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We are looking for an OCC Monitoring Specialist to join our fast-growing OCC Monitoring team. Reporting to our OCC Monitoring Team Leader, you will be responsible for monitoring the infrastructure, applications, and business aspects of the company. We provide the opportunity to become acquainted with the inner workings of the exciting world of Fintech and online payments. Many of our OCC Monitoring Specialists have been promoted internally and integrated into development, DevOps, and product teams.
This position doesn't include a hybrid mode; it only involves working from the office.
We work in 24/7 shifts: 08:00 to 17:00, 17:00 to 00:00, 00:00 to 08:00, including weekends and holidays.
Responsibilities:
Responding to events and various technical problems in real-time
Monitoring and liaising activities of the production environment, maintaining the company's monitoring systems, network, business transactions reports, and data analysis regularly
Tracking the events until problems are resolved, contacting the relevant parties in the organisation as needed
Data analysis and fault investigations.

Were looking for a Product Designer whos excited by the challenge of making complex technology feel effortless. Youll design end-to-end experiences, from ideation and discovery to prototyping, execution, and validation, helping to simplify the world of cloud infrastructure for our customers.

Youll work closely with Product, R&D, DevOps, and customers to shape tools that are both powerful and easy to use. This is an opportunity to join a highly collaborative environment where designers have real ownership and impact.

Your ownership will include:
Own the design process end to end, from research and ideation through to visual design and validation.
Collaborate with Product Managers, Engineers, and DevOps to create intuitive, user-centered solutions.
Translate complex technical concepts into simple, clear, and beautiful interfaces.
Conduct user research and usability testing with internal and external users
Create wireframes, flows, prototypes, and polished designs for new and existing features.
Contribute to and evolve our design system to maintain visual and functional consistency.
Continuously learn about the products technical context to inform design decisions.

We are looking for a driven and ambitious Business Development Representative (BDR) to join our growing sales team.

As the first point of contact with prospective customers, you will play a key role in building pipeline and driving company growth. This role combines inbound and outbound work, sharp discovery skills, and close collaboration with Account Executives and Marketing.

You will be selling a sophisticated, technical SaaS product to engineering and cloud leaders - a solution that delivers immediate and measurable value.

This is an excellent opportunity for someone who wants to develop strong sales fundamentals in a high-impact, fast-growing environment.

Your ownership will include:
Build pipeline from scratch by reaching out to high-value target accounts via calls, email, and LinkedIn.
Qualify inbound leads and convert interest into high-quality, sales-ready meetings.
Lead focused discovery calls with engineering, DevOps, and cloud leaders to understand pain points and identify fit.
Open doors to strategic accounts and create momentum for the sales team.
Work closely with Marketing and Account Executives to refine messaging and improve conversion rates.
Own your performance metrics and consistently meet or exceed activity and pipeline targets.

We're looking for an SVP of Engineering to scale our AI-powered platform and deliver products that protect millions of customers worldwide.
You'll lead our global engineering and data science organization as we build the future of insurance, where cutting-edge AI meets human-centered design. This role sits on our executive team and reports directly to our Chief Product Officer, driving technology decisions that create real customer value.
We believe two things matter for every leadership role: leadership that sets the bar for excellence, builds high performing teams, and holds them accountable, and strategy that thinks several years ahead and turns ambitious plans into reality. These aren't buzzwords, they're how we actually work.
In this role you'll
Build and execute a technology strategy that turns vision into scalable, secure platforms customers love
Lead and mentor senior engineering leaders while fostering a culture where speed meets quality
Translate product roadmaps into multi-year engineering plans that balance innovation, reliability, and cost
Oversee complex delivery across software, data, AI/ML, and infrastructure - always with product outcomes in mind
Drive talent strategy for engineering teams, from hiring plans to performance management and retention
Represent engineering in executive discussions, communicating progress and trade-offs to drive smart decisions.

