We are looking for a Supply & Demand Planner to join our Global Planning Team, part of our Customer Delivery organization
This team sits at the intersection ofOperations and Customer Success
ensuring that every planning action ultimately supports on-time, high-quality delivery to our customers
You will be responsible for the entire planning process, from demand forecasting through to supply execution. This is not a support-level role; it is a cross-functional, strategic position focused on balancing availability, inventory, cost, and service level.
What will you do?
Own global demand forecasting for spare parts and material, based on data, trends, and input from business units.
Translate demand into actionable supply plans using Oracle Cloud ERP
Partner with Procurement, Engineering, Warehouse, and Customer Success teams to resolve shortages, expedite supply, and implement changes (ECOs, NPIs, phase-outs).
Collaborate cross-functionally to support product transitions and customer delivery KPIs.
Monitor and improve key planning metrics: Forecast Accuracy, Inventory Turns, Plan vs. Actual, Delivery SLAs.
Analyze supply risks and continuously improve planning tools and processes.
Requirements: What should you have?
B.Sc. in Industrial Engineering, Supply Chain Management, or equivalent.
3-7 years of experience in global demand/supply planning.
Experience working with Oracle Cloud ERP (or similar ERP system).
Strong Excel and analytical skills. BI & AI experience (e.g., Power BI, Qlik) is a plus
Excellent English communication skills (verbal and written).
Strong sense of ownership and cross-team collaboration.
Ideal Background:
Exposure to Customer Success or service logistics environments
is a strong advantage.
A mindset that balances strategic process thinking with hands-on execution
Comfortable working with multidisciplinary stakeholders to deliver business outcomes.
This position is open to all candidates.