דרושים » תוכנה » Sr. Technical Product Engineer (Cortex Agentic Endpoint Security)

As a Technical Account Manager (TAM) in our Enterprise Support, you will serve as the primary technical advisor and voice of the customer for a portfolio of fast-growing Israeli startups. You will play a crucial role in fostering their innovative and transformative work across AI/ML, compute (including accelerated and GPU workloads), containers, networking, storage, databases, serverless, security, and more. It's an opportunity to work closely with technical founders and engineering leaders, helping them make the right architectural decisions at each stage of their growth journey.

Key job responsibilities
- Act as the primary technical advisor for your startup customers, building trusted-advisor relationships with CTOs, VP Engineering, and founding teams.
- Engage across the full customer organization, from individual engineers through to C-suite, adapting your communication to each audience.
- Help accelerate customer growth by crafting strategies that balance startup velocity with Well-Architected best practices across AI/ML, compute, containers, and data infrastructure.
- Conduct architecture reviews, operational assessments, and proactive risk identification. Analyze service events and operational patterns to drive continuous improvement in resilience, performance, and cost efficiency.
- Drive technical discussions with founding teams on architecture trade-offs, incident response, and risk management as their systems scale.
- Uplift customer capabilities by running workshops, enablement sessions, and brown bag sessions tailored to their technical needs.
- Champion and advocate for your customers by connecting their feedback to our engineering teams, influencing platform evolution, and ensuring rapid resolution of concerns.
- Collaborate with Solutions Architects, Business Developers, Professional Services, and Account Managers to deliver coordinated customer value.
- Develop and share technical content such as blog posts, reference architectures, and reusable solutions that help startups solve common challenges and reduce time-to-market.

we are looking for a passionate and detail-oriented Product Owner & Engineer to join our team. In this role, you will collaborate closely with development teams to define new features, contribute to functional requirement documentation (FRD), and ensure seamless UX design and implementation.
A core part of this role is maintaining close alignment with customers. You will actively engage with customers, gather feedback, understand real-world use cases, and translate their needs into clear product requirements. You will work closely with Support and QA to ensure our testing strategy and supportability reflect actual customer environments and workflows.
Beyond core development, you will assist in critical escalations, manage complex or high-visibility installations, and develop tools that enhance the overall user experience. You will leverage telemetry data, production insights, and direct customer feedback to continuously refine and improve our products, ensuring they deliver measurable value in real-world deployments.
Key Responsibilities
Collaborate closely with Product and Engineering teams to define, refine, and prioritize features that directly address real customer needs and business impact.
Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), while actively contributing to UX discussions to ensure intuitive and seamless user experiences.
Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability, operability, and supportability at scale.
Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements
Develop tools and scripts to enhance user experience and operational efficiency.
Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed decisions and continuously improve product performance and adoption.
Proactively identify risks, gaps, and cross-team dependencies, removing roadblocks to ensure successful delivery and measurable customer outcomes.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

we are looking for a Technical Solution Architect to join our Solutions team. In this role, you will work closely with customers, Sales Engineers, Product, and Engineering to deliver successful Proofs of Concept (POCs) and solve complex technical challenges.
Everyone at our company is a builder. In this role, youll contribute directly to the company platform by building product features, developing proof-of-concepts for customers, and creating internal tools that improve, streamline, and accelerate the POC process.
This is a highly hands-on position for someone who enjoys diving deep into customer environments, working with data, building technical solutions, and creating value beyond the product itself. You'll play a key role in helping enterprise customers realize the full potential of our AI security platform while influencing product direction through real-world customer feedback.
What You'll Do
Lead the technical execution of customer Proofs of Concept (POCs), from initial design through successful delivery.
Partner with Sales Engineers to provide deep technical expertise throughout the sales cycle.
Build tools to accelerate deployments and demonstrate customer value.
Participate in customer workshops, architecture discussions, and live debugging sessions.
Analyze raw customer data to uncover insights and validate platform capabilities.
Design creative technical solutions that address customer use cases, even beyond the platform's out-of-the-box capabilities.
Troubleshoot complex technical issues across customer environments and work closely with Engineering to resolve them.
Collaborate with Product and R&D to communicate customer feedback and influence future product capabilities.
Build technical best practices, reusable assets, and implementation playbooks to improve future deployments.
Serve as a trusted technical advisor throughout the customer journey.

