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We are seeking a highly skilled and experienced Senior Ops Tech Specialist to join our team. The ideal candidate will be an expert in working with NICE CXone Omni-channel solutions. This role involves gathering business requirements, designing relevant solutions, and implementing them effectively.
What youll do:
Collaborate with stakeholders to understand and gather business requirements.
Design and develop solutions using NICE CXone Omni-channel platform.
Implement and configure CXone solutions to meet business needs.
Interact with the NICE assigned Technical Account Manager (TAM) to ensure alignment and support.
Provide expert guidance and support throughout the project lifecycle.
Ensure seamless integration of CXone solutions with existing systems.
Working with internal CRM ticketing systems.
Conduct training sessions and provide documentation.
Pass knowledge and best practices to the rest of the Ops Tech team.

We are seeking a highly skilled, and passionate Senior Marketing Technology Manager to join the global Marketing Technology & Operations team. The ideal candidate will be responsible for implementing technical solutions and deploying automation processes, overseeing the creation of HTML email templates leading on the configuration of key customer engagement channels (push, in-apps, WhatsApp, Content Cards), and effectively coordinating with internal stakeholders to ensure successful execution of life cycle marketing and product growth campaigns. Were looking for someone who has deep experience with Braze, marketing automation as well as the broader marketing tech stack and related marketing KPIs.
The Senior Marketing Technology Manager will play a critical role in optimizing our marketing efforts and driving business growth.
What youll do
Manage end-to-end workflow processes for marketing campaigns, from conceptualization to execution, ensuring timely delivery and adherence to deadlines.
Establish and maintain scalable marketing operations processes that ensure best practices in campaign and lead management.
Design and maintain a robust Braze set-up across workspaces, apps, tags, and environments.
Define and govern naming conventions, taxonomy, and best practices.
Partner with Data & Engineering to ensure clean, reliable event and attribute schemas.
Oversee integrations (CDP, product, web, mobile, APIs, webhooks) to unlock real-time, multi-channel engagement.
Implement A/B and multivariate tests to improve activation, conversion, retention, and reactivation programs.
Build reporting frameworks that connect Braze performance to commercial outcomes.
Create and maintain documentation, playbooks, QA processes, and guardrails.
Train and support Life Cycle Marketing, Regional Marketing and Product Teams to self-serve safely and effectively.
Champion new Braze capabilities (AI, Connected Content, Currents, segmentation, Liquid, etc.).
Ensure the stack and strategy can scale across markets, products, and teams.
Understand the customer journey, lead flows and routing through our systems and oversee the buildout, enrichment, and assignment of leads.
Monitor and analyze campaign performance metrics, providing insights and recommendations for further testing and optimization.
Maintain a deep understanding of industry best practices and emerging trends in marketing, workflow management, and marketing automation.

We are seeking a highly impactful individual who excels in individual contributions but also significantly elevates the team's overall performance. An Engineer with a can-do attitude who has what it takes to ship state of the art applications using cutting-edge technologies.
As an iOS Engineer, youll be joining a diverse team of professionals with some of the brightest, sharpest, and analytical minds.
You will have a huge impact on our products, taking full ownership of features E2E, and having a great influence inside the team, on both the rider and driver apps.
What you can expect from us:
You'll work with the latest technologies, including TCA, Swift UI, Swift Concurrency, and more
Work with a product team that maintains high UX/UI standards and a robust design system, making it easy to build elegant, consistent, and user-friendly features
Our apps heavily utilize RxSwift, and our team is at the forefront of RxSwift and Functional Reactive Programming (FRP)
We maintain very high standards of quality and stability, with our crash-free session rate typically at an impressive 99.98%
We automate a lot of tedious tasks like signing, releasing, localizing, and testing, freeing you to focus on developing awesome features
We foster a culture where self-initiative is encouraged, and developers are empowered to push their own ideas, not just work on planned tasks

We are looking for a Staff DevOps Engineer.
As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence.
You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.
You will be responsible for:
Keeping production stable and working, having a dedicated team as a first line of support
Improvement of existing CI/CD processes based on the feedback from product and infra teams
Improving the organization's FinOps posture

As the Instructional Design Team Lead, you will lead a team of instructional designers responsible for creating impactful learning experiences that support the development and performance of our companys Customer Journey teams worldwide. This includes fostering innovation throughout our development process and applying solid instructional design methodologies to ensure high-quality, engaging, and measurable learning that drive performance and business results in our global sites.
Youll drive excellence in design standards, oversee project delivery, and ensure learning solutions are impactful, scalable, and aligned with our contact centers business goals. This role combines hands-on instructional design expertise with leadership, mentoring, and strategic collaboration with global stakeholders.
What youll do
Directly manage, mentor, and develop a team of instructional designers, fostering collaboration, creativity, and professional growth.
Manage the teams workload, project timelines, and communication to ensure on-time, high-quality delivery.
Oversee end-to-end learning development processes done by instructional designers and global trainers, ensuring all solutions meet quality standards and business needs.
Define and maintain design methodologies, templates, and best practices across global learning projects.
Partner with business stakeholders from multiple teams to prioritize projects and align deliverables with operational priorities.
Review and approve design concepts, storyboards, and final assets to ensure clarity, engagement, and consistency.
Utilize data and feedback to evaluate learning effectiveness and continuously improve learning solutions.
Promote innovation in learning development, leveraging a range of tools including AI and other emerging technologies.

