The Clinical Applications Specialist MICT brings deep Clinical Education expertise with Molecular Imaging and Computed Tomography (MICT) product knowledge to support both pre-sales and post-sales activities. This position is responsible for delivering high-quality clinical training, supporting product demonstrations, and contributing to the success of MICT system installations. The role also includes customer engagement strategies, ensuring that company MICT solutions are used to their full clinical and operational potential.
**This is a one-year fixed-term position with the possibility of extension, subject to business needs and performance.
Job Description
Key Responsibilities:
Deliver comprehensive clinical applications training (on-site and remote) to MICT users, ensuring safe, effective, and optimized use of our company MICT systems.
Provide technical and clinical leadership during the sales process by showcasing product features, clinical benefits, and workflow integration.
Support the Sales team with product demonstrations, clinical evaluations, and customer presentations tailored to specific clinical needs.
Coordinate installation and initial training activities with Sales, Service, and Clinical Education teams to ensure smooth customer onboarding experience.
Monitor customer installations and provide ongoing education and optimization support to enhance user proficiency and satisfaction.
Promote our companys MICT differentiators, including advanced imaging capabilities, AI-driven features, and workflow innovations.
Participate in trade shows, workshops, and customer visits, delivering product demonstrations and educational sessions.
Document training sessions, site visits, and customer interactions in accordance with local compliance protocols.
Support the adoption of digital tools and contribute to the digital transformation of clinical education and customer support.
Act as a liaison between customers and internal teams (Sales, Marketing, R&D) to provide feedback and identify opportunities for product and service improvement.
Stay current on industry trends, competitor offerings, and emerging clinical practices in MICT.
Requirements: Degree in Radiologic Technology or equivalent clinical qualification.
Minimum 2 years of clinical experience in MICT imaging.
Proven experience in delivering clinical training on MICT systems (our company or equivalent).
Strong interpersonal and communication skills with a customer-centric mindset.
Willingness to travel extensively (70-80% of working time).
Proficiency in English and local language.
Solid computer skills (MS Office and digital training platforms).
Preferred Qualifications:
In-depth knowledge of our company MICT systems or competitor platforms.
Experience in large hospitals or academic environments.
Strong presentation and public speaking skills.
Ability to simplify complex clinical concepts for diverse audiences.
Proactive, self-motivated, and adaptable to dynamic work environments.
Fluency in additional languages relevant to the region is a plus.
This position is open to all candidates.