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Were looking for an IT Compliance Associate to join our Technology team and help ensure our systems, vendors, and internal processes meet legal, regulatory, and security standards. In this role, youll support the design and implementation of an effective IT compliance framework, manage access controls, assess risk, and guide teams in upholding compliance across the organization.
Youll also help shape policies, identify gaps, and drive remediation efforts with cross-functional stakeholders. This is a collaborative, detail-oriented position with room for growth in the cybersecurity and compliance domain .
What Youll Actually Be Doing
Native-level fluency in both English and Hebrew (written and verbal)Must
Develop and maintain an effective IT compliance program
Conduct risk assessments on internal processes and systems
Lead access recertification and vendor risk assessment processes
Draft, manage, and update internal compliance policies and documentation
Review vendor documentation for regulatory and security alignment
Analyze data, identify compliance gaps, and implement remedial actions
Prepare reports, dashboards, and compliance summaries for internal stakeholders
Organize and contribute to quarterly Cyber Steering Presentations

We're looking for a Problem-Solving Enthusiast who thrives on finding solutions to complex technical challenges and approaches each issue with curiosity and determination. As a Process-Driven Organizer, you naturally create structure, documentation, and best practices that help maintain system integrity.
Your identity as a Customer-Focused Team Player means you understand that behind every ticket is a person needing assistance, and you're committed to delivering exceptional service while supporting broader team goals. These qualities make you an ideal candidate who can both manage the technical aspects of ServiceNow administration while maintaining the human connection that drives successful IT service management.
What Youll Actually Be Doing:
Administer and support core ServiceNow modules: Incident, Problem, Change, Request, CMDB, Knowledge, and others as implemented.
Configure and maintain forms, fields, views, workflows, UI policies, business rules, client scripts, catalog items, and reports.
Manage user access, roles, and group assignments across the platform.
Monitor platform health and performance; troubleshoot issues and ensure timely resolution.
Perform regular platform upgrades and patching activities, ensuring minimal disruption.
Assist with data imports, including Transform Maps, Data Sources, and Load scripts.
Collaborate with developers, stakeholders, and process owners to translate business requirements into effective ServiceNow solutions.
Maintain platform security and compliance in alignment with company policies.
Support integrations with other enterprise tools (e.g., Active Directory, SCCM, Jira, Azure).
Document changes, configurations, procedures, and best practices.
Participate in incident response and change management processes related to ServiceNow updates.

Were looking for a Senior Microsoft Dynamics 365 Configurator / Developer to take the lead in building seamless, scalable internal systems that power our operations. This role is critical to deliver world-class experiences for both our teams and end users by configuring and integrating Microsoft Dynamics 365 CRM and the full Power Platform suite. Youll have significant autonomy, working across Power Pages, Power Automate, Teams, and SharePoint to design and implement best-in-class solutions. Your work will directly support regulatory compliance, partner success, and internal workflows, reducing tech debt and improving user experience.
As part of a remote-friendly team working mostly NY hours, youll collaborate with peers across time zones while growing your technical leadership.

Were looking for a Support Lead Manager who thinks bigger than tickets. Youll own our customer support engine, transforming short-term fixes into long-term solutions. Youll lead a global team of Support Engineers, tackle escalations with precision, and partner with Product, Engineering, and Operations to build systems that scale.
What Youll Actually Be Doing:
Lead & mentor a global team of Support Engineers (US and Israel), ensuring high-quality, consistent service
Take ownership of escalated issues, drive timely resolution, and implement long-term solutions
Spot recurring support patterns and partner with Product/Engineering to eliminate them
Create internal tools, maintain a comprehensive knowledge base, and develop reliable playbooks
Ensure clear documentation and standardized playbooks for consistent support practices
Monitor support metrics and implement strategies to meet SLAs and customer satisfaction goals
Oversee 24/7 support coverage and maintain readiness during high-priority incidents
Work with contact-center partners to elevate service levels
Lead or contribute to training, onboarding, and continuous development of team members

We're hiring a Global Customer Support/Experience (SaaS B2B) Lead who stands out from the crowd, bringing extensive experience in customer support management. As a key player in our customer-facing unit, you'll take charge of a team of experience / support agents, delivering an innovative solution designed to outsmart fraud using cutting-edge technology. Our mission is to provide our clients with the strongest defense against chargebacks, driving up their revenue and profit margins. Join us as we embark on this exciting journey to redefine the battle against fraud.

Your Arena:

Manage and lead an offshore team of customer experience/support agents, promoting a culture of excellence to ensure the continuous delivery of top-tier customer service around the clock.
Drive the development and implementation of support protocols, policies, and procedures to enhance both operational efficiency and effectiveness aiming to empower our end-users.
Create and continuously monitor and analyze key performance metrics and indicators to ensure both commercial and strategic targets are consistently met or surpassed.
Conduct regular performance evaluations of team members and provide constructive feedback and coaching to team members ensuring continuous quality improvement.
Review and monitor requests to create and promote data-based self-service plans aiming to reduce the number of cases and improve overall efficiency and unit economics.
Build and maintain an ever-growing knowledge base, documenting best practices, frequently asked questions, product videos, and resolution strategies to empower the support team, improve efficiency, and cater to the companys growth.
Onboard and mentor new employees, enrich team training and knowledge Guide and enable personal development for team members to maintain a highly motivated and engaged team that delivers at high standards.
Proactively provide hands-on assistance and guidance to team members, offering support in handling escalated customer inquiries or resolving issues promptly and effectively.
Closely collaborate with other departments, such as Customer Success, Operations, and Sales, to both address customer needs and contribute to overall product and offering evolution.