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We are seeking an exceptional Senior Backend Engineer to join our Platform Group, where you will architect and develop shared infrastructure components that power enterprise security and identity products. This is a highly collaborative role requiring both technical excellence and strong cross-functional partnership skills.

What You'll Do
As a Senior Backend Engineer on our Core Platform team, you will:

Design and build shared platform components used across multiple product teams, ensuring scalability, reliability, and maintainability

Architect distributed systems using microservices and event-driven patterns that support enterprise-scale workloads

Own critical backend services from conception through deployment, including code quality, performance optimization, and operational excellence

Collaborate extensively with product engineers, DevOps, and architects to define platform capabilities and technical standards

Mentor junior engineers through code reviews, pair programming, and technical guidance

Drive technical initiatives that improve developer productivity, system observability, and platform resilience

Contribute to architectural decisions and establish best practices for backend development across the organization

Analyze system performance and data patterns to identify optimization opportunities and inform future platform investments

We are looking for a Software Architect to join our team.  

What you will be doing:

As a Software Architect , you will be an essential member of our engineering team.

Work with the architecture team to develop product architectures that

Perform well at scale

Evolve easily

Support the rapid development of new, reliable features

Work with development teams to refine and implement those product architectures during product development

Participate in product management meetings to contribute to product roadmaps and assess the technical impact of upcoming product features

Participate in development team meetings to help with backlog refinement

Evaluate 3rd-party software tools and products to use in our products

Research and build POC systems to test and demonstrate architectural approaches

Teach our development teams in the use of new tools and techniques

Were looking for a Revenue Accountant to join our team.


What Youll Be Doing

Take part in the monthly, quarterly, and annual closing process according to US GAAP

Review and analyze agreements with customers and partners to ensure proper billing, revenue recognition (ASC-606) and other accounting standards or internal policies are met

Manage month-end closing processes including preparing monthly revenue recognition, monthly revenue analytics, and deferred revenue account reconciliations.

Prepare and maintain various reports supporting business needs - including support for ARR reporting

Participate in ad-hoc projects to enhance current workflows and procedures internally, and in conjunction with other departments and external auditors

Develop and document internal controls and processes

Serve as a business partner and provide ongoing support for our customer-facing teams

Take part in implementing and communicating new finance policies

Assistance with ad hoc tasks as needed, both revenue and business-related

We are looking for a Identity Security Analyst who will focus on investigating and resolving customer-reported security bugs. In this role, youll sit at the intersection of security research, product engineering, and customer success: youll reproduce issues, analyze impact and root cause, coordinate fixes with R&D, and communicate findings back to customers in a clear, actionable way.

This is a hands-on, technical position ideal for someone who enjoys debugging, incident-style investigations, and direct customer impact.

Key Responsibilities

Bug Triage & Investigation

Review and prioritize customer-reported security bugs (vulnerabilities, false positives, detection gaps, performance/coverage issues).

Reproduce issues in lab environments using customer-provided data, logs, and configurations.

Validate whether a bug is product defect, configuration issue, environmental limitation, or expected behavior.

Security Analysis

Analyze suspected vulnerabilities, misconfigurations, or detection gaps to determine impact, severity, and likelihood.

Correlate product behavior with attack techniques (e.g., MITRE ATT&CK, AD / identity attacks, NTLM relay, Kerberos abuse).

Perform log and event analysis (Windows Security / Sysmon / AD / LDAP / application logs) to understand bug context and side effects.

Resolution & Fix Coordination

Work closely with R&D / engineering teams to:

Provide clear reproduction steps, data, and technical context.

Propose mitigations and contribute to detection or logic fixes.

Verify hotfixes and releases against customer scenarios.

Track bugs through their full lifecycle to ensure timely resolution and high SLA adherence.

Customer Communication

Collaborate with Support, Customer Success, and SEs to:

Explain root cause and resolution in customer-friendly language.

Provide interim workarounds or configuration guidance when needed.

Contribute to knowledge base articles, runbooks, and best-practice guides.

Quality & Continuous Improvement

Identify recurring patterns in customer bugs and propose long-term product or process improvements.

Help refine internal monitoring, alerting, and testing for security-sensitive components.

Contribute to test cases and validation criteria for new features from a security QA perspective.

we are looking for an experienced Account Executive who is a self-starter and is comfortable working in a fast-paced, dynamic environment to join our EMEA team covering Israel.

