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לפני 24 דקות
Location: Tel Aviv-Yafo
Job Type: Full Time
at the company, what you do matters. every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and ai-driven threats, securing their ai transformation.
our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and ai systems, stopping attacks before they happen.
this is where innovation meets real-world impact. youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
were proud to be recognized by time, newsweek, and forbes for excellence and workplace culture.
what really sets the company apart is the opportunity to grow, contribute, and help companies navigate their ai transformation securely.
if youre excited to work at the forefront of ai-driven security on a global scale, this is the place to do it.
we are looking for future Professional Services consultants to join a unique career development program designed to prepare technical professionals for customer-facing consulting and delivery roles.
the program begins within our global Technical Support organization, where participants will receive structured technical training, product enablement, troubleshooting experience, and exposure to real customer environments.
following successful completion of the program, candidates will transition into Professional Services as associate and take ownership of customer implementations, migrations, optimization projects, and strategic security engagements.
this opportunity is designed for individuals who combine strong technical capabilities with excellent communication skills, customer-facing confidence, leadership potential, and the ability to independently drive complex technical initiatives from planning through successful delivery.
successful candidates will become trusted advisors to customers, helping design, implement, optimize, and deliver advanced cybersecurity solutions while working closely with customers, internal teams, and product experts.
participate in a structured tac-to-ps development program combining technical training, customer exposure, and hands-on experience.
develop deep expertise in the company products, security technologies, networking, and troubleshooting methodologies.
work directly with customers and internal teams to support technical investigations and problem resolution.
design, deploy, and maintain advanced cybersecurity solutions.
act as a trusted technical advisor and primary point of contact during customer engagements
lead technical workshops, architecture reviews, and customer-facing discussions.
identify technical risks proactively and drive resolution plans.
collaborate with tac, r&d, product management, sales, and project management teams to ensure successful delivery.
all your information will be kept confidential according to eeo guidelines.
Requirements:
2-5 years of experience in networking, Cyber security, it infrastructure, or Technical Support.
excellent verbal communication skills with the confidence and professionalism required to work directly with customers, lead discussions, present solutions, and build trusted relationships.
strong interpersonal skills and a customer-oriented mindset.
demonstrated ownership, accountability, and ability to independently drive tasks to completion.
strong willingness to learn, adapt quickly, and continuously develop new technical skills.
ability to lead technical activities and collaborate effectively across multiple teams.
ability to remain calm and effective during critical incidents and high-pressure situations.
willingness and flexibility to participate in planned night-time activities, maintenance windows, and customer cutovers when required.
active security clearance is an advantage.
knowledge of scripting, programming, or automation tools is an advantage.
This position is open to all candidates.
 
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לפני 6 שעות
דרושים בקרול יועצים
Location: Tel Aviv-Yafo
Job Type: Full Time
Oversee and lead SOC operations, maintaining high operational standards, service excellence, and customer satisfaction.

Manage, mentor, and develop multidisciplinary SOC and Security Engineering teams, fostering professional development and improving team effectiveness.

Act as a senior contact for strategic clients, maintaining strong relationships with key stakeholders and managing communications during security incidents and major escalations.

Define, implement, and optimize operational procedures, SLAs, and KPIs to support ongoing performance and efficiency.

Lead the continuous enhancement of security operations, focusing on threat detection, incident response, detection engineering, and security automation.
Requirements:
Proven leadership experience in SOC Operations, Security Engineering, Managed Security Services, or a comparable cybersecurity environment.

Experience leading technical teams and managing complex security operations with direct customer-facing responsibilities.

Strong technical understanding of incident response, threat detection, SIEM solutions, and cloud platforms, including AWS and Azure.

Excellent communication and presentation abilities, with the capacity to explain complex technical matters to technical professionals and senior business stakeholders.

Demonstrated success in improving operational processes, optimizing workflows, and enhancing team performance.

Strong customer-focused mindset and the ability to handle critical incidents and work effectively in high-pressure environments.
This position is open to all candidates.
 
