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we are a global leader in network intelligence and security solutions for service providers and enterprises worldwide. Our technology enables organizations to protect their networks, enhance customer experiences, and unlock new business models. The Enterprise Business focuses on delivering cybersecurity and network visibility and control solutions to enterprises through partners and channels. Our solutions are delivered both on-premises and, increasingly, via the cloud, reflecting the evolving needs of modern enterprises. We are seeking a highly capable, senior entrepreneurial individual contributor to drive the growth and success of  Enterprise Business globally. This role is ideal for a hands-on leader who thrives on taking ownership, proactively identifying opportunities, and influencing outcomes across teams and functions without relying on formal authority. Unique opportunity to grow alongside a rapidly evolving global business, shaping its direction and impact through entrepreneurial leadership and ownership. Key Responsibilities:
* Define and execute the global enterprise strategy, setting vision, objectives, and growth targets.
* Translate market dynamics and customer needs into actionable initiatives.
* Develop multi-year plans for market penetration, product validation, and revenue growth.
* Take full ownership of business performance, including revenue, margins, and resource allocation.
* Drive forecasting, budgeting, and operational discipline.
* Make data -driven decisions to optimize profitability and accelerate growth.
* Work hands-on with Product and R&D & Sales to ensure a market-leading portfolio aligned with customer outcomes.
* Prioritize innovation in cybersecurity, visibility, and control, with a focus on cloud-oriented offerings.
* Shape and execute go-to-market strategies, including segmentation, channel strategy, and geographic expansion.
* Partner with regional sales teams to meet and exceed targets.
* Drive alignment and continuous improvement across Product, Marketing, Sales, and Customer Success.
* Foster a customer-centric culture and proactively resolve challenges.
* Influence and inspire teams and stakeholders without formal authority.
* Lead by example, demonstrating proactive ownership and accountability in all aspects of the business.
* Identify and resolve operational challenges, ensuring delivery and operational excellence.
* Champion our values and culture, acting as a role model for innovation, agility, and collaboration.
Region (Website):
Europe, Middle East & Africa

The application specialist is responsible for responding to customers needs and expectations with high quality scientific answers, to contribute to customer long term loyalty, ensuring immediate and proper scientific support to customers (incl. providing instrument training and troubleshooting, settlement of scientific problems and timely update on new methods, techniques and Product Bulletins), and documenting all calls, activities on the CRM System.
This is a field-based role located in the central and southern regions of Israel
Key Responsibilities:
Provide high-level scientific support and operator training to customers
Handle all calls received from customers that relate to CPS and troubleshoot them to provide instant solutions to reagent and software problems due to customer complaints
Escalate unsolved cases to 2nd level support CIR, and/or GCS with complete case explanation
Ensure follow-up until the issue has been resolved and the customer is satisfied
Provide scientific documentation to customers
Document all his activities in Rexis/Lightning/ NFSS
Assure support is provided within E-L RCSC to have a harmonized approach
Deliver best in class support utilizing appropriate systems and processes and providing a consistent and high level of support to customers
Continuing development of application skills to ensure resilience in the support of all CPS products
Proactively propose and implement activities aligned with customer satisfaction surveys and on-going customer and business area feedback
Ensure that all administration is completed in a timely and accurate manner and guarantee the activity reporting at the CRM (Rexis) software and appropriate escalation of product issues to management center and ensure that all administration is completed in a timely and accurate manner.

The application specialist is responsible for responding to customers needs and expectations with high quality scientific answers, to contribute to customer long term loyalty, ensuring immediate and proper scientific support to customers (incl. providing instrument training and troubleshooting, settlement of scientific problems and timely update on new methods, techniques and Product Bulletins), and documenting all calls, activities on the CRM System.
This is a field-based role.
Key Responsibilities:
Provide high-level scientific support and operator training to customers
Handle all calls received from customers that relate to CPS and troubleshoot them to provide instant solutions to reagent and software problems due to customer complaints
Escalate unsolved cases to 2nd level support CIR, and/or GCS with complete case explanation
Ensure follow-up until the issue has been resolved and the customer is satisfied
Provide scientific documentation to customers
Document all his activities in Rexis/Lightning/ NFSS
Deliver best in class support utilizing appropriate systems and processes and providing a consistent and high level of support to customers
Continuing development of application skills to ensure resilience in the support of all CPS products
Proactively propose and implement activities aligned with customer satisfaction surveys and on-going customer and business area feedback
Ensure that all administration is completed in a timely and accurate manner and guarantee the activity reporting at the CRM (Rexis) software and appropriate escalation of product issues to management center and ensure that all administration is completed in a timely and accurate manner.

At our company you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join our company, where every voice matters.
The Position
The Opportunity
In an account management role, the selected candidate will play a critical role in driving maximum value within our Core Lab accounts, taking full ownership of client retention and account development.
Upon joining our company Diagnostics, the Account Manager will adopt key stakeholder relationships with a portfolio of customers and be responsible for identifying upsell opportunities and ensuring targets and satisfaction levels are met
This is a field-based role.
In this role you will:
Utilize competitive, customer, and product knowledge to establish competitive barriers to market penetration by positioning our company Professional Diagnostic's solutions
Assist customers in achieving defined business/technical and personal goals. These responsibilities will include pre & post analysis review
Deliver tailored presentations specific to customer needs incorporating the outcome data from the various process analysis
Conduct system demonstrations & presentations where applicable; Road Shows etc
Contact new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems. This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of our company products, overcoming and managing objections, and negotiating to obtain sales
Demonstrate in-depth knowledge of product line and have a more in-depth knowledge of other products and services
Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance.

The Product IT Specialist is responsible for installing and maintaining our company Diagnostics IT Products and our company Instruments operating software and workflow at Customer sites. You will play an important role in planning, implementing, creating, organizing and monitoring the activities of workflow & IT Solutions products.
Your Responsibilities
Work with business stakeholders, IT partners and customers to design and build workflow & IT solutions for our customers
Install, maintain and troubleshooting our company IT products at Customer sites
Install, maintain, and secure Windows-based environments (physical and virtual) and physical Firewalls to ensure seamless connectivity between devices and servers
Lead comprehensive troubleshooting of complex IT ecosystems-including servers, middleware, and integrations
Partner with customers' IT and Information Security teams to define access protocols, ensure secure communication, and verify compliance with organizational cybersecurity requirements
Provides consultation on connectivity solutions, regulatory compliance, security and virus protection concerns and the implementation of our products.
Supports first implementation and subsequent implementations or modifications of the designed solutions at customer's sites
Supports relevant business opportunities for the assigned portfolio by helping to define tailored solutions based on customers' needs and objectives
Ensure activity planning/reporting on the CRM software, keeping data updated.