We are looking for a full-time Service Logistics Coordinator for the Israel branch at Tel Aviv and Ben Gurion Airport as well as support for the entire IL service team.
The primary purpose of this position is to provide excellent customer service to both internal and external customers. He/she will streamline communication provide logistics support and spare parts management at the various locations. The Logistics Coordinator will use all relevant computer systems and programs intended for this purpose to record the data in order to be able to produce monthly reports.
This is a great opportunity to join Smiths Detection - a leading High Tech organization whose mission is to help protect people's lives with its products.
Tasks and responsibilities
Responsible for daily data entry (Service/Maintenance reports, etc.), maintaining accurate and up-to-date records.
Verify that service reports are submitted daily (Servicemax system).
Collecting data from the reporting tool and preparing documentation for various requirements.
Management of spare parts orders, bookings and stock management in the system.
Provide reporting on used spare parts and reconcile with monthly invoicing.
SVMX implementation to get all contracts loaded and accurate data entered
Entering PM plans in SVMX
Management of the work order process for CM and PM, making corrective adjustments if necessary.
Collect and report EHS monthly data.
Provision of Logistics Suport onsite at Ben Gurion airport to receive and ship spare parts
Spare parts stock management of the Stock On Site (SOS) to meet Minimum safety stock
Package and arrange RMA parts for shipping, including all necessary documentation
Perform Quarterly stock cycle counts at Ben Gurion,Ramon and Haifa sites and investigate any discrepancies with Service Supply Chain
Procurement of locally purchased supplies, tools, materials and consumables.
Track and manage Test & Measuring Equipment calibration.
Management of the local customs broker Transworld, to track shipments and support the customs release and supply process.
Assist Service Manager as required.
Other duties as required to support the Israel service team.
Requirements: Required Skills and Experience:
A customer-oriented person with a strong self-driven personality and a hands-on approach.
The right candidate will have to show flexibility and resilience, perspective as well as a positive mindset and a good sense of humour.
The ability to multi-task effectively in very demanding and challenging situations, without losing balance and control.
Previous experience in a start-up or major process transformation situation at a globally operating company is a plus.
Experience with MS Office applications (PowerPoint, Word, Excel).
Knowledge of / willingness to learn applications such as SAP and Salesforce ServiceMax,.
Language skills: Hebrew (with excellent oral and written communication skills). English language proficiency in word and writing.
This position is open to all candidates.