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לפני 4 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
Realize your potential by joining the leading performance-driven advertising company!
As a Programmatic Account Manager in our Tel Aviv Office, you will collaborate with cross-functional teams to drive monetization and growth. Utilizing your expertise in GAM, and programmatic platforms, you will manage B2B client relationships and leverage product portfolios. This is a cross functional role that leverages strong communication and analytical skills to identify trends and deliver actionable insights.
Requirements:
To thrive in this role, youll need:
2+ years of professional experience in a client-facing B2B role within the programmatic advertising industry
Hands-on, proven experience with Google Ad Manager (GAM) - a Must
Experience working with programmatic platforms (SSPs & DSPs) on different types of integrations, preferably OpenRTB- an advantage
Project management skills - ability to work cross functional
Strong analytical skills - proficient in working with Excel advanced functions. Familiarity with BI platforms such as Tableau / QlikSense / Looker - an advantage
Fluency in English
B.A / BSc degree
Bonus points if you have:
Prior experience with performance marketing and or PMP activity
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Work very closely with Product, Sales, as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.
This position is open to all candidates.
 
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לפני 4 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Realize your potential by joining the leading performance-driven advertising company!
our company, the worlds largest content recommendation platform, is hiring a Programmatic Account Manager for our TLV Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale.
You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.
Requirements:
To thrive in this role, youll need:
B.A / BSc degree
3+ years of professional client facing experience in the Programmatic / Performance Marketing space - a must
Ability to provide world-class client service while keeping a focus on growing revenues
Strong analytical skills - proficient in working with Excel advanced functions. Familiarity with BI platforms such as Tableau / QlikSense / Looker - an advantage
Love for data-driven decision making - ability to monitor, identify trends in data to generate action items and insights
Excited about complex analytical challenges and enjoy solving them
Fluency in English is required to succeed in this role
You are highly motivated, super proactive and dedicated person
You are a natural collaborator, able to work with multiple teams to reach a common goal
You are a quick learner with great attention to details and multi-tasking capabilities
Bonus points if you have:
Experience working with programmatic platforms (SSPs & DSPs) on different types of integrations, preferably OpenRTB
A love for the challenge of upselling and relationship building with large, international B2B organizations
Familiarity with different AI tools and the ambition to adopt LLM based functions to improve productivity
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Successfully build and maintain close relationships with key people in your book-of-business. Strengthen partnerships with clients and influence their business strategy & decision making
Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
Work very closely with Product Management- as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
Our team is dedicated to supporting B2C (Business to Consumer) advertisers in maximizing their product potential on our company. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals on our company.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli B2C advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv and is a permanent position.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of our company in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.
Requirements:
Minimum Qualifications
- Experience in client facing roles, at least 2 years of experience in account management/client service roles in digital marketing.
- Experience in media buying / user acquisition positions focused on performance marketing and a track record of achieving and exceeding revenue goals.
- Experience working on app promotion and/or MMPs (Mobile Measurement Partner's).
- Excellent communication and presentation skills.
- Deep knowledge of digital advertising platforms and ecosystems with performance media buying and attribution models.
- Ability to analyze data and identify insights to assess campaign performance. In general, excellent data analytical skills in excel.
Preferred Qualifications
- Experience working in a global company.
- Experience working in export marketing.
- BA/BS degree or above.
- Understanding of brand marketing is a plus.
- Self-starter, fast learner with a start-up spirit.
- Direct to Consumer experience is an advantage.
This position is open to all candidates.
 
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23/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Account Manager - Base44
Tel Aviv
Job Description
We're building the go-to-market team for Base44, an AI-powered software development platform recently acquired by us. As an Account Manager, you'll be instrumental in managing business customers (from SMB to enterprise), nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You'll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
Were building the go-to-market team for Base44, an AI-powered software development platform.
Responsibilities:
Own and nurture relationships with our business customers, serving as their primary point of contact and trusted advisor
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
Use AI tools proactively to enhance your own productivity and the team's from drafting - communications and synthesizing customer insights to building lightweight internal tools that reduce manual work
Maintain and continuously improve how we work - building automations, templates, and AI-powered workflows that scale how the team manages accounts and tracks customer health
Help define our operating motion from day one - establishing scalable playbooks, tooling, and AI-assisted processes that grow with the team.
