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משרה בלעדית
1 ימים
דרושים במאיה השמה
Job Type: Full Time
Customer Care Manager 
A SaaS company is seeking an experienced, hands-on leader to head its Customer Care
department, including Technical Support, Retention, and Customer Success. 
If you're passionate about leading people, optimizing processes, and driving impactful projects-
while delivering an outstanding Customer Experience - this is a great opportunity to make a real
difference. 
Responsibilities 
? Lead, mentor, and develop a team of 7 Customer Care agents 
? Provide guidance and support to agents in managing escalations and complex customer
cases 
? Build, implement, and continuously improve workflows and processes 
? Own and drive KPIs including service levels, retention, and customer satisfaction 
? Analyze data and generate actionable insights to enhance Customer Experience  
? Collaborate cross-functionally with Product, Operations, and R D teams
Requirements:
? Own and drive KPIs including service levels, retention, and customer satisfaction 
? Analyze data and generate actionable insights to enhance Customer Experience  
? Collaborate cross-functionally with Product, Operations, and R D teams  
? Own and manage the companys internal external Knowledge Base, ensuring content
is accurate, up-to-date, and easily accessible 
? Personally handle churn-related conversations and complex customer cases 
Requirements 
? 3+ years of experience managing Customer Support, Retention, or Technical Support
teams  
? Strong technical orientation and ability to quickly understand systems  
? Experience working with SaaS products or technology-driven environments  
? Ability to thrive under pressure and manage urgent situations effectively 
? Proven experience handling complex retention conversations and objections
This position is open to all candidates.
 
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הגשת מועמדות
עדכון קורות החיים לפני שליחה
8624482
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06/04/2026
Location: Herzliya
Job Type: Full Time
We are looking for an exceptional and passionate Product Manager to join a team of Product Managers working together on a large, complex product.

Your impact

Own the product vision, strategy, roadmap, and backlog for the product domain, balancing customer needs, technical feasibility, and business priorities
Lead the product lifecycle end-to-end, from discovery and requirements definition through development, launch, and continuous iteration, in close collaboration with R&D and UX
Work hands-on with Data Scientists and Researchers to define AI-driven capabilities, frame problems, set success criteria, and translate research into scalable, production-grade product features
Engage directly with customers and support sales and presales activities by presenting the product, validating concepts, gathering feedback, and providing strong domain and product expertise
Representing the product domain internally and externally, collaborating with other Product Managers to ensure alignment across domains, shared product flows, and clear communication of vision, priorities, and tradeoffs.
Requirements:
5+ years of experience as a Product Manager in a B2B or B2G software environment
Strong technical background, with the ability to understand complex systems, data flows, and architectural tradeoffs
Strong technical background with the ability to understand complex systems, data flows, architectural tradeoffs, and work effectively with R&D and Data Science teams in technically complex, research-heavy domains
Solid understanding of product management methodologies, agile development, and requirement definition
Hands-on experience with AI-powered tools for product discovery, analysis, experimentation, documentation, and rapid prototyping (e.g., UX flows, mockups, concept demos) to accelerate learning and validation
Excellent communication and presentation skills in English
Knowledge or hands-on experience in IP traffic analysis, network protocols, or communication data - big advantage
Background in Cyber Intelligence, intelligence analysis, or cyber operations - big advantage
The role entails traveling abroad.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8601849
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06/04/2026
Location: Herzliya
Job Type: Full Time
As a Product Manager you will join a dynamic and fast-paced environment, reporting directly to VP Product and work closely with a team of passionate .

This role is full-time and is based in Herzliya, Israel, in a hybrid model.

