Required Technical Writer - ML
About the role
As a Technical Writer, you will play a critical role in helping developers, data scientists, and enterprises confidently adopt our AI/ML platform.
We support AI and data science teams at every stage of the model lifecycle, from training to serving, with advanced security, governance and deployment capabilities across cloud and self-hosted environments. Our platform streamlines data engineering, enabling teams to ingest, transform and store data for their ML initiatives.
You will collaborate directly with cross-functional teams, including product managers, engineers, and AI experts, to create clear, accurate, and engaging documentation, such as API references, SDK guides, user manuals, and tutorials.
You will transform complex technical concepts into simple, accessible content that enhances the developer experience, while collaborating with R&D teams on usability and microcopy, helping to contribute to a leading AI/ML platform for developers and data science teams.
This is an ideal role for a proactive, curious, and detail-oriented individual passionate about making complex technical products accessible and user-friendly.
As a Technical Writer you will
Collaborate with product managers, developers, and subject matter experts to gather requirements, create content outlines, and document new features.
Write clean, structured, user-focused content, including user guides, API documentation, SDKs, tutorials, release notes, and more.
Tailor content to meet the needs of user personas, emphasizing real-world use cases and user goals.
Contribute to UX efforts by writing in-product microcopy and offering feedback on UI/UX improvements.
Collaborate with other technical writers on maintaining and improving the documentation style guide, contributing to the design system, and updating the internal wiki.
Leverage AI-powered tools to draft, review, and enhance documentation.
Requirements: 3-5 years of experience as a Technical Writer in an enterprise software
English at native level
Strong interpersonal skills with the ability to collaborate and build relationships with cross-functional teams
Excellent writing skills, with the ability to structure content effectively and communicate technical information clearly
Ability to work independently with a strong sense of responsibility and commitment
Capable of working accurately and quickly with attention to detail
Ability to multitask and meet tight deadlines, doing whats required to release content on time
Advantages:
Experience with topic-based authoring and content reuse
Experience with REST APIs, Open API 3.0 (Swagger)
Technical knowledge or experience such as coding, networking, public clouds (GCP, AWS, Azure), or CLI / console
Familiarity with AI/ML, DevOps, or Security processes
Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs, Slack.
This position is open to all candidates.