If you enjoy both winning new business and driving growth within existing customers, youll be well suited to this role. Were looking for someone who can develop opportunities from initial engagement through to successful close, while also identifying and expanding opportunities within an established customer base to drive continued growth.

You will develop strong, productive relationships with both new and existing accounts, ensuring consistent pipeline development and the expansion of business opportunities across your territory.

Drive growth within existing customers through cross-sell and expansion opportunities alongside net new business development

Generate and qualify pipeline through proactive prospecting and marketing-driven leads, managing opportunities through to successful closure

Own and develop your territory through strategic partner relationships and alliances

Conduct discovery calls and meetings to identify client needs and advise appropriate Semperis products

Maintain up-to-date knowledge on new products, services and pricing models

Build long-term trusted relationships with clients, partners and internal teams

We are looking for a Solution Architect, System Integrator to join our team. 

What you will be doing:

As a Solution Architect, you will be an essential member of our Customer Success Technical Delivery team. You will collaborate with product, sales and engineering to deliver the latest security and identity products.

You will be responsible for the technical aspects of security and identity products offered to our customers during post-sale activities.

Providing technical solutions to meet customers business and technical goals.

Lead the technical aspect of a production deployment in our customers environment including deployment design, technical assistance during the deployment, troubleshooting and resolving configuration issues.

Troubleshoot client Windows Server OS and Active Directory issues that may arise during deployment.

Provide technical support for our customers after the deployment was completed.

Convey and document technical requirements to and from customers.

Provide input and feedback to engineering and development teams.

Maintain expert knowledge of products to develop and present unique solutions and maintain knowledge of emerging trends in related technology areas.

Were looking for a sharp, hands-on HR Business Partner to support our Engineering organization.

This is a true business-facing role - working closely with leaders to improve team performance, strengthen leadership, and ensure the organization is set up to scale.

Youll operate at the intersection of business and people: designing effective organizations, driving change, and coaching managers-while staying close to execution and the day-to-day reality of the business.

As part of a global HR team, youll also contribute to company-wide initiatives and bring a practical, business-first perspective to how we grow.

What will you do?

Partner with managers and leaders to improve team performance, productivity, and org effectiveness
Identify talent gaps, succession risks, and critical roles - and take action
Lead and support org design and change processes (reorgs, leadership transitions, scaling challenges)
Coach managers and challenge when needed
Use data and insights to spot trends and drive decisions
Drive key HR processes with a focus on impact
Handle employee relations with sound judgment, balancing empathy with business needs
Ensure compliance with Israeli labor laws and company policies
Collaborate with HR peers and lead or contribute to cross-company initiatives

As a Senior Product Manager in the Kompass group, you will own critical product domains end-to-end and play a key role in defining Kompasss strategy, roadmap, and execution. This is a highly impactful role, combining deep customer understanding, technical fluency, strong execution, and cross-functional leadership.

You will work closely with engineering, design, and GTM teams to ensure Kompass delivers clear, differentiated value to our ICP and supports business goals.

This role is ideal for a product leader who is comfortable operating in complexity, making tradeoffs, and driving outcomes.


Your ownership will include:

End-to-end ownership of major Kompass product areas, from problem discovery through delivery, launch, and iteration
Product strategy and roadmap definition for your domains, grounded in customer pain points, data, and market dynamics
Customer-centric discovery: engage directly with customers, design partners, and prospects to validate problems, solutions, and priorities
Cross-functional leadership: work closely with engineering, design, sales, marketing, and customer-facing teams to drive alignment and execution
Data-informed decision making: define success metrics, monitor performance, and continuously improve based on qualitative and quantitative insights
Go-to-market readiness: ensure clear positioning, messaging, and enablement for new capabilities in partnership with GTM teams
Raising the bar: contribute to product best practices, mentorship, and overall product maturity within the team

We are looking for a hands-on Data Engineer to join engineering team and take ownership of core data processes within one of our product teams.

You will design and maintain reliable ETL pipelines, connect to external data sources, and help build scalable data foundations for product features, analytics, and AI-driven capabilities. This is a great opportunity to own meaningful data processes end-to-end and work closely with product, engineering, and data stakeholders.