we are looking for a company On Cloud - Customer Success Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is at the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market." - Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality, and a team of fearless workers who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
As a company On Cloud - Customer Success Engineer, you will be regarded as a company Data technical expert specialized in deploying, supporting, and optimizing our enterprise platform within cloud environments. You will be a vital part of the company "Flight Crew" for our customers, working closely with a dedicated team of Support Engineers and Success Managers to manage all post-sales activity and ensure maximum adoption.
Your focus will extend beyond traditional support into active customer success-helping clients design, automate, and navigate hybrid and multi-cloud architectures. You will use your deep cloud-native expertise, hands-on troubleshooting skills, and client-facing mastery to help customers successfully run the company AI OS across the world's leading public and private cloud platforms.
Key Responsibilities
Deploy & Maintain: Deploy, configure, and maintain cloud services and infrastructure components in customer public and private cloud environments.
Build Trusted Relationships: Develop deep, technical, and trusted relationships with customers based on technical excellence, a customer-first mindset, and your command of the company On Cloud product portfolio.
Automation & IaC: Contribute to cloud automation and orchestration efforts using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) and scripting (e.g., Python, Shell).
Cloud Operations & Observability: Understand and regularly interact with each cloud provider's native monitoring, logging, dashboards, and observability tools, alongside infrastructure monitoring tools (e.g., Grafana, Prometheus).

We are looking for an experienced Sr. Principal Architect to join the XSIAM engineering group in a highly cross-functional, product-facing role. This position sits at the intersection of engineering, product management, customer success, and product architecture, helping shape scalable and innovative solutions across the XSIAM product.
The ideal candidate combines deep technical expertise with strong product thinking, enabling them to translate business and customer needs into clear architectural direction and execution strategies. This role requires close collaboration with engineering teams, product managers, and strategic customers to drive platform capabilities, integrations, scalability, and long-term architectural vision.
Key Responsibilities
Lead architectural design and technical strategy for XSIAM platform capabilities and integrations.
Define best practices, technical standards, and scalable design patterns across the organization.
Work closely with customers, field teams, and support organizations to understand real-world use cases and pain points.
Evaluate tradeoffs between scalability, performance, security, operational complexity, and delivery timelines.
Support strategic customer engagements and complex deployment scenarios.
Mentor engineers and technical leaders on architecture, system design, and product-oriented engineering thinking.
Act as the bridge between engineering, product, and site reliability (SRE) to ensure that architectural designs translate into operational excellence.

As a Senior/ Principal/ Senior Principal Software Engineer at Cortex Cloud, you will serve as a primary technical architect and visionary for our core communication infrastructure. This role is focused on the critical server-side backbone that facilitates high-scale bidirectional communication between our cloud services and client-side applications.
You will be responsible for the architectural integrity of systems that receive massive data inflows from the field and reliably broadcast intelligence back to millions of endpoints. This is a high-impact leadership role requiring a blend of deep technical mastery in distributed systems and the ability to influence technical strategy across the organization.
Key Responsibilities
Architectural Strategy & Vision: Define and drive the multi-year technical roadmap for our server-side communication infrastructure, ensuring the platform remains resilient and performant under extreme load.
High-Scale Communication Infrastructure: Lead the design and implementation of backend systems optimized for receiving high-scale data from client-side apps and distributing data back to a vast ecosystem of endpoints.
Technical Leadership & Influence: Act as a force multiplier by providing technical guidance to multiple engineering teams, aligning them on shared protocols, architectural standards, and communication patterns.
Drive Engineering Excellence: Champion a culture of high engineering rigor, focusing on deep observability, low-latency data distribution, and runtime stability for mission-critical production environments.
Cross-Functional Collaboration: Partner with Product Management, Infrastructure, and Client-Side Engineering teams to evaluate technical trade-offs, mitigate risks, and ensure seamless end-to-end data flow.
Innovation & Prototyping: Spearhead the evaluation of emerging technologies and lead "proof of concept" initiatives for next-generation transport layers and messaging paradigms.
Technical Mentorship: Invest in the growth of Senior and Staff engineers through deep-dive design reviews, code audits, and hands-on pair programming on the most critical paths.
Strategic Customer Engagement: Support the business by leading technical deep dives with strategic customers, translating complex architectural concepts into actionable confidence for our partners.

