We are growing at a fast pace and we are looking for a Support associate for a part time position (Student position).
In our Support team there is no typical day, and to be successful in the Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers and Partners.
What You'll Be Doing:
Customer Obsessed: , our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out-of-this-world and memorable experience, every time.
Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs, or other issues that may arise
Communication: Fluidly and fluently communicate with our customers and partners and adjust your tone to your audience
Personal Touch: Were not afraid to play up the playfulness in our interactions, so creativity is a must!
Attitude: Take ownership beyond the obvious
Requirements: It's a shift-based role on-site at our office, we require that you submit at least 3 shifts a week (our morning shifts starts at 7:00am). Availability for a Thursday shift is a must
We require availability beyond the minimum shifts, for 1:1 with your Team Lead, feedbacks, and more..
We are looking for students with at least 3 semesters left until graduation.
We require your availability for 2 weeks of training
You have excellent writing and spelling skills with strong keyboarding expertise
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment
Fluent in Hebrew and English
This position is open to all candidates.