We're looking for a talented Implementation Consultant to join our fast-growing team. This role combines technical and sales skills - you'll work closely with customers to implement monday.com in a way that addresses their real business needs and challenges.
What You'll Do
Act as a project manager to ensure timelines are met.
Claim new accounts and manage their implementation and onboarding.
Build and cultivate relationships with clients, understanding their needs and ensuring their success with monday.com.
Serve as the main point of contact between clients and monday.com.
Build, own, and execute client success and onboarding plans.
Work with customers to establish a clear end-user training plan for their workflows in monday.com.
Lead online webinars, consultations, and one-on-one demos to educate customers on the product's features.

This role goes beyond product training. You will act as a trusted advisor to customers, helping organizations improve the way they operate through successful adoption.
You will work with a diverse range of stakeholders, from operations managers and HR leaders to business owners and executives. Success in this role requires strong project management skills, customer empathy, ownership, and the ability to adapt your communication style to different customer personas and cultures.

Key Responsibilities:

Own end-to-end onboarding projects for mid-market customers, ensuring successful implementation and time-to-value
Lead discovery and system characterization sessions to understand customer workflows, business goals, and requirements
Manage project timelines, milestones, dependencies, risks, and customer commitments
Deliver tailored training and enablement sessions for admins, managers, and frontline employees
Support technical setup, integrations, and configuration needs in partnership with internal teams
Build strong relationships with customer stakeholders across different levels of the organization
Drive customer adoption by helping teams successfully implement new processes and workflows
Identify risks early, remove blockers, and proactively drive solutions to keep customers moving forward

We are looking for a Client Director for EMEA who will focus on the IL and MENA regions and independently lead a portfolio of clients as part of our Sales team. The person in this role will act as a trusted advisor, drive new business opportunities and help clients strengthen their security posture with confidence and clarity. This role will own a specific revenue target for the region and will be accountable for opportunity growth and client retention.
What You Will Do:
Drive business opportunities in your region by attending events and client workshops, developing proposals and sales collateral and leading business development discussions.
Work with existing clients to identify additional needs and scope future engagements.
Maintain strong relationships with technical teams and senior leadership to anticipate requirements and set expectations around services.
Build and maintain long term partnerships with leading multinational organizations and serve as their trusted advisor.
Partner closely with engagement teams to develop and review deliverables. Present status updates to diverse audiences that include technical teams, CISOs, CIOs, CTOs and executive leadership.
Participate in internal capability building, methodology development and broader strategic planning

Were looking for an Account Manager who will manage a portfolio of our strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
Work location: hybrid from Tel Aviv
Curious about what it's really like to work?
Explore our benefits, culture, and what success in your first year could look like here.
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on our benefits.

As SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. Youll partner with small and growing businesses to ensure they successfully adopt and implement solution, driving measurable value and setting the foundation for long-term success.

Key Responsibilities:

Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation
Delivering tailored training sessions to help clients configure and implement based on their unique business needs
Guiding customers to quick wins that showcase the platforms value and increase adoption
Ensuring customers establish strong usage habits that drive retention and satisfaction
Identifying at-risk clients early and creating proactive strategies to mitigate churn
Becoming the customer advocate , collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard
Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience

Were hiring a highly technical and hands-on Technical Account Manager to join our growing team in Tel Aviv and support customers across EMEA and Israel.

You will be the first TAM dedicated to EMEA and Israel, working closely with our Head of Customer Success. Youll also collaborate with the two other TAMs in the organization as we support and scale our customer base.

You will own the technical post-sales lifecycle end-to-end - including onboarding, deployment, integrations, troubleshooting, and ongoing optimization - ensuring customers successfully operate and scale the platform in their environments.

This role sits at the intersection of Technical Account Management, Product, and Engineering, requiring a deep understanding of how our platform integrates into customer environments, how data flows, and how to translate technical insights into real business value.

Youll work closely with customers, R&D, Product, and Sales - playing a critical role in technical success, platform adoption, and revenue impact.

Responsibilities
Own the technical success of customer deployments end-to-end.
Lead onboarding, integrations, and deployment in customer environments.
Work hands-on with customer systems, data, and integrations.
Troubleshoot complex technical issues in production environments.
Identify gaps, issues, and edge cases- and solve them proactively.
Perform validations (manual and automated) to ensure platform accuracy and value delivery.
Translate technical findings into clear business insights for customers.
Act as the main technical point of contact and build trusted relationships with customers.
Provide ongoing technical support and debugging.
Work closely with R&D and Product to share feedback and improve the platform.
Support expansion and renewal efforts through strong technical execution.
Contribute to building processes, playbooks, and best practices as the TAM function grows.