Requirements:
6+ years of account management or customer success experience in a B2B technology company, preferably a startup
Experience managing mid-market and enterprise customers in SaaS, AI, developer tools, ML, or related technology sectors
Proven track record of driving account growth, renewals, and customer satisfaction
Exceptional communication, presentation, and relationship-building skills
Strong problem-solving abilities and a passion for helping clients achieve their goals
Organized, proactive, and comfortable operating in a high-growth, fast-changing environment
A builder's mindset: you're comfortable experimenting with AI tools, automating repetitive tasks, and figuring things out - you don't wait for a system to exist before creating one
Bonus: Experience with AI platforms, developer-focused solutions, or technical customer onboarding.
This position is open to all candidates.
 
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4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
About Us we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io. The Role- We are looking for an experienced, strategic, and data -driven Director of Sales Operations to lead, scale, and optimize our global sales infrastructure. In this role, you will manage two core pillars: our salesforce & Sales Operations team, and our Sales data Analytics team. You will be responsible for driving operational excellence, streamlining processes, and equipping our sales teams in Israel and New York with the tools, insights, and workflows they need to win. If you thrive at the intersection of strategy, technology, and people management, this is the place for you. Key Responsibilities: Team Leadership: Lead, mentor, and scale a high-performing global team consisting of Sales Operations specialists, salesforce administrators, and Sales data Analysts. Process Optimization: Own the end-to-end sales process lifecycle. Continuously analyze, refine, and streamline workflows for both local (Israel) and remote (New York) sales teams to drive productivity and eliminate friction. Tech Stack & salesforce Ownership: Serve as the strategic owner of our CRM ( salesforce ) and broader sales tech stack. Drive platform adoption, data integrity, and implement scalable tools to support complex B2B sales cycles. data -Driven Strategy: Partner with the Sales data Analytics team to deliver actionable insights, pipeline analysis, forecasting models, and performance dashboards for sales leadership and executives. Cross-Functional Collaboration: Act as the bridge between Sales, Marketing, Finance, Legal, data and Product to align on targets, commission planning, lead-to-revenue funnels, and data consistency. Sales Enablement: Design and implement rules of engagement, territory mapping, and lead routing strategies to maximize the efficiency of our global sales reps.
Requirements:
Proven Experience: 5+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations, with at least 2+ years in a leadership/management role within a global B2B SaaS or tech company. salesforce Expert: Deep architectural understanding of salesforce. Certified salesforce Admin/ Developer is a significant advantage.
* Global Team Management: Proven track record of managing and scaling multi-disciplinary teams (including operations and data analysts) across multiple time zones (IL & NY). Strong Analytical Skills: Proficient in data modeling, sales forecasting, and dashboard creation (SQL, Tableau, or Looker experience is a big plus). Process Builder: Excellent ability to take chaotic, manual processes and transform them into automated, clean, and scalable workflows.
* Exceptional Communication: Fluency in English (both written and verbal) is a must, with the ability to translate complex data into clear business insights for executive leadership. Thrives in Fast-Paced Environments: A proactive, "can-do" attitude with the agility to pivot and execute in a rapidly growing environment.
This position is open to all candidates.
 
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14/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a highly motivated Mobile Growth Account Manager to join our team.
Business Development:
Leveraging Industry Connections: Activate established industry connections, supported by selective outbound outreach, to build a high-quality prospect pipeline.
Strategic Prospecting: Perform in-depth market analysis to identify, evaluate, and map high-value mobile advertisers and app developers.
Market Intelligence: Monitor mobile industry trends and competitive activity to present informed, data-driven proposals to prospective partners.
End-to-End Sales Ownership: Manage the full business development lifecycle, from initial outreach and discovery through senior-level negotiations and contract closure.
Account Management:
Account Ownership: Serve as the primary point of contact for key accounts, managing relationships, expectations, and long-term growth plans.
Budget & Growth Planning: Identify and unlock expansion opportunities within existing accounts, including budget increases and traffic diversification.
Commercial & Payout Alignment: Lead payout and commercial discussions to ensure sustainable margins and long-term partnership value.