Your Ownership Will Include

Design, build, and maintain end-to-end ETL pipelines for production use.
Work with large-scale cloud usage data from different sources and formats.
Build data flows using Apache Spark and Databricks or similar technologies.
Structure data using Data Lake / Lakehouse concepts, including Bronze, Silver, and Gold layers.
Integrate with external APIs and data sources.
Prepare and model data for product features, analytics, and AI-related capabilities.
Ensure data quality, reliability, and observability across pipelines.
Collaborate closely with backend engineers, data analysts, and product stakeholders.

As an AI Trainer, youll be part of the Customer Experience (CX) organization, working at the intersection of CX and automation to improve how we support and communicate with our customers. Youll play a key role in training and optimizing our automation tools to ensure they reflect our CX standards, tone, and quality, ultimately making our support more efficient, scalable, and user-friendly.

Responsibilities
Review responses generated by automation and assess their accuracy, quality, and alignment with established Customer Experience standards
Train and improve automation models by providing structured feedback on incorrect or suboptimal responses, with a focus on improving response quality and deflection rate
Partner closely with the Customer Experience team to ensure automation reflects real customer needs, pain points, and tone of voice
Identify trends in automated responses and coordinate with CX leadership to address gaps and drive improvements
Develop deep expertise in our automation tools (including those used at Faye) and stay informed on relevant alternatives and best practices
Support the rollout and implementation of automation across the Customer Experience value chain
Collaborate with Data and other cross-functional stakeholders to enhance and automate reporting that supports CX performance and insights
Support and lead CX and automation-related projects as needed

We're looking for a Backend Architect to be the technical authority across our engineering teams. This is a hands-on leadership role for someone who loves diving deep into complex systems while keeping the big picture in mind.

You'll work closely with three cross-functional development teams - shaping the backend architecture, driving engineering standards, and making sure we're building for scale, reliability, and long-term maintainability.

Responsibilities
Own the backend architecture across all product domains - define patterns, set standards, and ensure consistency across teams.
Lead architectural decisions from ideation through implementation, including design reviews and hands-on involvement when it matters.
Be the go-to technical authority for backend engineers across three teams.
Identify technical debt, scalability risks, and performance bottlenecks - and drive the roadmap to address them.
Partner with team leads to elevate engineering practices: code quality, testing, CI/CD etc.
Collaborate with product and R&D leadership to align technical strategy with business goals.

Were looking for a Backend Developer to help build and scale the core systems powering our products end-to-end. In this role, youll take ownership of backend services, design and develop robust, scalable architectures, and work closely with product and engineering teams to solve meaningful challenges that directly impact our customers and partners.

Youll work with modern technologies including Node.js, Nest.js, TypeScript, PostgreSQL, and AWS, in a fast-moving environment that values strong engineering fundamentals, a product-driven mindset, and a passion for solving complex problems at scale.

Responsibilities
Design, develop, and deploy scalable, high-performance backend services that support our web and mobile applications.
Own backend features end-to-end: from technical design and implementation to production deployment and ongoing improvements.
Write clean, maintainable, and well-documented TypeScript code, following best practices, design patterns, and high testing standards.
Build and optimize PostgreSQL schemas, queries, and data flows to ensure reliability and performance at scale.
Participate in architecture discussions and help drive technical decisions that improve velocity, stability, and extensibility.
Perform code reviews, troubleshoot production issues, and proactively improve system observability, reliability, and performance.
Collaborate closely with Product, FE, QA, and other stakeholders to understand requirements and translate them into clear technical plans and execution.

we are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.

We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.

Responsibilities
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

We are seeking a visionary lead to redefine the strategy and direction of our customer-facing functions. The Head of Customer Experience Strategy & Enablement position is not just about managing current operations, but about architecting a technology-driven organization that anticipates the needs of 2027 and beyond. You will oversee the evolution of customer support through the lens of AI integration while maintaining the high-touch, critical care required for complex medical and travel cases.

Responsibilities
Innovative Strategy: Lead the transition from traditional CX models to an AI-first approach that transforms how we interact with customers.
Operational Excellence: Manage a dual-layer workforce consisting of human team leaders and virtual/AI agents.
Complex Logistics Management: Ensure seamless CX delivery within our unique space, including handling complex medical evacuations.
Cross-Functional Collaboration: Bridge the gap between Customer Experience and the Claims department to ensure smooth hand-offs.
Tooling & Discipline: Ground futuristic strategies in existing disciplines while identifying and implementing the next generation of CX tools.