we are seeking an Outbound Lead to build and lead the companys outbound motion across global markets. This role will be responsible for designing and executing strategies that generate pre-qualified enterprise leads, engaging target accounts, and creating a repeatable outbound model to fuel the sales pipeline.
The ideal candidate has experience in account-based marketing (ABM), outbound campaigns, and B2B demand generation, with strong skills in collaboration across Sales, Marketing, and Product teams.
What youll do
Strategy & Planning
Design and implement the global outbound motion, ensuring it complements inbound and performance channels.
Define Ideal Customer Profile (ICP) and segment target lists by region (excluding China).
Develop frameworks for scoring accounts (intent, size, industry, designation, readiness to buy).
Establish quarterly outbound playbooks including touchpoints, content, and engagement tactics.
Execution & Campaign Management
Work with agencies or tools (Apollo, Cognism, 6sense, etc.) to build and enrich target account lists.
Launch and manage outbound campaigns across email, LinkedIn, Meta, and co-hosted events.
Coordinate with SDR teams to ensure messaging consistency and sequencing.
Oversee content creation (whitepapers, case studies, thought leadership) tailored to outbound needs.
Collaboration

Partner with Sales leadership to align outbound programs with pipeline targets.
Work closely with SDRs to provide qualified leads and refine qualification criteria.
Collaborate with Performance, to create nurture campaign on the audience first approach.
Manage external agencies where required, ensuring accountability on deliverables and ROI.
Analytics & Reporting
Track and report outbound funnel metrics: engagement, leads generated, meetings booked, and SQLs created.
Partner with Data/Analytics to measure ROI and inform pipeline forecasting.
Monitor SDR productivity and ensure incentive alignment with BD teams.
Provide quarterly outbound performance reviews, with insights on channel efficiency and pipeline impact.
Continuously refine the outbound motion based on performance data and feedback loops.

We are seeking a passionate, driven, and experienced B2B Retention Specialist to join our Retention and Reactivation Team.
In this role, you will play a key part in strengthening relationships with our business clients, supporting their needs, and driving long-term engagement.
The position is a replacement for maternity leave.
Key Responsibilities:
Proactively contact customers who have stopped using our business services and rebuild relationships to encourage renewed activity.
Provide clear, effective support to customers using our business portal and mobile application.
Troubleshoot and resolve online or technical issues to ensure a seamless user experience.
Increase the number of active business clients by promoting product adoption and consistent usage.
Reduce client churn through strategic outreach and excellent customer care.
Achieve monthly performance goals, including daily call quotas and overall retention KPIs.
Deliver accurate daily statistics and performance insights to your manager

Were building a new team focused on redefining the future of code analysis infrastructure, combining advanced GenAI techniques with deep static code analysis. We're looking for a highly motivated Algorithms Software Engineer to join us on this mission.

In this role, youll:

Research and develop next-gen code analysis and remediation algorithms.
Work hands-on with GenAI models and integrate them into detection workflows.
Tackle complex software analysis problems (e.g., call graphs, control/data/taint flow analysis).
Collaborate closely with Product Managers, Algorithm software engineers and application software engineers to prototype, validate, and productize your innovations.

What You'll Do:
Design and implement machine learning and algorithmic solutions for code analysis.
Build GenAI-powered developer tools for static and semantic code analysis.
Enhance our existing detection infrastructure with intelligent, context-aware insights.
Translate cutting-edge research into practical, scalable product features.

We are looking for a Supply Retention Representative.
The retention representative will be responsible for responding to driver retention calls: Identify and resolves drivers complaints through empathy and creative techniques, in order to motivate drivers to continue using services, while providing quality customer experience.
Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.
Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
Initiate calls to clients with past due fees in order to collect payment.
Resolve drivers complaints / concerns through active listening, empathy and professionalism.
Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers needs.
Increase drivers engagement and use.
Identify and report systematic problems that could have negative impact on clients experience.
Lead processes and projects in order to generate solutions to reduce client dissatisfaction.

Were looking for a Full Stack Team Leader who is a tech enthusiast with a drive for excellence and an out-of-the-box mindset to deliver business solutions in a complex payment environment.
What Youll Do
Lead an autonomous team of software engineers working closely with Product Management to achieve business goals.
Collaborate with Product, Design/UX, DevOps, and other R&D teams.
Provide technical authority through hands-on leadership and mentorship.
Drive the overall design, development, architecture, code quality, and deployment of your teams solutions.
Focus on developing and growing your team members.
Ensure engineering best practices (code reviews, testing coverage, agile methodologies).