We're looking for a results-oriented Strategic Partnerships Manager with B2B and B2C experience, exceptional relationship-management skills, and a strong strategic mindset.
You'll focus on building, maintaining, and scaling strategic relationships with affiliates and partners, driving business growth and identifying high-impact opportunities across our partner program. You'll work closely with the Program Manager and cross-functional teams to optimize performance and efficiently scale the program globally, with additional focus on the European market.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Identify, recruit, and onboard new affiliates across products and markets to expand Lemonade's partner program
Own relationships with existing affiliates, acting as the main point of contact and fostering long-term partnerships
Negotiate commercial terms and payouts, review content and creatives, and ensure alignment with business and brand goals
Identify growth opportunities with both new and existing affiliates, including joint campaigns and co-branded initiatives
Develop and execute partnership initiatives to maximize revenue and customer acquisition
Conduct regular business reviews, analyze performance metrics, and optimize partnership effectiveness
Collaborate closely with marketing, product, legal, content, and operations teams to execute and scale initiatives
Lead expansion and scaling of the European market by onboarding high-quality partners and growing existing relationships
Stay current on industry trends, competitor activity, and emerging opportunities in affiliate and partnership marketing.

We're looking for a Staff Growth Product Manager to architect and scale one of our key growth engines. This is a high-visibility, individual contributor leadership role focused on the science and art of the user lifecycle - from acquisition and activation to engagement and monetization.
In this role, you'll be responsible for taking complex, foundational initiatives from concept to launch, working closely with senior leadership to drive significant business impact. You'll use your deep growth expertise and passion for great user experience to tackle our most critical challenges.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Lead the zero-to-one strategy for one of our core growth infrastructures, building the scalable systems that serve as a foundation for our expansion
Collaborate with cross-functional teams of engineers, designers, data scientists, marketers, and senior leaders to define goals, solve complex problems, and deliver impactful solutions
Move beyond linear funnels to identify and execute growth loops that turn a single insurance quote into a lifetime, multi-policy relationship
Distill complex growth data and technical infrastructure needs into a clear vision for senior leadership, serving as a primary advisor on how we drive incremental growth across different business lines
Act as a growth leader and mentor, sharing your expertise and elevating the skills of product managers across the organization.

We're looking for a results-oriented Senior Strategic Partnerships Manager with B2B and B2C experience, exceptional relationship-management skills, and a strategic mindset to drive our presence across pet insurance comparison websites and affiliates.
You'll own and grow a portfolio of high-impact partners, nurturing relationships and identifying new opportunities for strategic expansion. You'll combine creativity with data-driven analysis to optimize partnership performance, maximize revenue, and efficiently manage budgets - building meaningful partnerships while leveraging analytics to unlock value across a dynamic, complex partner ecosystem.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Build and manage strategic relationships with aggregators, comparison websites, and affiliates, becoming their trusted partner for pet insurance distribution
Accelerate growth and maximize ROI by driving product positioning and content strategy across key partner platforms
Own your partner portfolio by setting and delivering on monthly sales, efficiency, and channel mix targets, while building strong risk mitigation and performance optimization plans
Identify growth opportunities with both new and existing affiliates, from outreach and negotiation to onboarding and technical integration
Conduct regular business reviews with partners, analyzing performance metrics and implementing strategies to optimize partnership effectiveness
Collaborate with cross-functional teams to align partnership activities with overall business goals
Stay current on industry trends, market dynamics, and competitor activities, identifying new partners and emerging opportunities.

Were looking for a Senior Product Manager whos experienced in planning, designing, and scaling world-class products. If you love tackling complex problems, cherish the power of automation and self-service, enjoy exploring the latest GenAI models, and are passionate about designing amazing customer experiences at scale, this ones for you.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role youll:
In your day-to-day, youll be responsible to drive our automation efforts to the next level, to allow us to reach infinite scale. Our efforts are focused on automating all of the touch points we have with our customers- including handling their claims, replying to their questions to customer support, and reviewing risk factors. By doing so, we optimize our operational efficiency and drive delightful customer experience.
As part of your work youll get to use the latest GenAI tools and LLMs powered by our home grown internal tools.
Youll collaborate closely with designers, engineers, data analysts, and stakeholders within our Customer Ops team.
With an in-depth knowledge of our customer-facing teams, products, and brand, youll create product strategies consistent with the companys vision, and translate them into detailed requirements and prototypes.
Youll prioritize tasks as needed, and come up with creative new ideas to expand our product functions, and improve scalability and automation efforts.