Responsibilities
Gain a deep understanding of customer and market needs
Translate product strategy into product roadmap, detailed requirements and prototypes
Scope and prioritize activities based on business and customer impact
Work closely with the research, data analytics, data engineering, and data science departments to develop core detection capabilities
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Drive product launches including working with Sales, CSMs, Marketing, R&D with prioritized features and corresponding justification
Drive market and competitive analysis for their product
Support developing the core positioning and messaging of the product
Lead sales enablement activities on product positioning, messaging and new releases and developing sales tools and collateral
Create a plan and engage with potential and existing customers to gather ongoing feedback and requirements
Requirements:
Bachelor's degree in a related field
3+ years experience as a Product Manager in the cyber security domain - a must
Proven experience as a B2B Product Manager, ideally in a SaaS or enterprise environment
Experience managing complex products based on real-time and big-data processing
Hands-on experience in managing data-driven analytics products, with a strong understanding of data platforms, analytics infrastructures, and AI-driven solutions - including the ability to shape and develop data management capabilities
Solid technical background in software development for complex big data systems
Strong can do approach and problem solving skills
Great interpersonal skills
Skilled at working effectively with cross functional teams in a matrix organization
Excellent written and verbal communication skills
Good intuition for UX and design aesthetic
Experience within the Automotive and Mobility industry - an advantage
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8601822
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
01/04/2026
Location: Herzliya
Job Type: Full Time
We are looking for a Director of Credit Solutions to join our team and lead the development and execution of credit-based capabilities across our platform, with an initial focus on our Early Payment offering.
This is a unique opportunity to take ownership of a strategic domain and play a key role in expanding and scaling financial solutions within our companys ecosystem.
You will work closely with Product, Finance, Operations, and external partners to enhance and scale these offerings. This role is ideal for a senior product or program leader with strong business orientation, who is excited to drive high-impact initiatives end-to-end and deliver meaningful business outcomes.
Responsibilities
Lead the end-to-end development and scaling of our companys Early Payment offering
Define the product strategy, business model, and execution approach for credit solutions
Work cross-functionally with Product, Finance, Legal, Operations, and Partnerships to ensure successful implementation
Translate business needs into scalable product and operational solutions
Drive alignment across multiple stakeholders and ensure timely execution of complex initiatives
Partner closely with the Product team to build and manage the roadmap for credit solutions, identifying opportunities for expansion and growth
Collaborate with internal and external partners to support product rollout and ongoing operations
Own the ongoing operation and performance of credit solutions, including monitoring KPIs and driving continuous improvements
Work closely with the CFO on underwriting approaches, financial considerations, and general risk assessments related to credit solutions.
Requirements:
8+ years of experience in product management, program management, or strategic roles in fintech, payments, or financial services
Proven experience leading complex cross-functional initiatives from concept through execution and scaling
Strong business mindset, with the ability to connect product decisions to commercial outcomes
Background in fintech, payments, or B2B financial platforms - required
Demonstrated ability to drive execution across multiple stakeholders and functions
Excellent communication and stakeholder management skills
Highly organized, detail-oriented, and execution-focused
Nice to have
Experience working on credit, lending, or financial structuring products - a strong advantage
Experience working with external partners such as financial institutions or service providers
Familiarity with scaling products in a high-growth environment
Experience managing complex, high-impact projects in top-tier consulting firms - an advantage.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8599272
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
31/03/2026
Location: Herzliya
Job Type: Full Time
Join a powerhouse team at the forefront of cybersecurity innovation. We build and evolve industry-leading security products that protect millions of users worldwide, leveraging cutting-edge AI and cloud technologies to stay ahead of threats.
Our team thrives in a dynamic, energized, and collaborative environment that brings together top product management talent and work closely with engineering, research, and design from all of our company. The team is customer-focused - understand customer challenges and drive meaningful impact through building product capabilities.
If you are passionate about solving complex problems, shaping the future of cybersecurity, and working with brilliant minds in a fast-paced, mission-driven setting - this is the place for you
Responsibilities
Lead design and delivery of AI-powered features that enhance automation, decision-making, and user experience across large-scale distributed systems.
Define and own project scope and priorities, ensuring alignment with organizational objectives and long-term strategy.
Lead design and delivery of scalable, high-performance distributed systems, driving technical excellence and innovation.
Partner across teams and disciplines to achieve shared goals, influence decisions, and remove blockers.
Requirements:
Computer science degree or equivalent
5+ years of practical experience in Product management OR Software development / technical program managementpractical experience
2+ years working on large‑scale, cross‑team initiatives requiring collaboration across engineering, design, and partner teams
Other:
Demonstrated experience leading cross-functional teams and influencing without authority.
Experience building or supporting cloud‑based, distributed services
Strong data‑driven decision making for prioritization and outcomes (customer impact, adoption, risk reduction)
Demonstrated experience working on security products, platforms, or problem spaces, Pre/Post breach
Strong understanding of distributed systems and cloud technologies.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8598725
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