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Were growing and looking to hire Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
As a Product Support Engineer, Your impact will be:
Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary
Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships
Maintain excellent relationships with Support customers, Technical Account Managers, Product Management, and local account teams
Analyze and resolve complex high-end customer problems
Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks
Escalate support cases and priority issues to management as needed
Identify and independently take on additional tasks
Provide visibility of customer status through regular reporting and cadence calls

A platform that builds businesses - from launch to growth and everything in between. Our Guidance Engine creates a personalized plan for every new business, simplifying the process of starting, managing, and scaling. We dont just give you tools - we guide you through the journey of building a successful business.
About the Role Were looking for a hands-on Product Manager with a strong technical instinct and a passion for AI-driven experiences to lead the development and evolution of our customer-facing AI agents. Youll be at the forefront of integrating and scaling LLM-powered agents across the customer journey - from trigger logic and function integration to prompt design, testing, and performance monitoring. This role requires close collaboration with Product, Engineering, Sales, and Support to deliver agent experiences that are smart, scalable, and business-impactful. If youre energized by the latest GenAI developments and want to turn cutting-edge ideas into real-world results, wed love to hear from you.
Key Responsibilities:
* Own the end-to-end lifecycle of AI agents: design, development, deployment, testing, and continuous optimization.
* Collaborate with internal teams to identify high-impact agent use cases across the user journey.
* Design and iterate on prompt flows and function calls to ensure agent responses are helpful, accurate, and on-brand.
* Monitor agent performance using both qualitative feedback and quantitative analytics.
* Design experiments and analyze outcomes to continuously improve behavior and impact.
* Define KPIs and use data to guide prioritization and iteration.
* Partner with Product Managers, Engineers, Sales, and Support to align roadmaps and ensure smooth implementation.
* Ensure seamless integration with backend systems, tools, and customer interfaces.
* Maintain a high standard of reliability, personalization, and User Experience in all agent interactions.

a leader in cloud-native networking software for Hyperscalers and service providers who are building the largest infrastructures in the world for network services and AI platforms. Founded in December 2015, disrupted some of the most challenging high-scale markets, transforming the way Networks are built, scaled, and consumed. We also built the largest network in the world, with more than half of AT&Ts backbone running on Network Cloud. has raised $587 million in three funding rounds which enable us to dream big and bring on the most talented people.

The Role
We are looking for a Platform Backend Team Lead to join our Network Orchestration group. Our group is responsible for developing scalable, high-performance distributed systems that support complex network infrastructures.
As a Platform Backend Team Leader, you will be responsible for designing, developing, and maintaining core backend infrastructure that supports multiple teams and projects. You will work closely with stakeholders to understand their needs, define best practices, and build scalable, reliable, and secure solutions. Your role will involve leading a team of 4+ engineers, driving architectural decisions, and ensuring the platform's long-term sustainability and efficiency.

This position requires a blend of technical leadership, strategic thinking, and hands-on expertise to build solutions that enhance productivity, security, and scalability across the organization.

Our group is growing, and you will play a key role in building and expanding the team. You'll have the opportunity to optimize and enhance key parts of our system, leveraging the latest tools and infrastructure to drive innovation and efficiency.

We embrace an agile mindset you should be comfortable with context switching, handling multiple priorities, and adapting quickly to changing requirements.

Responsibilities
Lead & mentor a high-performing development team in building advanced, scalable software solutions.
Architect and implement robust and maintainable backend solutions.
Ensure scalability & performance by optimizing distributed systems and database architectures.
Collaborate with engineering teams across different departments to gather requirements and define solutions that meet business needs.
Define and enforce best practices for API design, microservices architecture, and security concepts.
Drive performance improvements, optimizations, and incident response processes.
Stay updated with the latest technologies and best practices in backend architecture, cloud platforms, and security.
Coordinate with Product Managers to align development with business priorities and roadmap planning.
Work alongside the Project Manager to track progress, mitigate risks, and ensure timely delivery of features.
Work with DevOps teams to streamline CI/CD pipelines and automate infrastructure deployment.

We are looking for a Senior Software Engineer to join our growing Innovative DataEngine team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history. This organization is in the center of the hurricane created by the artificial intelligence revolution.
As a Data Pipelines Engineer, You will be building pipelines on top of the Insight Engine, a one-stop shop to build fully integrated AI pipelines. You will build new and innovative AI pipelines and applications as blueprints for customers and AI practitioners to use.

We are looking for a GUI Developer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
Requirements
Work in a team of top-of-the-line software engineers, developing state-of-the-art management systems for managing mission-critical enterprise-level data platforms.
Our management systems include:
A highly scalable platform featuring complex high-availability mechanisms, and advanced APIs, interoperable with a diverse software ecosystem.
A cutting-edge AI-based cloud-operated SaaS.

at the forefront of transforming next-generation networks with our innovative Network Cloud solution. We were founded to tackle the "data explosion challenge"a key issue for service providers, content providers, public cloud, and enterprise clients worldwide. Our advanced technology reshapes network economics by leveraging high-performance bit processing on merchant silicon and commodity hardware. This not only creates new revenue opportunities but also lowers costs and supports sustainable growth, even as Internet demand soars.