We are looking for a Technical Account Manager to be the trusted technical advisor for our customers. You will own the post sale journey from onboarding and deployment through long term adoption and growth. You will turn AI driven security capabilities into measurable value in every customer environment.
What You'll Do:
Own the post sale technical relationship end to end. You will take a clean handoff from Solutions Engineering at deal close and serve as the customer's primary technical point of contact from then on.
Lead technical onboarding and implementation from kickoff through full deployment, including integrations with security tools, cloud infrastructure, and CI/CD pipelines.
Translate customer requirements into implementation plans, timelines, and clear success criteria.
Act as a trusted technical advisor by guiding customers on best practices for configuration, policy setup, and getting the most out of the platform in their security environment.
Drive ongoing adoption and account health. You will identify opportunities to expand usage across new applications, teams, and use cases.
Run regular technical business reviews that show value, surface risks, and align on the roadmap for each account.
Troubleshoot and escalate technical issues with R&D and Security Research, while keeping ownership of the customer relationship.
Build and maintain documentation, runbooks, and reusable assets as the customer base scales.
Partner closely with Sales, Solutions Engineering, Product, and R&D to support renewals and expansion, share customer feedback, and flag technical or adoption risks early.
Track and report on time-to-value, adoption, and account health metrics across your portfolio.

A leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. We are looking for an exceptional Account Manager to join our growing team. This is not a traditional account management role. As an Account Manager, you will act as a strategic advisor to some of the worlds most innovative creative teams, brands, agencies, and AI-first organizations using our AI ecosystem's generative AI video, image, music, voice over to scale content production and creative workflows. You will own a portfolio of high-value clients and be responsible for driving AI adoption, engagement, retention, and expansion across our ecosystem. Your mission is to help clients unlock meaningful business and creative outputs using AI, from onboarding and workflow optimization to long-term strategic client development. You will work closely with Creative Directors, Marketing Leaders, Producers, Social Media teams, and Innovation stakeholders to deeply understand their goals, monitor platform usage and consumption patterns, identify growth opportunities, and proactively guide them toward success. This role combines relationship management, strategic consulting, creative thinking, operational excellence, and commercial ownership. You are not simply responsible for renewals, you are responsible for helping shape how modern creative teams adopt AI at scale, operating at the intersection of AI, creativity, and business strategy while partnering with some of the most forward-thinking brands in the industry.
What Youll Be Responsible For
* Own and manage a book of business focused on AI-powered creative accounts
* Drive account expansion through upsell opportunities, increased adoption, and deeper product integration
* Lead onboarding and adoption processes for new enterprise clients and strategic accounts
* Build trusted long-term relationships with key stakeholders across creative, marketing, production, and innovation teams
* Conduct proactive monthly business reviews and strategic check-ins
* Monitor client consumption, engagement, and adoption trends on a daily basis
* Identify risks, growth opportunities, and workflow optimization opportunities through data -driven analysis
* Help clients achieve creative and operational goals using our AI ecosystem
* Partner cross-functionally with Product, Sales, Legal, Support, Marketing, and Content teams to advocate for client needs Wed Love to Meet You If You:
* Bring positive energy, humility, and a collaborative mindset
* Have a passion for AI, creativity, content production, storytelling, or emerging technologies
* Are energized by helping clients solve real business and creative challenges
* Thrive in strategic, high-touch client-facing environments
* Build strong relationships naturally and know how to become a trusted advisor
* Are highly proactive and take ownership without waiting to be asked
* Enjoy combining creativity, analytics, and commercial thinking
* Are comfortable navigating ambiguity in a fast-moving AI ecosystem
* Have a strong sense of curiosity and adaptability

We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization

What Will You Do
Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.
Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.
Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.
Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.
Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring our interests are aligned with partner growth.
Partner Advocacy: Act as the voice of the partner within us, raising feedback, aligning on product features, and supporting strategic decision-making.
Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.

We're looking for an Account Manager & Operations Specialist to help us expand our direct-to-employer strategy in Israel. Our B2B sector focuses on large enterprises in the construction, agriculture, industry, and manpower sectors.
If you're passionate about fintech, enjoy owning both the client relationship and the operational engine behind it, and want to help drive growth in a diverse and vital market, join us and be part of a team dedicated to making a difference
Responsibilities:
Serve as the main point of contact for employer clients, managing the relationship end-to-end, from onboarding through ongoing deposit tracking and payment system operations.
Build and maintain strong relationships with employer clients, resolving day-to-day issues and deposit errors, and escalating employee-specific matters to the relevant internal function.
Own client retention by maintaining a regular contact with employers, track deposits and performance, and proactively flag gaps before they become problems.
Identify and drive expansion opportunities through proactive outreach, spotting growth potential, and identifying deposits from unaffiliated employers.
Maintain the CRM as a single source of truth, documenting key employer activity and communications.
Provide back-office operational support to the Sales team, including landing coordination, card issuance and delivery, and monthly fee communication with Finance, so the Sales team can focus on selling.
Analyse deposits data, monitor B2B activity, and deliver monthly activity summaries and insights.
Support the account opening process, from collecting employer documentation to preparing client onboarding packages.
Collaborate closely with Sales, Operations, Customer Support, and Finance to ensure a seamless customer experience and smooth information flow between teams.
Manage multiple tasks and shifting priorities in a fast-paced, high-pressure environment.