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We have been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. Its a unique legacy of innovation thats fueled by great technologyand amazing people. Today, were tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing whats never been done before takes vision, innovation, and the worlds best talent. Youll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We have a global service logistics network managed by our 4PL Partner.

The RMA Service Coordinator will be a key part of the Service Operations team working with a cross-functional team including Enterprise Support Services, Service Product management, Networking Business Unit, and our logistics partners to ensure world class execution to our service level agreements with customers. The service coordinator will drive process improvements, track 4PL partner performance, maintain execution metrics and act as an escalation point to ensure on-time delivery performance for our customers worldwide.

What you'll be doing:

Lead all aspects of performance and execution of the Forward Stocking Locations logistics partners and 4PL support operations to dispatch customer orders. This position covers EMEA time zone support.

Escalation point of contact for import/export issues to resolve with our Global Trade Compliance team and EOR/IOR partners.

Hold weekly meetings with logistics/4PL partners to track operational performance.

Ensure customer service parts replacements are shipped to meet specified service level agreement (SLA).

Investigate service misses, issue corrective action, and track resolution of root causes for SLA misses with our logistics suppliers.

Ensure customer RMA returns are routed and processed accurately and in a timely manner

Work the logistics, warehousing, repair operations and 4PL partners to continuously improve processes.

Ensure inventory replenishment orders are processed on time.

Review shipment backlog and resolve gating replenishment and defective return shipments.

Regional coverage - disposition day to day challenges for FSL-Support, NCR-India, Repair sites and UPS FSL operations teams

Publish metric measuring data integrity between SAP/CRM and FSL systems

Our Company is where we transform vision into reality. It's where ideas become technologies, and cutting-edge technologies become solutions for animal care and management. We support farmers by providing Real-Time actionable information to help them manage their herds. It provides pet owners with smart devices and data that give them a better understanding of their pet's activity and health needs, enriching relationships. It helps conservationists safeguard natural environments and wildlife. Leveraging decades of Technological Research & Development experience across many markets, technologies and species, along with development environments and Quality Assurance procedures, we're always inventing new ways to look after the health and well-being of animals. Our decades of experience keep us ahead of the curve by leveraging advanced Technological Solutions from enhancing the precious bond between people and their pets, to advancing animal healthcare and wildlife preservation. As part of the role you will be responsible managing and maintaining all engineering data in PLM system. Such as BOM, PN creation, revision control & ECOs, documentation, regulatory data through the product life cycle.?Responsibilities:
* Responsibility for configuration & documentation control management
* Construction of products in the PLM & ERP system
* Creation & control of part numbers, BOMs, revisions & production processes, work procedures, flowcharts/workflows and ECOs
* Work with various interfaces and departments and functions in the company such as logistic, procurement, quality, production (inhouse & CM), import & export, engineering, information systems, sub-contractors, R&D, Marketing, project managers
* Ongoing support of the products throughout its life cycle (PLC)
* Support PLM system implementation in global sister companies.
* Work with other systems such as Assent tool (Product Environmental Regulatory), Silicon Expert (Component life cycle tool).

We are a fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are looking for an excellent Process Engineer to join our winning team! Job Description: The Production Engineer will be responsible for technical/engineering aspects of the production line performance, including design for manufacturability, production tooling, configuration management & optimization and monitoring manufacturing. The main task is to allow production of high - quality goods efficiently using GMP, Lean and other cost-effective methods. Leads engineering activity regarding Configuration management, design changes (ECO), NPI, TEST method and tooling design, monitoring and continuous improvement of manufacturing processes Leads engineering investigation and Failure Analysis activities in Operation, on component, products or process level Writing and updating Work Instructions and TEST Instructions Plan and execute process validation / jig validation Manage scrap reduction and yield improvement activity in manufacturing processes Main engineering point of contact to suppliers and vendors, considering quality of materials and manufacturing processes Supports MRB processes in Operation, assisting with issues relating to CAPAs, complaints and manufacturing support.
Direct Manager: Engineering Manager.

The Business Performance department is responsible for enhancing the business success by ensuring excellence in the performance of all business aspects including marketing, games & product design, retention, monetization, etc.
The department builds, operates, and optimizes the processes across the entire company through the top of the art analytical capabilities & product understanding.
Responsibilities:
Leverage multiple massive and complex data sets to understand our products in depth, identify areas of opportunity
Conduct in-depth analysis of player behavior , utilizing data-driven methodologies to dissect and understand player actions, preferences, and engagement patterns across diverse player segments.
Work closely with the product teams to analyze existing features and ensure a successful implementation of new features.

Continuously evaluate the effectiveness of offer segmentation techniques and identify opportunities for refinement and optimization

Consistently monitor the product KPIs to ensure its health and drive the product focus

Plan and analyze effective A/B tests in order to improve business KPIs.

Build automated dashboards and reports to facilitate company-wide awareness and understanding of key business metrics and players' experience.