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DealHub is the leading Revenue Platform helping fast-growing SaaS companies streamline and connect their quote-to-revenue processes. With top-tier enterprise customers and a mission-critical solution, we’re continuing to scale globally and we’re now seeking a VP of Account Management to drive our strategic customer partnerships, long-term value, and global expansion. This is a senior, high-impact leadership role responsible for shaping the vision, strategy, and execution of Account Management at DealHub. You will own the overall health, retention, and growth of our enterprise customer base while building and scaling a world-class Account Management organization. As the first VP in this function, you’ll play a pivotal role in defining long-term strategy, building scalable processes, and influencing company-wide initiatives that drive customer value and revenue growth.
What You’ll Do Own the Global Account Management Strategy
* Develop and execute a comprehensive strategy to maximize customer lifetime value, retention, and expansion across enterprise accounts.
* Establish the operational framework, methodologies, and metrics for a scalable AM organization. Drive Enterprise Growth & Retention
* Identify, prioritize, and execute on expansion opportunities (upsell, cross-sell) in alignment with revenue goals.
* Ensure high retention rates and predictable renewals through proactive engagement. Lead Executive-Level Relationships
* Serve as the executive sponsor for strategic customers, building strong relationships with CROs, CFOs, RevOps, IT leadership, and C-suite stakeholders.
* Position DealHub as a long-term strategic partner driving measurable business outcomes. Build & Scale a High-Performing Team
* Recruit, mentor, and lead a global Account Management team as we expand into new regions.
* Create a culture of excellence, accountability, and customer advocacy. Align Cross-Functionally for Customer Success
* Partner closely with Product, Sales, Customer Success, Marketing, and Operations to ensure a unified and impactful customer experience.
* Provide strategic insights to influence product roadmap and GTM strategy based on customer and market feedback. Lead Executive Business Reviews & Strategic Planning
* Oversee customer QBRs, strategic roadmaps, and value realization plans at the executive level.
* Ensure DealHub's platform is tied to business outcomes and long-term transformation initiatives.

XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems. We are seeking a highly skilled and motivated Backend Enginee r with a Generative AI orientation to join our Infra team. We are building a new AI Platform from scratch to standardize AI development methods, ensure excellence and efficiency, and deliver robust, scalable, and compliant AI capabilities across our product line. This platform will handle cross-team concerns, such as prompt management, model access, data filtering, logging, and monitoring, centrally, so individual teams can focus on their own business-specific logic. As a Backend Engineer with a Generative AI orientation, you will be instrumental in designing, developing, and implementing the core services of this foundational AI Platform. You will build components that enable our development teams to quickly innovate with AI while adhering to high standards for quality, cost-effectiveness, and compliance. Responsibilities:
* Develop and maintain a centralized microservice that handles all AI model interactions.
* Build shared services and libraries to maximize development speed and cost-efficiency for AI based features/systems across the company
* Setting the tone in the fields of automatic testing strategies and CI/CD for AI components, prompt management, and more.
* Define and enforce best practices for model governance, security, and compliance.