As a Senior/ Principal/ Senior Principal Software Engineer at Cortex Cloud, you will serve as a primary technical architect and visionary for our core communication infrastructure. This role is focused on the critical server-side backbone that facilitates high-scale bidirectional communication between our cloud services and client-side applications.
You will be responsible for the architectural integrity of systems that receive massive data inflows from the field and reliably broadcast intelligence back to millions of endpoints. This is a high-impact leadership role requiring a blend of deep technical mastery in distributed systems and the ability to influence technical strategy across the organization.
Key Responsibilities
Architectural Strategy & Vision: Define and drive the multi-year technical roadmap for our server-side communication infrastructure, ensuring the platform remains resilient and performant under extreme load.
High-Scale Communication Infrastructure: Lead the design and implementation of backend systems optimized for receiving high-scale data from client-side apps and distributing data back to a vast ecosystem of endpoints.
Technical Leadership & Influence: Act as a force multiplier by providing technical guidance to multiple engineering teams, aligning them on shared protocols, architectural standards, and communication patterns.
Drive Engineering Excellence: Champion a culture of high engineering rigor, focusing on deep observability, low-latency data distribution, and runtime stability for mission-critical production environments.
Cross-Functional Collaboration: Partner with Product Management, Infrastructure, and Client-Side Engineering teams to evaluate technical trade-offs, mitigate risks, and ensure seamless end-to-end data flow.
Innovation & Prototyping: Spearhead the evaluation of emerging technologies and lead "proof of concept" initiatives for next-generation transport layers and messaging paradigms.
Technical Mentorship: Invest in the growth of Senior and Staff engineers through deep-dive design reviews, code audits, and hands-on pair programming on the most critical paths.
Strategic Customer Engagement: Support the business by leading technical deep dives with strategic customers, translating complex architectural concepts into actionable confidence for our partners.

We are seeking a Senior Software Architect to lead and shape the architectural vision of our SaaS healthcare platform, guide the adoption of cutting-edge AI technologies, and ensure our solutions remain scalable, secure, and future-ready. This is a hands-on, strategic leadership role that combines visionary system design, proof-of-concept development, and AI-first innovation enablement.

Responsibilities
1. Architectural Leadership

Define, communicate, and evolve the platforms architectural vision to ensure alignment with business goals.
Lead high-level design discussions and decisions for new and existing products.
Establish and maintain architectural principles, standards, and patterns across all engineering teams to ensure consistency and coherence.
Drive cloud-native architecture in AWS with a strong focus on scalability, availability, performance, and cost efficiency.
2. Innovation & Emerging Technology

Build POCs and pilots for new solutions, frameworks, and AI capabilities.
Evaluate emerging trends in AI, LLMs, MCPs, agents, and developer productivity tools, ensuring strategic adoption where relevant.
Initiate projects/features to solve widespread problems (including work with Support, DevOps, Infosec)
3. AI Tooling Evangelism

Spearhead engineering-wide adoption of AI-assisted development workflows, including developer productivity tools, code copilots, automated quality checks, and automated documentation.
Define best practices, guidelines, and governance for AI usage in development (e.g., Cursor configuration rules, prompt engineering standards).
Educate and mentor teams on effective AI utilization for engineering, product, and operational tasks, taking into account security, costs, and compliance.
4. Technical Governance & Best Practices

Overall ownership of the system scalability, COGS, and stability of the product(s)
Define standards for coding, testing, CI/CD, and monitoring.
Enforce architectural and design reviews for key initiatives.
5. Cross-functional Collaboration

Work closely with Engineering, Product, Data Science, DevOps, and Security teams to deliver well-architected solutions.
Communicate complex technical concepts to non-technical audiences, including executives and external partners.

we are looking for a Engineering Team Lead.
In this role, you will take an integral part in the creation of a new and innovative SaaS product.
If you are a talented software engineer that likes to solve complex problems and looking for your next challenge we want you to join our team!
What youll do: As the Team Leader , you will lead a talented team to design, implement, and deploy scalable data solutions for an innovative SaaS product. Youll be responsible for shaping the direction of a system that impacts millions of users worldwide. If you're an experienced manager with a strong technical background, ready to lead in a dynamic, fast-paced production environment, we want you on our team!
Responsibilities:
Collaborate effectively with cross-functional teams (Data Science, Security, etc.) to ensure alignment on business needs and security standards.
Manage the technical backlog, make critical decisions on product milestones, and ensure timely, secure, high-quality delivery and deployment.
Foster the growth of team members through mentorship, personal development opportunities, and the promotion of continuous improvement.
Identify, manage, and mitigate security risks across the data platform, maintaining high standards in all initiatives.
Define and implement methodologies to guarantee the performance, scalability, and quality of our data infrastructure.