Required Senior Platform Product Manager, LoCo
What youre applying for
We are rebuilding the foundation of how insurance products are created. LoCo (Low Code) is our next-generation tech stack that replaces handwritten code with configuration - enabling us to launch new insurance products in days, not years.
You'll spend most of your time deep in systems design, working alongside engineers to make hard calls about how configuration schemas are structured, where the boundary between config and code should live, and what tradeoffs the platform should make to serve product teams building on top of it. You'll carry the kind of discretion that today sits with senior engineers - and you'll be expected to earn it.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Experience building platform products that serve multiple internal teams and external users
Own the API contract strategy across multiple domains - creating a unified layer that simplifies onboarding for channel teams
Drive cross-team alignment on complex technical decisions, turning competing priorities into executable roadmaps
Shape developer experience by working hands-on with Swagger docs, sequence diagrams, and API design patterns
Act as translation layer between platform engineers and leadership, communicating technical complexity in business terms
Lead the adoption strategy of our new modular, scalable architecture
Champion the "Single Configuration For All Stages" vision by designing systems that work seamlessly across our entire insurance lifecycle.

Were looking for a Senior Growth Product Manager with a passion for experimentation, data-driven decision-making, and creating seamless user experiences. Youll join one of our high-impact growth teams, helping drive user acquisition, engagement, retention, and cross-sell opportunities.
This role has the potential to unlock massive revenue growth - scaling from millions to billions. Youll define and implement strategies that drive measurable impact, using deep customer insights, A/B testing, and iterative experimentation to fuel sustainable growth.
As a strategic leader, youll set the vision for where we need to go and craft the roadmap to get us there - balancing business goals with customer needs.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own and execute key parts of our growth strategy, from research to launch, focusing on user acquisition, retention, and monetization
Understand customer behavior and pain points, leveraging data, user research, and experimentation to uncover opportunities
Define and track key performance indicators (KPIs) to measure success and continuously optimize for impact
Lead continuous A/B testing and experimentation, using insights to drive iterative improvements
Work cross-functionally with Design, Engineering, Data Science, and Marketing to bring growth ideas to life
Challenge assumptions and rethink the status quo, pushing for bold, innovative approaches to growth.

Required Senior Backend Engineer- XP Platform team
What youre applying for
We're building the Experience Platform that powers everything - the backbone that lets our teams ship fast, scale seamlessly, and focus on creating incredible experiences for millions of customers. As a Senior Backend Engineer, you'll architect solutions that make other developers' lives easier while pushing platform boundaries. You'll own our chat service that handles onboarding flows for every customer.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Own platform services that let product teams ship features in days, not weeks
Build TypeScript/NestJS microservices that handle millions of customer interactions on Kubernetes
Partner with product teams to deliver the infrastructure they need to move fast
Level up our development experience using autonomous tools that handle everything from environment setup to production deploys
Lead architectural decisions that impact how we build, deploy, and scale products company-wide
Collaborate across product, design, and data teams to bring complex features from concept to launch
Drive platform reliability improvements that directly impact customer experience.

Required Senior Backend Engineer - Fraud Detection Squad
What youre applying for
Join our cross-functional fraud detection squad where you'll build systems that protect millions of customers while keeping the good ones flowing seamlessly through our platform.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Build fraud detection systems using microservices in Typescript (NestJS) and Ruby on Rails, running over Kubernetes to catch bad actors while keeping legitimate customers happy
Leverage our autonomous tools to manage development flow-from environment setup to production deployment-so you spend time solving fraud, not fighting infrastructure
Collaborate with data scientists, product managers, and fraud analysts in a self-sufficient squad to hit aggressive fraud prevention OKRs
Own your domain's code quality, performance, and scalability as fraudsters get smarter and transaction volumes explode
Design systems that make split-second decisions on claims and applications, balancing security with customer experience
Coach and mentor other engineers while staying ahead of evolving fraud patterns and attack vectors
Partner with our AI/ML teams to implement and optimize machine learning models that detect fraud in real-time.