דרושים » מחשבים ורשתות » IT Manager - One man show

We are looking for a hands-on, proactive, and service-oriented IT Specialist to join our growing team.

In this role, you will be responsible for providing end-to-end IT support, both onsite and remotely, while maintaining our day-to-day IT operations, infrastructure, and employee technology experience.

You will work closely with employees, vendors, and internal teams to ensure a secure, reliable, and efficient IT environment, while supporting our security and compliance processes.

Key Responsibilities



Provide Tier 1 and Tier 2 IT support for Windows and macOS environments, including hardware, software, and user-related issues.
Manage employee onboarding and offboarding, including device provisioning, account setup, access permissions, and secure equipment returns.
Administer Google Workspace and Microsoft 365, including users, groups, MFA, SSO, and access management.
Deploy and manage endpoint devices through MDM solutions, including encryption, patching, and security policies.
Maintain office IT infrastructure, including Wi-Fi, switches, VPN, firewalls, meeting room equipment, and peripherals.
Manage IT assets, software licenses, hardware procurement, and vendor relationships.
Troubleshoot network and connectivity issues and coordinate with external service providers.
Support IT security controls, compliance requirements, and continuous improvement of internal IT processes.

We are looking for an experienced, deeply hands-on IT Manager to own our Global IT operations. This is an opportunity to take on a key role at the heart of the organization's technology operations - leading infrastructure teams, managing SLAs and KPIs, and driving operational processes across complex IT environments.
The right candidate is as comfortable being hands-on as they are leading the team. You'll own and manage the IT operations team covering hardware, software, infrastructure, user access ,and support while directing, managing performance, and mentoring IT specialists and support technicians. You'll also manage incidents and drive investigation and operational processes.
What youll do:
Administer Google Workspace and Slack, Zoom, etc.
Endpoint management- Manage macOS and Windows endpoints through MDM, including enrollment, configuration, patching, software deployment, and compliance
Take ownership of employee lifecycle, access provisioning, equipment delivery, and day-to-day IT support
Manage vendors, renewals, and cost optimization
Manage the A/V and Video conferencing rooms, equipment and systems.
Manage the team members
Manage wired, wireless and virtual networks infrastructure.
Maintain clear documentation, procedures, inventories, and service metrics (SLA and KPI).

We are looking for a talented and experienced IT Team Lead to lead our Global IT operations, manage and develop our IT team, and drive the growth of our IT capabilities. This role combines hands-on technical expertise with people leadership and operational responsibility in a fast-paced global environment.

Description:
Lead, mentor, and develop IT team members while fostering a high-performance and service-oriented culture.
Maintain and develop our global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
MDM: Manage Windows endpoints through Microsoft Intune, including device configuration, compliance policies, application deployment, and lifecycle management.
Work closely with IT Procurement.
Run a high-class efficient help desk to support our hardworking end-users and delight them with everything they need.
Work closely with Operations, DevOps and Security teams to implement our access policy.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.).
Systems implementation and integration projects.
Our technology stack includes:
Microsoft 365, Azure-based identity and access services, Microsoft Entra ID, Mac OS, Windows, networks (VLANs, firewalls),
Wi-Fi, Cloudflare ZTNA.

We are looking for an experienced IT Support specialist with high service awareness who will support 700+ users and will respond to all Help Desk tickets in a dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT-related tasks.

What youll do:

Respond to requests for technical assistance (in-person, ticket system, Slack, email).
Diagnose and resolve technical hardware and software issues, i.e., Windows MacOS.
Install and troubleshoot end user equipment, software and hardware .
Perform IT onboarding and offboarding processes for employees, including setting up end-user equipment and accounts.
Provide guidance, assistance, and follow-up on employee questions and tech problems.
Follow IT procedures, logging all IT interactions and administering helpdesk software.
Set up and maintain IT multimedia systems.

The position involves joining the Infrastructure team as an IT Manager, in a full-time, onsite role based in Tel Aviv, responsible for the company's internal systems, employee devices, and office infrastructure. This is a highly independent, self-driven role that at times requires running things on your own, with strong ownership. The role is global in scope, working closely with our teams in the US.

Responsibilities include managing SaaS-based IT services and identity/access administration, provisioning and maintaining employee laptops, and overseeing the company's basic office infrastructure, while collaborating with Security, People, and Engineering to keep the organization's IT foundation reliable and secure.

What am I going to do?
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies.
Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations.
SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows.
AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows.
Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).