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לפני 40 דקות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
at the company, what you do matters. every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and ai-driven threats, securing their ai transformation.
our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and ai systems, stopping attacks before they happen.
this is where innovation meets real-world impact. youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
were proud to be recognized by time, newsweek, and forbes for excellence and workplace culture.
what really sets the company apart is the opportunity to grow, contribute, and help companies navigate their ai transformation securely.
if youre excited to work at the forefront of ai-driven security on a global scale, this is the place to do it.
we're looking for a business operations specialist to join our team at t he exposure management pillar, the threat intelligence and external risk management arm of the company.
in this role, you'll be a central point of support for our business, working hands-on with salesforce, partnering with stakeholders across departments, and helping keep our operational processes running smoothly - from customer onboarding to day-to-day process support.
this is a great opportunity for someone who enjoys variety, likes solving operational puzzles, and wants to grow their skills in CRM systems, cross-functional collaboration, and (if you're up for it) automation and ai-driven tooling.
what you'll do
administer and support salesforce for the business unit -managing data, records, configurations, and day-to-day user requests
serve as a go-to resource for internal stakeholders across sales, customer success, finance, and other departments, helping them get what they need from our systems and processes
support and help drive the customer/employee onboarding process, ensuring a smooth and consistent experience
troubleshoot operational issues, identify process gaps, and help implement fixes
generate reports, dashboards, and data views to support business decisions
collaborate with cross-functional teams on ad-hoc projects and process improvements
maintain data hygiene and help enforce best practices across business systems.
why join us
impact at scale. a technique you capture once runs across thousands of customer environments.
a new category. agentic exposure validation is being defined right now, and you help define it.
Requirements:
a strong research bench. you work next to threat intelligence, vulnerability research, and data science researchers at one of the largest Cyber security companies in the world.
1-3 years of experience in business operations, sales operations, CRM administration, or a related field.
working knowledge with salesforce (or strong willingness and aptitude to learn quickly).
strong communication skills and comfort working with stakeholders across different departments and seniority levels.
highly organized, detail-oriented, and able to juggle multiple ongoing requests.
a proactive, problem-solving mindset - you notice what's broken and want to help fix it.
comfortable working in a fast-paced environment with shifting priorities
can-do attitude - you take ownership, figure things out, and don't wait to be told exactly what to do.
a self-learner who picks up new tools and systems quickly, and enjoys digging in to understand how things work.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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2 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Technical Support Lead to own how we support our customers.

Our customers are security teams at large organizations who rely on us to run their SOC. For them, good support means fast, knowledgeable answers from people who understand both the product and their environment. It also plays a big part in whether they renew and grow with us.

We think support in 2026 should look different. AI agents now handle much of the investigation, triage, and first response, and people focus on judgment, complex problems, and customer relationships. Our support is already built this way, as a mix of AI agents and people, and youll help shape how it keeps evolving.

In this role youll be the main escalation point for customer issues and own our response from the first message to resolution. Youll support customers at every stage, from technical questions during evaluations and POCs to issues in production. Youll work closely with R&D, Pre-Sales, and Post-Sales to resolve issues, keep customers informed, and feed what we learn back into the product.


WHAT YOU WILL DO
Own our support response, with a focus on quality and depth as well as speed.
Own support metrics and make decisions based on data. Define what we measure, know where customers get stuck and where were slow, spot trends early, and use the data to drive changes in product, process, and priorities.
Act as the escalation point for critical customer issues: coordinate across teams, keep everyone updated, and follow through to resolution.
Work AI-first. Use AI agents and tools as part of everyday work for investigation, triage, documentation, and customer communication, and keep looking for ways to do more with them.
Help shape how our AI agents and people work together: decide what agents should handle, where a person adds the most value, and how to keep the quality of both high.
Support both Pre-Sales (POCs and evaluations) and Post-Sales (production customers), working alongside SEs, TAMs, and Cyber Defense Services.
Work with R&D to find root causes and prioritize fixes based on customer and business impact.
Build and refine support processes such as escalation paths, SLAs, and customer communication, with AI built in from the start.
Requirements:
WHAT YOU WILL BRING
4+ years in technical support, support engineering, or a customer-facing technical role, ideally working with enterprise customers.
Experience handling customer escalations, with clear communication and a strong sense of ownership.
Solid technical background in cloud environments (AWS, Azure, and/or GCP), data pipelines, and integrations.
A data-driven approach, with experience defining support metrics and using them to drive improvements.
An AI-native way of working: you already use the latest AI models and tools every day and have strong opinions on where they help and where they dont.
An understanding of how support affects the business, including customer trust, renewals, and deals.
Curious, collaborative, and comfortable working with engineers, customers, and executives alike.
Experience in a startup or fast-growing company is a plus.


NICE TO HAVE
Background in a SOC, Security Engineering, Incident Response, or Threat Hunting role.
Hands-on experience with SIEM or observability platforms (Splunk, Elastic/ELK, Microsoft Sentinel, or equivalent).
Experience supporting SIEM deployments at enterprise scale.
Experience supporting Pre-Sales teams during POCs and technical evaluations.
Experience working with AI agents in a support or operations setting.
Familiarity with KQL (Kusto Query Language).
This position is open to all candidates.
 