What youll do:
Own the technical direction of the Account Security group, driving architecture, engineering standards, and long-term technical strategy across multiple teams.
Be accountable for system design, architecture, code quality, reliability, scalability, and production readiness of mission-critical security services (authentication, MFA, real-time risk, bot protection, and abuse prevention).
Define and enforce engineering best practices and coding standards, ensuring high-quality, secure, and maintainable code across the group.
Design and evolve secure, scalable, and highly available backend systems that operate under real-time, high-throughput, and high-risk environments.
Partner closely with Product, Risk, Data, DevOps, and other R&D teams to align technical solutions with business and security needs.
Lead technical decision-making and navigate complex trade-offs between security, performance, scalability, and time to market.
Represent the group in architectural forums and design reviews, sign off on critical designs, and influence company-wide security architecture.
Proactively identify technical gaps, scalability risks, and security weaknesses, and drive cross-group initiatives to address them.
Continuously raise the engineering bar through design reviews, code reviews, testing strategies, observability, and operational excellence.
Mentor senior engineers and emerging technical leaders, shaping technical thinking and ownership across the group.
Play a key role in hiring, technical interviews, onboarding, and defining what great looks like for engineers in the group.

We're looking for a Senior Business Analyst to lead the data domain within our Working Capital Business unit - a high-impact, fast-moving team that operates like a startup within a global company.
This is a unique opportunity for a hands-on, strategic thinker to take full ownership of our data domain: from defining and executing our data strategy, to building advanced risk models and scalable infrastructure - while leading the data domain in a matrixed structure that includes a business analyst and a data engineer.
The ideal candidate brings a strong analytical mindset, experience in data modeling, and a proven ability to turn complex datasets into actionable insights that shape business strategy. They also possess the skills to design and build scalable data infrastructure, along with strong teamwork and leadership capabilities in a cross-functional environment.
What youll do:
Own and lead the data domain within the Working Capital unit, including analytics, modeling, and infrastructure.
Design, develop, and maintain our risk scoring model - a core component of the product used to assess credit risk.
Develop, refine, and maintain dashboards, reports, and visualizations to monitor key KPIs.
Conduct in-depth analysis to uncover trends and deliver strategic, actionable insights for all business domains (Risk, Growth, and Ops).
Guide and mentor analysts, fostering a high standard of analytical thinking and execution.
Partner with cross-functional teams (RevOps, Marketing, finance, operations, etc.) to enhance the data infrastructure supporting the Working Capital business.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.
What youll do:
Drive the delivery of team goals, contributing to the definition of objectives and technical strategies across multiple teams within your group or with partner teams.
Take ownership of the overall design, architecture, development, quality, and production environment deployment of systems that have a lasting impact across the group.
Design and implement robust, scalable backend solutions that address both technical and business challenges.
Collaborate effectively as a leader within your group, working with cross-functional teams such as Product, Design/UX, DevOps, and other R&D teams to drive synergies and alignment.
Navigate trade-offs in solving novel problems, considering both technical and business implications.
Represent your team in design reviews, sign off on critical designs, and contribute to group-wide architectural decisions.
Proactively seek opportunities to address group-level challenges, setting a path for scalable and innovative solutions that can be transformed into new projects.
Share ownership in validating group quality and delivery standards, contributing to mentorship and professional growth of the groups engineers.
Actively participate in mentoring and onboarding engineers, as well as contributing to the hiring process.

Were searching for an outstanding Reconciliation Team Leader who thrives in a collaborative environment, demonstrates excellent leadership and communication skills, and brings a proactive, analytical mindset to problem-solving.
What youll do: 
Lead and inspire a team of analysts and accountants, ensuring effective task allocation, professional guidance, and high team engagement
Collaborate with operational teams and Identify system potential risks associated with Operational activitie.
Define, monitor, and achieve KPIs while fostering continuous professional growth and development within the team
Thrive in a fast-paced environment, managing multiple priorities under pressure without compromising quality
Collaborate cross-functionally with diverse teams across the organization, leveraging creativity and out-of-the-box thinking to drive innovative solutions
Managing the increasing complexity of reconciliation in an environment of rapid technological advancement and regulatory change.

We are seeking an accomplished Senior Product Analyst to be a strategic analytics partner to product teams throughout the entire product lifecycle. In this role, you will spearhead data-driven discovery, experimentation, optimization, and go-to-market enablement for new products and features. As the analytics expert, you will provide strategic guidance across departments, leveraging your extensive business analysis background. The Senior Product Analyst will be instrumental in decoding product performance and user behavior, identifying opportunities, and driving continuous improvement. If you have a strong product analytics foundation along with excellent storytelling abilities to influence product decisions, this could be an ideal next career step.
Location: Tel Aviv, Israel
What youll do: 
Act as the embedded analytics partner for product managers from ideation through discovery, research, planning, execution, and launch.
Conduct deep-dive analyses to uncover customer needs, validate hypotheses, estimate business impact, and monitor KPIs during all product lifecycle stages.
Design and execute experiments and A/B tests to validate new features.
Analyze results, synthesize insights, and deliver product optimization recommendations.
Build robust, self-serve dashboards, reports, and alerting to track core metrics and enable self-serve data-driven product decisions.
Proactively analyze customer data, usage patterns, and market trends to surface opportunities and potential friction areas.
Partner with data engineering to influence the data platform roadmap based on evolving data needs.
Embrace process improvements and automation by championing new analytics capabilities.
Mentor other Product Analysts.