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The application specialist is responsible for responding to customers needs and expectations with high quality scientific answers, to contribute to customer long term loyalty, ensuring immediate and proper scientific support to customers (incl. providing instrument training and troubleshooting, settlement of scientific problems and timely update on new methods, techniques and Product Bulletins), and documenting all calls, activities on the CRM System.
This is a field-based role located in the central and southern regions of Israel
Key Responsibilities:
Provide high-level scientific support and operator training to customers
Handle all calls received from customers that relate to CPS and troubleshoot them to provide instant solutions to reagent and software problems due to customer complaints
Escalate unsolved cases to 2nd level support CIR, and/or GCS with complete case explanation
Ensure follow-up until the issue has been resolved and the customer is satisfied
Provide scientific documentation to customers
Document all his activities in Rexis/Lightning/ NFSS
Assure support is provided within E-L RCSC to have a harmonized approach
Deliver best in class support utilizing appropriate systems and processes and providing a consistent and high level of support to customers
Continuing development of application skills to ensure resilience in the support of all CPS products
Proactively propose and implement activities aligned with customer satisfaction surveys and on-going customer and business area feedback
Ensure that all administration is completed in a timely and accurate manner and guarantee the activity reporting at the CRM (Rexis) software and appropriate escalation of product issues to management center and ensure that all administration is completed in a timely and accurate manner.

The application specialist is responsible for responding to customers needs and expectations with high quality scientific answers, to contribute to customer long term loyalty, ensuring immediate and proper scientific support to customers (incl. providing instrument training and troubleshooting, settlement of scientific problems and timely update on new methods, techniques and Product Bulletins), and documenting all calls, activities on the CRM System.
This is a field-based role.
Key Responsibilities:
Provide high-level scientific support and operator training to customers
Handle all calls received from customers that relate to CPS and troubleshoot them to provide instant solutions to reagent and software problems due to customer complaints
Escalate unsolved cases to 2nd level support CIR, and/or GCS with complete case explanation
Ensure follow-up until the issue has been resolved and the customer is satisfied
Provide scientific documentation to customers
Document all his activities in Rexis/Lightning/ NFSS
Deliver best in class support utilizing appropriate systems and processes and providing a consistent and high level of support to customers
Continuing development of application skills to ensure resilience in the support of all CPS products
Proactively propose and implement activities aligned with customer satisfaction surveys and on-going customer and business area feedback
Ensure that all administration is completed in a timely and accurate manner and guarantee the activity reporting at the CRM (Rexis) software and appropriate escalation of product issues to management center and ensure that all administration is completed in a timely and accurate manner.

At our company you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join our company, where every voice matters.
The Position
The Opportunity
In an account management role, the selected candidate will play a critical role in driving maximum value within our Core Lab accounts, taking full ownership of client retention and account development.
Upon joining our company Diagnostics, the Account Manager will adopt key stakeholder relationships with a portfolio of customers and be responsible for identifying upsell opportunities and ensuring targets and satisfaction levels are met
This is a field-based role.
In this role you will:
Utilize competitive, customer, and product knowledge to establish competitive barriers to market penetration by positioning our company Professional Diagnostic's solutions
Assist customers in achieving defined business/technical and personal goals. These responsibilities will include pre & post analysis review
Deliver tailored presentations specific to customer needs incorporating the outcome data from the various process analysis
Conduct system demonstrations & presentations where applicable; Road Shows etc
Contact new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems. This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of our company products, overcoming and managing objections, and negotiating to obtain sales
Demonstrate in-depth knowledge of product line and have a more in-depth knowledge of other products and services
Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance.

The Product IT Specialist is responsible for installing and maintaining our company Diagnostics IT Products and our company Instruments operating software and workflow at Customer sites. You will play an important role in planning, implementing, creating, organizing and monitoring the activities of workflow & IT Solutions products.
Your Responsibilities
Work with business stakeholders, IT partners and customers to design and build workflow & IT solutions for our customers
Install, maintain and troubleshooting our company IT products at Customer sites
Install, maintain, and secure Windows-based environments (physical and virtual) and physical Firewalls to ensure seamless connectivity between devices and servers
Lead comprehensive troubleshooting of complex IT ecosystems-including servers, middleware, and integrations
Partner with customers' IT and Information Security teams to define access protocols, ensure secure communication, and verify compliance with organizational cybersecurity requirements
Provides consultation on connectivity solutions, regulatory compliance, security and virus protection concerns and the implementation of our products.
Supports first implementation and subsequent implementations or modifications of the designed solutions at customer's sites
Supports relevant business opportunities for the assigned portfolio by helping to define tailored solutions based on customers' needs and objectives
Ensure activity planning/reporting on the CRM software, keeping data updated.