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20/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Hebrew Speaking Customer Support Specialist to assist our customers with technical problems when facing our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
What youll be doing:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions or escalate to the appropriate department if necessary.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Document all customer interactions and resolutions accurately and thoroughly in the companys CRM system.
Collaborate with other teams, including sales, marketing, and product development, to address customer issues and improve overall customer satisfaction.
Proactively identify opportunities to enhance the customer support process and contribute to continuous improvement initiatives.
Assist in the development of support materials, such as FAQs and knowledge base articles, to empower customers to self-serve when possible.
Requirements:
High level Hebrew speaker - both verbal and written.
Provide independent and high-quality responses to our customers via phone and email
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions
Update our internal databases with information about technical issues and useful discussions with customers
Gather customer feedback and share with our Product, Sales and Marketing teams
Identify process and product inefficiencies, gather feedback, data and examples from customers and agents, and partner with product development organization to deliver innovative and technology focused solutions
Service-oriented personality with a can-do attitude
Detail-oriented and capable of handling multiple responsibilities.
Experience with Zendesk, Google Calendar, Gmail, and Slack - a big plus
Strategic, Decisive, collaborative, innovative
Strong problem solving / troubleshooting skills
Familiarity with our industry is a plus
Excellent communication and problem-solving skills
Multi-tasking abilities.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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21/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Customer Support Specialist, you will play a vital role in ensuring our customers succeed with innovative products and services:



