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We are looking for a BI Developer to join our growing BI team and be part of the companys data modeling efforts, including warehousing, ETL, maintenance, and reporting.
As a BI Developer you will...
Participate in the entire lifecycle of Business Intelligence Solution Delivery
Work directly with business stakeholders and translate business data needs into technical requirements, design, and implementation
Develop, test, and maintain ETL processes to high-quality and performance standards
Maintain and support data analytics platforms
Develop and maintain visualizations and reports for requested projects
Craft and execute queries and data modeling upon request for data
Implement best practices to ensure the quality and consistency of data extraction, modeling, and application building throughout the company
Create meaningful data visualizations to communicate data insights to the business teams.

We are seeking an experienced and passionate Research Manager to lead our Customer Success applied research team. In this pivotal role, you will lead a dedicated team of researchers focused on understanding our customers needs, experiences, and interactions with our products, and identify proactive paths to enhance customer experience.
As a Research Manager you will
Manage and mentor a team of researchers and analysts, providing guidance on research methods, project execution, and professional development
Foster a collaborative and innovative team environment that encourages creativity and knowledge sharing
Strong leadership and team management skills, with a track record of developing high-performing teams
Tap into an existing experimental research framework and facilitate its execution at scale
Develop and implement a comprehensive research strategy that aligns with the goals of the Customer Success group and the broader organization
Oversee the design, execution, and analysis of qualitative and quantitative research projects to gather insights about customer behavior, preferences, and pain points
Translate complex research findings into actionable insights and recommendations for Customer Success, Product, and additional groups within
Identify opportunities for improving customer engagement and loyalty based on research findings
Collaborate with stakeholders across Customer Success, Product Management, Marketing, and Sales to ensure research efforts are aligned with business objectives
Work closely with the developers in the Customer Success Applied Research group to align the development of internal research tools
Prepare and present research findings and recommendations to senior leadership and stakeholders in an easily digestible format
Champion the voice of the customer across the organization by effectively communicating insights from customers and advocating for their needs
Mentor and develop team members, fostering a culture of continuous learning, growth, and excellence
Stay up-to-date with industry trends, best practices, and emerging technologies related to customer experience and research methodologie.

We are seeking an accomplished and strategic Senior Director of EMEA Customer Success to lead and expand our Customer Success organization across the EMEA region.
As a Senior Director of EMEA Customer Success, you will...
Lead, staff, and strategically grow the EMEA Customer Success organization, encompassing multiple teams and locations across EMEA
Provide executive leadership and strategic direction to Customer Success Managers and Technical Success Managers, fostering a high-performance culture and ensuring operational excellence across all EMEA teams
Provide leadership through coaching, feedback, development goals, and performance management
Mentor managers and team members with regards to the customer journey and driving customer happiness and help the team adopt and establish value in the products and platform
Work with the internal teams like Account teams, Product, Solution Engineering, Training, and external customer stakeholders to formulate/maintain a Success Plan outlining how we address our immediate and future needs (with success metrics)
Refine and implement the methods, procedures, tools, and policies to ensure high-quality service is delivered to customers
Well-versed in using case management systems and CRMs (e.g., SFDC / JIRA) and strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customers investment
Maintain a deep understanding of our product and roadmap, so you can guide customers to success so you can help drive up their Adoption Score, and ensure a high level of technical knowledge is maintained within the Customer Success Team
Establish and manage communication channels within and among departments. Act as the liaison to provide customer feedback to the Senior Management Team
Work with your team to schedule, prepare, and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals, expansion, and adoption
Own and drive customer adoption and usage for the customers and help your team Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth
Understand the customers industry trends, business challenges with the platform, and current and potential use cases for our customers and develop and nurture our champions within your customers organization who advocate for the platform based on their positive experience
Engage customers senior decision makers to understand their evolving strategy and shaping Success Planning informed by these goals, and serve as the voice of the customer and provide internal feedback on how we can better serve them to maximize customer value and retention
Partner with the Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage and monitor customer user trends and health to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.).

Required Customer Success Knowledge Manager
Self-service is a top priority, sponsored directly by company Leadership. Content and Self-Service are at the core of our Customer Success strategy, both internally for our team and colleagues and externally for our customers.
As a Customer Success Knowledge Manager you will...
Transform the way content is presented to our customers by implementing innovative solutions in our Help Center
Manage and direct the creation of professional and creative content
Work with the teams researchers to measure content effectiveness, set targets, and if necessary revise content until user targets are met and engagement increases
Work with the teams developers to automate publication and validation processes
Interact with our customers to better understand how they use our content
Foster a culture of knowledge-sharing, contribution, and transparency
Build relationships and identify partners across the organization to help promote a knowledge everywhere approach.