Position Overview:
As a Network Functions QA Engineer, you'll specialize in testing network operations across layers L0-L3, validating router configurations through our workflow engine, and ensuring proper network resource placement and management. You'll work in complex virtual and physical network environments to validate that our technology properly configures, manages, and optimizes network functions.

Key Responsibilities:
Test network service placement logic and execution across distributed environments
Validate router configuration workflows from inventory to deployment
Verify proper Netconf integration for network device configuration
Create test scenarios that cover complete network operational flows
Test network resource discovery and management functions
Ensure proper integration between network inventory and configuration systems
Document and track network-related issues through resolution
Participate in test planning for network function releases

Required DevOps Team Leader
Description
The DevOps Team Leader position is an operational engineering role and is an integrated part of our development team. You will be responsible for improving the efficiency of our processes, software, and infrastructure, and will be assisting RnD Team with product development. If you are DevOps Team Leader that is passionate about automating and scaling everything, this job is for you.
Responsibilities:
Lead a team of 3-4 DevOps Engineers
Monitor and optimize cloud infrastructure for performance, scalability, and cost-efficiency.
Manage and Maintain CI Infrastructure (GitLab CI and Jenkins).
Manage, Maintain and Improve our Release and Development Environments.
Support critical production infrastructure deployed in Multiple Clouds (AWS, Azure, and GCP).
Develop and Support RnD toolchain and implement best practices for code deployment, testing, and maintenance.
Automate On-Premises Labs Infrastructure by adopting IaC practices.
Lead and Develop Monitoring, Telemetry, Alerting, and Logging Production services.

We are looking for a Database QA Automation Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

We are looking for a Data Engineer to join our growing team!
In this role, you will be responsible for:
Designing, building, and maintaining scalable data pipeline architectures
Developing ETL processes to integrate data from multiple sources
Creating and optimizing data models for efficient storage and retrieval
Implementing data quality controls and monitoring systems
Collaborating with data scientists and analysts to deliver data solutions
Building and maintaining data warehouses and data lakes
Performing in-depth data analysis and providing insights to stakeholders
Taking full ownership of data quality, documentation, and governance processes
Building and maintaining comprehensive reports and dashboards
Ensuring data security and regulatory compliance.

We are looking for Industrial Engineer for the Product Management & Configuration Team.

Our Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.

What you'll be doing:

Manage products Life-cycle from early development stages through mass production, until End of life:

Bill of Material Management and Configuration.

Change Control Management.

Interfaces: R&D groups, Operations, customers and sub-contractors.

We are looking for a Python Expert to join our growing team!
Requirements
Work in a team of top-of-the-line software engineers, developing state-of-the-art management systems for managing mission-critical enterprise-level data platforms.
Our management systems include:
A highly scalable platform featuring complex high-availability mechanisms, and advanced APIs, interoperable with a diverse software ecosystem.
A cutting-edge AI-based cloud-operated SaaS.
Location: Tel Aviv .

We are looking for a Technical Escalation Engineer to join our growing team!
Summary:
As a Technical Escalation Engineer, you will be responsible for monitoring and maintaining the health and performance of our fleet of installed clusters. You will work in a 24/7 network operations center-style environment, ensuring the availability, reliability, and security of services. This role involves real-time monitoring, incident detection, incident management, incident resolution, and clear written and verbal communication with other teams and stakeholders.
The Role
Monitor clusters using internal monitoring tools to detect and troubleshoot issues promptly.
Respond to alerts and incidents in a timely manner, following standard operating procedures (SOPs) and escalation processes.
Perform initial investigation and diagnosis of problems, escalating complex issues to support.
Document incidents, including their details, troubleshooting steps, and resolutions in the incident tracking system.
Collaborate with other teams, including Support, R&D, Account teams, and customers to ensure effective incident resolution and communication.
Conduct routine checks and audits to identify potential problems or vulnerabilities.
Assist with the implementation of changes and updates to the infrastructure as directed by team leads.
Assist with writing Root Cause Analysis documentation, and delivering to customers within prescribed timelines.
Participate in shift-based work schedules, including nights, weekends, and holidays, to provide 24/7 coverage.
Maintain up-to-date knowledge of our Platform technologies via prescribed hands-on training modules.
Adhere to security protocols and ensure the confidentiality, integrity, and availability of network and system data.
Provide excellent customer service to internal and external stakeholders during incident resolution and communication.

We are looking for a Technical Program Manager to join our growing team!
We are seeking a highly skilled, dynamic, and motivated Technical Program Manager to join our Customer Support Operations team. In this role, you will be a technical resource responsible for leading and managing technical programs that enhance the efficiency and effectiveness of our customer support operations. You will collaborate closely with cross-functional teams including engineering, product management, and support to drive initiatives that improve our support processes, tools, and customer experience, working directly with all levels of the organization.
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.