לוח משרות דרושים מהנדס תעשייה וניהול בתל אביב יפו, לחיפוש זה נמצאו 70 משרות

We are looking for a sharp and driven Data Solutions Analyst to join a newly formed team and help build the analytical foundations behind some of our strategic growth initiatives from the ground up. This is a unique opportunity to influence how new businesses operate and scale across Amazon, D2C, Paid Media, and emerging growth channels. You will have ownership over both the measurement frameworks and the solutions that drive business growth.

Working at the intersection of Data, Marketing, Product, and Business, you will identify opportunities, define success metrics, uncover insights, and build the solutions needed to turn those insights into action. This role combines analytical ownership with hands-on solution development, leveraging data, automation, AI, and modern tooling to solve business challenges end-to-end. Success in this role is measured not only by the quality of your analysis, but by your ability to translate business challenges into scalable solutions that drive measurable impact.

Roles and Responsibilities:
Build analytical infrastructure, measurement frameworks, and decision-support capabilities from the ground up for new and rapidly growing business units.
Evaluate performance across Amazon, D2C, Paid Search, Paid Social, and emerging channels, identifying growth opportunities, business risks, and areas for optimization.
Translate business challenges into scalable solutions by combining AI powered automation, agents, workflows, and building tools that drive business impact.
Design, build, and maintain dashboards, monitoring systems, analytical products, and self-service tools that enable teams to make faster and better decisions.
Own the Semantic Layer: Maintain and scale our unified BigQuery Semantic Layer, ensuring a single source of truth for business and analytics metrics.
Partner closely with Marketing, Product, and Business stakeholders to understand business needs and drive end to end solutions from idea to implementation.

Required Technical Support Engineer
Are you up for the challenge?
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquiries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We are looking for a highly analytical, deeply technical, and proactive Senior Salesforce and Business Applications Analyst to join our team. In this role, you will champion an AI-first approach, leveraging AI across every aspect of your work to optimize efficiency and drive innovation.
You will bridge the gap between business needs and technical execution, taking full ownership of complex systems and driving end-to-end processes. Your focus will be on supporting, enhancing, and automating our operations across various Gett business domains, including Sales, Service, and Marketing.
This hands-on role encompasses managing daily system maintenance, configuring systems, integrating AI-driven workflows, and overseeing projects from inception to completion.
Key Responsibilities:
End-to-End Project Management: Manage complex, cross-functional projects from initial ideation, through requirements gathering, to successful deployment and optimization.
Drive Innovation & Initiative: Act as a proactive change-agent. Identify business gaps, propose innovative solutions, and passionately push new initiatives forward to improve efficiency and performance.
System Ownership: Take full accountability and end-to-end ownership of the systems health, functionality, and alignment with business goals.
Mentorship & Leadership: Guide, mentor, and upskill junior team members, fostering a culture of continuous learning and professional excellence within the team.