes, analyzing PSP-specific requirements, monitoring regulatory updates, and translating this knowledge into actionable product improvements. This role is ideal for someone who loves diving deep into regulations, enjoys solving complex puzzles, and wants to become a recognized expert in a specialized domain. Responsibilities:
* Maintain comprehensive, up-to-date knowledge of card network rules (Visa, Mastercard, Amex, Discover) and monitor regulatory changes that impact chargeback disputes.
* Create and optimize dispute response content, evidence frameworks, and industry-specific playbooks based on network requirements and best practices
* Research and document PSP-specific requirements, evidence formats, and submission guidelines across different payment processors
* Analyze patterns in dispute outcomes using SQL to identify opportunities to improve cross-segment recovery rates.
* Translate regulatory requirements and industry insights into product feature requirements and optimization strategies.
* Partner with Customer Success, Product, and Engineering teams to implement improvements and enable new business opportunities (industries, payment methods, territories)
* Build and maintain an internal knowledge base to scale domain expertise across the organization.

Were looking for an Analytics Engineer to join our team and play a key role in shaping how data drives our product and business decisions.
This role is perfect for someone who enjoys working at the intersection of data, product, and strategy. While Product Analysts focus on turning data into insights, youll focus on building the strong data foundations that make those insights possible. You wont just run queries; you will design the data architecture and own the "source of truth" tables that power our strategic decision-making.
Youll work closely with our Growth and Solutions teams, helping them move faster and smarter by making sure the data behind Generative AI, Data-as-a-Service (DaaS), and advanced product models is clear, reliable, and easy to use. Your work will have a direct impact on how we build, scale, and innovate our products.
What Youll Do:
Define the Source of Truth: Take raw, complex data and transform it into clean, well-structured tables that Product Analysts and Business Leads can use for high-stakes decision-making.
Translate Strategy into Logic: Work with Product, Growth, and Solutions leads to turn abstract concepts (like "Activation," "Retention," or "Feature Adoption") into precise SQL definitions and automated datasets.
Enable High-Tech Initiatives: Partner with our AI and DaaS specialists to ensure they have the structured data foundations they need to build models and external data products.
Optimize for Usability: Ensure our data is not just "there," but easy to use. You will design the data logic that powers our most important product dashboards and growth funnels.
Maintain Data Integrity: Act as the guardian of our metrics. You will ensure that the numbers used across our product and business reports are consistent, reliable, and logical.

Were looking for a Product Analyst to join our team and act as a central pillar between our data, our product, and our business strategy.
This isnt a role for someone who just wants to answer tickets. You will be embedded with Product Managers and Growth leaders to not only provide data but to help shape the roadmap and influence how we build, launch, and monetize our products. We are looking for an analyst with a "business partner" mindset, someone who can look at a dataset and see the commercial opportunity or the user friction point before others do.
What Youll Do:
Strategic Partnership: Work alongside PMs and leadership to define success metrics for new features and long-term growth initiatives.
Full-Funnel Ownership: Design and measure KPIs across the entire user journey, from initial activation to complex monetization and retention loops.
Proactive Discovery: Conduct deep-dives to uncover hidden bottlenecks. You won't just report on what happened; you'll recommend what we should do next.
Narrative Building: Translate complex technical data into clear, "bottom-line first" narratives that drive action across the company.
Cross-Functional Support: Act as the analytical bridge, supporting multiple product domains and ensuring a consistent, data-driven approach to every decision.

If you have a proven track record in managing Facebook campaigns, a keen eye for visual storytelling, and a passion for leveraging data-driven insights to drive business success, we invite you to explore this exciting opportunity and contribute to our mission of delivering exceptional digital experiences to our customers.

Responsibilities:
Plan and execute Facebook campaigns for the US market.
Manage and optimize campaign budgets to ensure the highest possible return on investment.
Identify new growth opportunities.
Collaborate with internal teams or external agencies to produce compelling video content.
Work closely with the marketing team to develop creative concepts and storyboards for video campaigns.
Provide input on scriptwriting, shot lists, and visual elements to enhance the effectiveness of video content.

We are seeking an experienced and talented Production Planner to join our dynamic team. This is a diverse and fast-paced position that touches on a variety of topics, including company forecasting, product pricing, procurement support, continuous improvement of operational processes, report and presentation preparation, and cross-departmental collaboration.
Responsibilities:
Prepare and manage company forecasts and support the sales department with forecasting
Responsible for product pricing
Collaborate closely with many departments across the organization
Lead and participate in ad-hoc projects
Drive continuous improvement of operational processes
Manage engineering change orders (ECOs) and configuration control
Participate in inventory-related decision-making
Prepare reports and presentations for management

We are looking for a Data Analyst to join our team.

The Data Analyst must have the ability to strategize, analyze and interpret business data to identify key insights and provide recommendations.

The successful candidate should have a proven track record of success in the field of business analytics.

Responsibilities:
You will work with various internal & external datasets to extract insights and deliver actionable recommendations.
You will use your set of analytical skills, data mining techniques and statistical tools to identify trends, opportunities and threats that will support our growth.
You will communicate your findings to management and work closely with business leaders.
You will Design, execute and monitor ETL flows via SQL (dbt is our data tool).
You will Visualize data with dashboards to address key questions for the companys in-house teams like Sales, Marketing, CSM, Growth, and more.