In this role you will play a key role in ensuring accurate and timely financial reporting, maintaining compliance with accounting standards , and supporting internal and external audit processes. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments.
Responsibilities (English)
Prepare monthly, quarterly, and annual financial statements and reporting.
Assist with the monthly close process, including journal entries, account reconciliations, and variance analysis.
Support regulatory and management reporting requirements.
Ensure compliance with relevant accounting standards and internal controls.
Collaborate with auditors by providing required documentation and resolving audit queries.
Perform ad hoc analysis and reporting as needed for internal stakeholders.
Assist in the development and implementation of process improvements and automation initiatives.
Maintain and update accounting policies and procedures documentation.
Monitor accounting developments and assess their impact on financial reporting.
Month end close reconciliation sub to main ledger
Supporting team leader's activities and day to day project.

we are looking for an experienced performance marketing campaign lead to join their growing ecommerce team, with the goal of improving results, increasing revenue and helping to grow the fastest growing business within the company. This is truly an amazing and unique opportunity to join a dream team that shapes and executes the companys global ecommerce vision. You will be responsible for day to day management of search and social channels as well as additional media platforms, while maintaining ongoing relationships with partners overseas.
Responsibilities (English)
Working with key stakeholders to define business goals.
Monitoring and evaluating campaigns in multiple platforms.
Understanding the customer funnel, analyzing it and optimizing campaigns to perform best accordingly.
Stay ahead of the industry in terms of new tools, technologies and best practices.
Setup, implement & track large scale PPC campaigns across multiple countries.
Manage and optimize campaigns on an ongoing basis.
Analyze performance data.
Bring innovative ideas and discover new opportunities.
Manage high budgets in highly competitive markets.
Implementing innovative management techniques to maximize campaign performance
Run on-going A/B Testing on different activity parameters.

The role involves close collaboration with Procurement, Operations, and Supply Chain teams and plays a key role in financial risk analysis and management decision support.
Responsibilities (English)
Prepare weekly, monthly, and annual cash flow forecasts
Analyze, monitor, and report on foreign exchange exposures (primarily import/export activities) and commodity exposures
Support the execution of hedging transactions and monitor their impact on P&L and cash flow
Monitor and control cash balances, bank credit facilities, guarantees, and loans
Maintain ongoing relationships with banks and financial institutions
Prepare treasury reports, financial analyses, and management presentations
Collaborate with Procurement, Manufacturing, and Supply Chain teams to assess and mitigate financial risks
Support monthly and quarterly closing processes, including revaluations and reconciliations
Implement and monitor treasury and financial risk management policies
Drive process improvements, automation initiatives, and enhancement of treasury control tools.

We are looking for a dedicated and service-oriented HR Operations Admin to join our HR Operations team. In this pivotal role, you will be the "First Line" of support (Tier 1) for our HR Business Partners and managers across Israel, ensuring the smooth execution of the employee lifecycle.
This is a unique opportunity for a professional who loves both people and systems. You will be the bridge between complex HR technologies and the day-to-day human needs of the organization, providing patient, high-quality service while maintaining impeccable data standards.
Responsibilities (English)
Primary HR Support: Act as the main point of contact for HRBPs and managers, providing patient and professional guidance on HR processes and system usage.
Data & Process Integrity: Manage and audit employee data across global systems, ensuring 100% accuracy and process completion from onboarding to offboarding.
HR Tech Enablement: Troubleshoot and resolve system-related queries, "translating" technical complexities into clear, actionable instructions for non-technical users.
Contingent Workforce Management: Oversee the administrative lifecycle of contractors, including data management and vendor invoice reconciliation.
Cross-Functional Collaboration: Work closely with Payroll, IT, and Finance to ensure seamless workflows and resolve cross-departmental bottlenecks.
Operational Efficiency: Proactively identify opportunities to simplify and improve existing HR administrative processes.