לוח משרות דרושים הייטק מחשבים ורשתות ביקנעם עילית

We're looking for a tech-savvy, curious, and motivated Junior system Reliability Engineer to join our support team. If you're passionate about Linux, eager to learn cloud and infrastructure technologies, and love digging into technical issues - this is your chance to grow with us. Youll work closely with senior engineers and customers to troubleshoot, upgrade, and improve our product experience. You will be a great fit for this role if you are at the beginning of your career, have relevant foundational experience, and are eager to learn and grow. This is an excellent opportunity to join a vibrant, fast-paced support team working with customers around the globe to deliver our advanced cloud solutions. The role includes on call duty and offers hands-on exposure to an exciting and evolving domain, alongside a highly professional team committed to delivering a superior Customer Experience, with great energy and a collaborative spirit.
Responsibilities:
* Assist in troubleshooting and resolving technical issues
* Perform basic system maintenance and software upgrades
* Analyze logs and system behavior under guidance
* Collaborate with experienced engineers and escalate complex cases
* Contribute to documentation and internal knowledge sharing
* Continuously build knowledge in cloud, Storage, and automation technologies

We are a growing startup developing an AI-powered system that helps lifeguards detect emergencies in real time, revolutionizing water safety worldwide. We are seeking a Technical Support Expert (Tier 2) to join our dynamic team.
Responsibilities:
Manage customer inquiries with professionalism, ensuring adherence to SLAs and maintaining high customer satisfaction.
Take full ownership of complex cases, collaborating effectively with internal teams such as R&D, Product, and Operations for timely resolution.
Diagnose and troubleshoot technical issues, perform root cause analysis (RCA), and deliver effective solutions in a Linux-based environment.
Communicate clearly and empathetically with customers through the ticketing system, online meetings, and email.
Document resolutions and best practices, contributing to the continuous improvement of the internal knowledge base.

A growing start-up company is looking for an experienced IT Expert to oversee and support their Linux-based infrastructure across global sites. Reporting to the VP Operations, you will lead IT operations, manage networks, and drive technical initiatives that enable company growth. This is a hands-on role requiring strong system administration, project leadership, and vendor management skills.
The company is located in Yokneam Ilit, working in a hybrid model.
Key Responsibilities
Manage and maintain Linux systems in distributed environments
Oversee global network infrastructure, ensuring performance and security
Act as primary system administrator: configuration, monitoring, troubleshooting, optimization
Lead IT projects: upgrades, deployments, integrations, and solution design
Select and implement tools and technologies
Manage vendors and service providers
Collaborate with internal teams and support global users remotely
Maintain documentation and best practices
Identify and drive continuous system improvements.