High-Level Performance Oversight: Maintain a strategic view on performance trends and KPIs to guide optimization direction and ensure goals are met.
Client Retention & Strategy: Drive retention through consistent results, proactive communication, and clear strategic roadmaps.
Requirements:
3+ years of experience as an Account Manager in mobile or performance marketing (must-have).
Hands-on experience in Sales Development (SDR/BDR), including outbound outreach and qualifying leads.
Strong English skills, written and spoken.
A data-driven, strategic mindset. Youre comfortable turning numbers into insights and next steps.
Super organized, proactive, and able to juggle multiple accounts and projects without dropping the ball.
A results-driven team player with a service mindset and a real appetite for growth.
Based in Israel. Were hiring locally only.
Who You Are:
A true peoples person. Building relationships comes naturally to you, and you communicate clearly and thoughtfully.
Strategic but not theoretical. You see the big picture and arent afraid to roll up your sleeves and execute.
Data-driven with a creative edge, comfortable moving fast in a global startup environment.
Curious, adaptable, and entrepreneurial by nature. Youre always spotting new ways to grow and improve.
A self-starter who doesnt wait for instructions. You take ownership and make things happen.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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Location: Tel Aviv-Yafo
Job Type: Full Time
As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of our company into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our companys platform.
Engage with our company stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.
Requirements:
Technical Expertise:
Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP.
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger.
Good knowledge of RegEx, Lucene, PromQL.
Leadership & Onboarding:
Proven experience leading technical teams, especially focused on delivering observability solutions, logging infrastructure, and successful customer onboarding.
Ability to define and track onboarding KPIs, focusing on technical adoption and customer satisfaction.
Customer-Focused & Data-Driven Mindset:
Strong analytical skills to interpret customer data and usage trends, ensuring continuous improvements in observability practices.
Ability to communicate complex technical information to both technical and non-technical stakeholders.
Excellent communication skills in English.
Strong presentation skills with the ability to establish credibility with executives.
Preferred Qualifications:
Certifications in AWS, Kubernetes, or observability platforms (e.g., Prometheus Certified).
Experience working in a data-driven or SaaS environment.
MBA or relevant leadership experience.
Cultural Fit
Were seeking candidates who are hungry, humble, and smart. our company fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, wed love to hear from you.
This position is open to all candidates.
 
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28/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
If you are looking for a challenging role that includes sales, products, business development and a chance to upward growth into management?
Then look no further!
As the the first point of contact with our customers, you will have direct influence on our development and expansion! , the sky's the limit!
Become a product expert and an expert in consulting businesses from a wide variety of industries! With all these important insights you will become the link between the product, the market and all departments !
This position is for superstars who are looking to become involved in the customers journey, sales process, customer success, product teams.
The perfect candidate will be able to grow within the company while deepening their knowledge and experience about the market and its needs in relation to our life changing product!
As an Account Executive your role includes managing your own account pipeline, contributing to the teams pipeline and becoming a valuable part of the product team.
What you'll be doing:
You will become a product expert!
The Account Executive position is a quota-carrying position; you will own the full sales cycle
Be the companys eyes - No one in the company knows our clients better than the Sales team
Influence the product in the light of client demands and needs
Cross department involvement and information sharing
Initiative independence and ownership
Requirements:
1-2 years of experience in Sales or other client-facing roles (SDR, Support, etc.) - Must
Tech-savvy and comfortable with digital tools (CRM, task/project management systems) - Must
Experience in B2B SaaS - Advantage
Strong communication skills in English (spoken and written)
Positive attitude, high energy, and a team-player mindset
Self-driven, independent, and eager to learn
Thrives in a fast-paced, dynamic environment
Motivated, ambitious, and ready to take on challenges and drive results
Fluent in Hebrew (spoken and written)
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are looking for a hybrid, process-oriented professional, part Strategic PMO and part Business Operations strategist, to design and lead the initiatives that empower our Customer Success and Delivery teams.
This is an internal-facing position, not a customer-facing role. It is designed for a professional who thrives on turning complex operational friction into streamlined, repeatable, and scalable workflows.