Serve as the primary point of contact for customers, managing inquiries via chat, email, WhatsApp, and phone.
Guide customers through the onboarding process and empower them to use products effectively.
Proactively engage with customers to identify their needs, resolve issues, and ensure their satisfaction.
Identify upselling opportunities and recommend tailored solutions to enhance customer value.
Collaborate closely with Product teams to ensure efficient resolution of customer issues.
Continuously monitor customer feedback and satisfaction metrics, contributing to ongoing improvements.
Requirements:
1+ years of experience in a customer-facing role (e.g., customer service, customer success, sales, support).
Strong communication skills in Hebrew and English (both written and verbal).
A self-starter mindset with excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
Proficiency in using digital communication tools (e.g., chat platforms, WhatsApp, and CRM systems).
Strong organizational abilities with a sharp eye for detail.
Exceptional multitasking capabilities and the ability to perform effectively in high-pressure environments.
This is a full-time, on-site position in our modern and centrally located Tel Aviv office. Due to the dynamic nature of our work, flexibility in scheduling and availability is essential.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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07/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for an experienced Incident Responder to join our newly established team in Israel, and spread the power of our company!
Responsibilities
Investigate real-world cyber-attacks on customers cloud environments and cloud workloads, understanding their root causes and the full scope of compromise, leveraging the company platform.
Perform proactive threat hunting to identify undetected cyber-attacks and cloud threats within customer environments.
Collaborate with customer teams during engagements to effectively respond to threats.
Develop and deliver professional engagement reports, including high-level summaries and deep dives into technical findings.
Develop and document incident response methodologies, best practices, and standard operating procedures tailored to cloud environments and cloud workloads.
Collaborate with the threat research and engineering groups to refine and enhance incident response detections, tools, and features, based on real-world investigation experiences.
Requirements:
5 years of experience in cybersecurity, cyber-incident response, and threat hunting.
Experience with cloud security, including cloud services, Kubernetes, cloud architecture, and major cloud providers (AWS, GCP, Azure).
In-depth knowledge of OS internals for both Windows and Linux.
Experience with scripting languages and querying languages.
Full professional fluency (written and verbal) in both Hebrew and English.
Preferred Qualifications
Strong analytical skills with a keen attention to detail.
Passion to solve any problem and to thrive as an independent and innovative Incident Responder.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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07/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Pentest Product Associate to join our Product team and help expand the power of our company. In this pivotal role, you will be the primary operator of our cutting-edge AI-driven Dynamic Application Security Testing (DAST) agent while simultaneously innovating detection mechanisms for cloud-native technologies. You will bridge the gap between automated AI testing and cloud infrastructure, defining the "rules of engagement" for our agents to ensure they effectively simulate sophisticated attacks and accurately classify the modern attack surface.
Responsibilities
Develop advanced detection algorithms to classify cloud technologies while fine-tuning the attack policies that define how our agents identify and exploit vulnerabilities.
Analyze cloud services, APIs, and log payloads to review complex attack paths, reducing false positives and ensuring compliance with industry standards.
Stay at the forefront of novel attack vectors and emerging cloud/API threats, translating new techniques into executable behaviors for the company DAST engine.
Collaborate directly with Research, Backend, and R&D teams to turn operational insights into feature requests, positioning our company as the market leader in vulnerability management.
Requirements:
2 years of hands-on experience in AppSec or penetration testing, including proficiency with enterprise tools like Burp Suite, OWASP ZAP, or Acunetix.
Hands-on experience with Linux, Windows, Docker, Kubernetes, web protocols (HTTP/S, REST, GraphQL), and authentication mechanisms (OAuth, SAML).
Proficiency in scripting languages such as Python, Bash, or Go to automate security tasks and interact with codebases.
Solid knowledge of networking concepts, the OSI model, and cloud infrastructure (AWS, Azure, or GCP).
Preferred Qualifications
Knowledge of AI/ML and how LLMs or reinforcement learning agents operate within a cybersecurity context.
SaaS and cloud experience, with familiarity in AWS, Azure, or GCP environments and modern cloud-native architectures.
A red teaming background, with experience in simulated adversarial attacks and bypassing standard WAF or security controls.
An analytical mindset with the ability to diagnose complex logs and scans to distinguish between tool failures, configuration issues, and valid security findings.
Self-motivated with the ability to work collaboratively and communicate high-stakes security concepts effectively across teams.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
20/10/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Hebrew Speaking Outbound Support & Compliance Specialist to join our team. This role is focused purely on customer service and operations, with a strong emphasis on proactive phone support and compliance/KYC processes.
The ideal candidate must be comfortable handling a high volume of outbound calls, working closely with credit card companies, and driving issues to resolution. To support your workflow, you will be equipped with advanced AI tools (such as automated dialers), but the core of the role relies on your human touch, communication skills, and personal initiative.
You will:
Manage heavy phone support, focusing on proactive outbound calls to customers and partners regarding compliance, KYC, and operational needs.
Work closely and daily with credit card companies to handle operational, onboarding, and service inquiries.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Document all customer interactions and resolutions accurately and thoroughly in the companys CRM system.
Requirements:
High level Hebrew speaker - both verbal and written.
No hesitation around high-volume phone work and making proactive/outbound calls.
Provide independent and high-quality responses to our customers via phone and email.
Service-oriented personality with a can-do attitude.
Detail-oriented and capable of handling multiple responsibilities.
Experience in the compliance or KYC (Know Your Customer) domain - a big advantage.
Experience with Zendesk, Google Calendar, Gmail, and Slack - a big plus.
Familiarity with our industry - a plus.
Excellent communication and problem-solving skills.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8865161
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for highly capable Incident Response Expert. The Incident Response Expert role includes conducting in-depth forensic analysis, investigation and response to real-world cyber threats. A significant part of our investigations is performed onsite at the client location, in collaboration with the clients IT and security teams.
Main Responsibilities:
Participate in forensic and incident response investigations, including large scale sophisticated attacks, conduct log analysis, host and network-based forensics and malware analysis.
Participate in threat hunting: proactively hunt for targeted attacks and new emerging threats in clients networks; as well as security assessments and simulations.
Identify indicators of compromise (IOCs) and tools, tactics, and procedures (TTPs) to help ascertain whether and how breaches have occurred.
Utilize and develop tools and methodologies to improve Sygnias existing investigative and hunting technological stack.
Collaborate with IT and Security teams during investigations.
Generate and present a comprehensive and professional report of findings from investigations.
Requirements:
At least 3 years of a relevant experience (from military service and/or industry).
Bright, curious and determined team player, who strive for excellency.
Problem solver, in-depth thinker with growth mindset.
Demonstrated in-depth understanding of the life cycle of advanced security threats, attack vectors and variant methods of exploration.
Deep technical understanding of network fundamentals and common Internet protocols.
Solid understanding of system and security controls on at least two OSs (Windows, Linux / Unix and MacOS), including host-based forensics and experience with analyzing OS artifacts.
Fluency with one or more scripting language (i.e. Python).
Multidisciplinary knowledge and competencies, such as:
Hands-on experience in data analysis (preferably network traffic or log analysis) in relevant data analysis and data science platforms (Jupyter, Splunk, pandas, SQL).
Familiarity with cloud infrastructure, web application and servers, android and iOS mobile platforms.
Experience with malware analysis and reverse engineering.
Familiarity with enterprise SIEM platforms (e.g. Splunk, QR.adar, ArcSight).
Excellent communication and interpersonal skills. Fluent English, including the ability to document and explain technical information in a concise, understandable manner.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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15/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking to add a Support Representative to our team!
Responsibilities:
Respond to customer support inquiries as quickly and accurately as possible via email and phone [1st level support]
Taking every customer interaction and turning it into an opportunity to learn from our customers
Working collaboratively with product, customer success, development and other departments
Advocating for customers needs and contributing to our growing knowledge base of articles and educational materials
Requirements:
Problem solver - love to get to the bottom of things and find root cause of the problem
Self-motivated, team-oriented and focused on exceeding customer expectations
Project management skills - know how to manage your time and prioritize multiple tasks
Ability to work well under pressure and maintain a positive attitude
Excellent communication and interpersonal skills
Tech savvy and out-of-the-box thinker
Fluent written and spoken English
No prior experience is required
This position is open to all candidates.
 
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