We are seeking a Senior Product Designer to join a new initiative within a newly formed group, taking responsibility for designing the leading platform in the world for software development management. As a Lead Product Designer, youll tackle complex tasks and transform them into intuitive, accessible, and easy-to-use designs. You will work within a product squad, along with PMs, R&D teams, TWs, and Data analysts, leading end-to-end design (UX & UI) from discovery to ideation, testing, and production.
As a Senior UX/UI Product Designer, you will...
Conduct a full design cycle from collecting inspiration through ideation and testing to creating a pixel-perfect UI, and delivering it to development
Solve complex product challenges within our SaaS platform
Collaborate with Product Managers, Developers, Writers, and Data analysts
Participate in discovery efforts to generate an understanding of user needs and opportunities
Validate design ideas by building mockups and prototypes and conducting usability tests to test and iterate your designs rapidly
Identify opportunities for improvement in work processes and collaborations and actively lead efforts to promote solutions.

We are looking for a strong Full Stack Engineer to join our team focused on improving the conversion rate of leads to paying customers. We are building a product with high scalability in mind, which will require you to solve challenging problems on a daily basis. As a Full Stack Engineer, you will be expected to understand the product, work closely with team members to build new features, enhance our platform, and take ownership of your work. You should be passionate about delivering high-quality, functional user interfaces while working in a fast-paced environment. Join us to drive user journey innovation and streamline the customer acquisition processes.
As a Full Stack Engineer you will...
Join a high-impact team dedicated to improving lead conversion rates and enhancing user experiences on our platform
Take the lead on back-end architecture, leveraging Node.js and Java while introducing microservices, optimizing performance, and ensuring system reliability
Drive the development of robust, high-quality software with strong test coverage and engineering best practices
Collaborate through peer code reviews that promote knowledge sharing and continuous improvement
Own the full development lifecycle from shaping feature design to deploying and supporting production systems
Build intuitive and responsive user interfaces with Vue.js that deliver personalized and data-driven user experiences
Become the technical authority in your domain, guiding decisions and mentoring peers as the go-to expert
Work closely with other development teams, as well as marketing and sales teams, to incorporate their requirements into your solutions.

We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for our customers.
Besides a wild ride and a lot of learning, well leap your career forward!
The position is located in Netanya
As an Experienced Developer Support Engineer you will...
Troubleshoot and Investigate complex customers CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up our applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with our R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed.

We are looking for a hands-on developer to join an innovative and talented R&D team. To join us you will need to deliver high-quality code using the latest cloud frameworks and technologies.
As a Back-End Engineer you will...
Be responsible for all development aspects from design to production of a cloud-native product
Write high-quality, testable and efficient code in Java
Initiate and promote new ideas for continuous improvement of product functionality
Work closely with team members and product colleagues
Participate in the architecture and development of the DevOps core products
Design, develop, and maintain back-end services
Write high-quality, clean, efficient, and maintainable code while adhering to best practices and coding standards
Stay up-to-date with industry trends and emerging technologies related to DevOps and the software development lifecycle
Contribute to architectural discussions and design sessions to promote scalability and maintainability.

global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance.
Were looking for a skilled and driven Team Leader to manage our ATE system and integration engineers.

This role involves leading development of radar card-level testers, tools for our production line and anechoic chambers support, while working closely with radar system engineers.

Key Responsibilities:
Lead and mentor a team of ATE system and integration engineers
Develop ATE and calibration tools for radar systems
Collaborate with multidisciplinary teams
Ensure timely delivery of high-quality ATE solutions to support production needs
The position is based in Netanya, with occasional travel required to the production facility in Beit Shean.

DRS RADA, a leading defence high-tech company specializing in radar systems development, is seeking a motivated and skilled Project Management Officer (PMO) to join our R&D department. Responsibilities:
* Provide operational support for all R&D projects, assisting in the execution of work plans.
* Track annual work plans, ensuring alignment with objectives, monitoring progress against plans, managing resources, and identifying risks.
* Work extensively with the company’s project management systems to maintain project control.
* Work extensively with the factory for resources coordination and major breakdown
* Oversee project timelines and proactively manage risks to ensure project milestones are met.
* Assist development teams with procurement and logistics processes.
* Collaborate closely with R&D team leaders, project managers, system engineers, procurement teams, and production staff.
* Active involvement in the project’s life cycles(KOM, DR’s, installation, integration, validation)
*  Align/focus the project team towards the main goals
* Responsibility for coordination and managing subcontractor activities mainly time-lines, compliance, terms and financial.