Your mission is to improve how we deliver, support, and scale world-class customer experiences. You will ensure our service standards are codified, measurable, and consistently exceeded as we grow.
Key Responsibilities:
Strategic Initiative Execution: Take full ownership of the end-to-end delivery of key initiatives within the Customer Office. You will drive complex and diverse projects-such as new service delivery models or cross-departmental technical integrations-with precision and speed.
Internal Consulting & Discovery: Act as an internal consultant by independently conducting research on new concepts and technical subject matter. You will perform root-cause analysis on operational friction points to propose "best-in-class" solutions.
Business Impact Tracking: Define and track success metrics for specific initiatives, correlating internal process improvements to external customer outcomes (e.g., reduction in churn or increased speed-to-value).
Change Execution: Lead the "internal launch" of new processes or tools, ensuring clear communication, documentation, and high adoption rates across all affected teams.
Risk & Dependency Management: Proactively identify "blind spots" between departments, managing dependencies to ensure that internal technical shifts don't disrupt the customer experience.
Operational Visibility: Define and monitor KPIs. You will build and maintain the dashboards that provide the visibility and accountability necessary for data-driven decision-making.
Requirements:
Strategic PMO Experience: 5+ years in Strategic Project Management, PMO, Business Operations or Strategy & Operations, ideally in dynamic, fast-paced, global environments (B2B SaaS preferred).
GTM Operational Background: Proven experience working directly with Go-To-Market teams (Sales/CS) and Operational functions. You understand the mechanics of the customer lifecycle.
Influence & Communication: Exceptional skills in aligning stakeholders. You are a natural collaborator who leads through influence, explaining complex changes in a way that gets people on board.
Execution Excellence: A "builder" mindset with a record of taking messy, high-level strategic goals and turning them into structured, executable programs.
Independent Researcher: A self-starter who can master new subject matter, technical concepts, or industry standards required to move a project forward.
Performance Metrics: Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
Data-Driven Mindset: Proficiency in using data to track project success and identify where operational gaps impact the customer experience.
Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).
Languages: Excellent verbal and written communication skills in both English and Hebrew.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities
Solve customers technical problems by adopting the company platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within our company and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities.
Requirements:
Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz. io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
Hands-on experience with Infrastructure as a Code (Terraform/Ansible)
Hands-on experience in technical integrations (OpenTelemetry/fluentd/fluentbit/filebeat/logstash)
Hands-on experience with complex troubleshooting of Kubernetes and Docker container
Good knowledge of RegEx, Lucene, PromQL
Good knowledge of Linux
Experience in customer facing positions and excellent high energy customer-facing skills
Excellent communication skills in English
Strong presentation skills with the ability to establish credibility with executives
High availability for fast response to customers
Comfortable coding in any high-level programming language (Java, Go, Python) - advantage
BSc degree in Computer Science / Engineering - advantage
Experience in SAAS B2B software companies - advantage
Cultural Fit
Were seeking candidates who are hungry, humble, and smart. our company fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, wed love to hear from you.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8729779
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
07/06/2026
Location: Tel Aviv-Yafo and Netanya
Job Type: Full Time and Hybrid work
We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans
Requirements:
5+ years of experience in Sales, Customer Success or related field
Proven sales experience, strong negotiation skills combined with strong interpersonal and organizational skills
Quota carrying experience (e.g., Renewals, Enterprise Sales, Account Management) with a track record of exceeding sales retention/growth quotas, preferably in a SaaS organization
Demonstrated success managing a pipeline and closing large enterprise SaaS contracts/renewals
English and Hebrew at a very high level - a must
Excellent time and process management skills, ensuring timely and accurate processing of renewals
Strong attention to detail and problem-solving skills with the ability to work under multiple deadlines
Ability to work with multiple dynamic teams in a fast-paced environment
Strong proficiency with MS Office (Excel, Word, and PowerPoint) and various databases & CRM systems - specifically Salesforce
Excellent verbal and written communication skills - ability to communicate company messages and value propositions
Takes an active interest in increasing customer happiness and deepening customer relationships
Must have a follow-up mindset with a proactive, creative approach and a high level of communication.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8682705
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שירות זה פתוח ללקוחות VIP בלבד