דרושים » מחשבים ורשתות » SRE Team Leader & Escalation Manager 25515

Required NOC Team Leader
Description:
The NOC Team Lead is responsible for ensuring the high availability, reliability, and performance of a company's production systems, infrastructure, and applications. This hybrid role bridges traditional reactive monitoring (Network Operations Center - NOC) with proactive, automated, and software-centric engineering practices (Site Reliability Engineering - SRE).
Key Responsibilities:
Operational Leadership: Directs 24/7 global NOC teams, managing incident response, service uptime, and operational excellence.
Proactive Monitoring & Observability: Implements monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog) to track system health via golden signals (latency, traffic, errors, saturation).
Automation and Toil Reduction: Leads efforts to automate repetitive operational tasks and manual troubleshooting to improve system reliability and reduce human error.
Incident Management & Root Cause Analysis (RCA): Oversees the management of critical incidents, ensures timely communication, and performs post-mortem analysis to prevent recurrence.
Team Management & Development: Coaches, mentors, and develops NOC engineers and SREs, fostering a culture of high performance and continuous improvement.
Stakeholder Collaboration: Partners with engineering, development, and IT teams to align system performance with business goals and SLA requirements.
Key Differences in Focus:
NOC Focus: Primarily monitoring, detecting, and responding to incidents, ensuring connectivity and managing alerts.
SRE Focus: Focuses on engineering improvements, reducing technical debt, automation, and system resilience.
The Transformation: Modern managers are transforming traditional, manual NOCs into automated, SRE-driven environments.

We are looking for an experienced DevOps Manager to lead and grow our DevOps function. This role combines people leadership, technical direction, and ownership of the infrastructure, tooling, automation, and operational practices that power Stamplis production environment.

You will manage DevOps Engineers, hire and onboard an additional team member, and drive the strategy, execution, and evolution of Stamplis internal DevOps platform. You will work closely with Engineering, Data, AI, Product, and Security teams to improve developer experience, enable fast and safe delivery, and keep production stable.

This role requires a strong hands-on DevOps / Platform Engineering background, combined with proven leadership capabilities. If you believe DevOps should operate as a self-service platform, love automation, and think in systems and end-to-end flows, keep reading.


What You Will Do
Lead, mentor, and manage a DevOps team, fostering ownership, excellence, collaboration, and continuous improvement.
Own the DevOps roadmap, priorities, execution, and delivery, aligned with Engineering, Data, AI, Security, and business goals.
Provide technical and architectural guidance across infrastructure, CI/CD, cloud operations, automation, observability, security, and platform engineering initiatives.
Build and evolve our internal DevOps platform, creating self-service capabilities, internal services, and golden paths that scale across teams.
Own CI/CD end-to-end, including Jenkins, GitHub, and GitHub Actions pipelines from commit to production.
Oversee and evolve our AWS stack, including ECS, EKS, Lambda, DynamoDB, Redshift, S3, DocumentDB, networking, IAM, observability, and deployment patterns.
Enable MLOps and data workflows using tools such as Airflow, MLflow, and Jupyter Notebooks.
Drive an automation-first mindset through Infrastructure-as-Code, scripting, internal tooling, and reusable components.
Lead cost optimization efforts with a FinOps mindset, including visibility, budgets, rightsizing, and workload efficiency.
Ensure security is embedded into DevOps practices, including least privilege, secrets management, vulnerability scanning, secure SDLC, and incident readiness.
Leverage AI-assisted development tools such as Cursor, GitHub Copilot, Claude Code, and ChatGPT Enterprise to improve team productivity and delivery speed.
Collaborate closely with cross-functional stakeholders to unblock delivery, improve developer experience, and maintain production stability.

As a Senior IT SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.
Key Responsibilities
Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.

As a Senior IT SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.
Key Responsibilities
Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.

we are looking for a passionate and detail-oriented Product Owner & Engineer to join our team. In this role, you will collaborate closely with development teams to define new features, contribute to functional requirement documentation (FRD), and ensure seamless UX design and implementation.
A core part of this role is maintaining close alignment with customers. You will actively engage with customers, gather feedback, understand real-world use cases, and translate their needs into clear product requirements. You will work closely with Support and QA to ensure our testing strategy and supportability reflect actual customer environments and workflows.
Beyond core development, you will assist in critical escalations, manage complex or high-visibility installations, and develop tools that enhance the overall user experience. You will leverage telemetry data, production insights, and direct customer feedback to continuously refine and improve our products, ensuring they deliver measurable value in real-world deployments.
Key Responsibilities
Collaborate closely with Product and Engineering teams to define, refine, and prioritize features that directly address real customer needs and business impact.
Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), while actively contributing to UX discussions to ensure intuitive and seamless user experiences.
Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability, operability, and supportability at scale.
Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements
Develop tools and scripts to enhance user experience and operational efficiency.
Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed decisions and continuously improve product performance and adoption.
Proactively identify risks, gaps, and cross-team dependencies, removing roadblocks to ensure successful delivery and measurable customer outcomes.

Your Career:
Own and continuously improve AWS production infrastructure for scalability, reliability, security, performance, and cost.
Run and evolve Kubernetes environments that support fast, safe product delivery.
Drive developer velocity and production safety through better CI/CD pipelines, release workflows, deployment visibility, and GitOps practices.
Improve observability and incident response - reduce alert noise and raise signal quality.
Design and ship AI-assisted operational agents that change how engineers work - triaging monitoring alerts, summarizing incidents, proposing fixes, onboarding new services, answering questions and requests. This is a core part of the role, not a side project.
Build automation and self-service tooling that removes manual work from provisioning, monitoring, incident response, and developer workflows.
Analyze operational data across incidents, alerts, deployments, infra health, and cost to find reliability gaps, inefficiencies, and automation opportunities.
Partner with engineering, security, product, and leadership to remove bottlenecks and support safe production growth.
Evaluate and introduce new tools and AI-assisted approaches, balancing innovation with reliability, cost, and operational simplicity.
Your Impact:
You'll help scale production systems, improve deployment velocity and reliability, reduce operational overhead, and build automation and AI workflows that help engineering teams move faster and operate more efficiently.
This role is a strong fit for someone who enjoys ownership, collaboration, and operational innovation.

Join a team of senior engineers operating in a large-scale, multi-cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role - youll work at the core of a complex, high-impact system alongside experienced DevOps professionals in a fast-paced, cybersecurity-focused organization.
Your Impact:
Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)
Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)
Drive end-to-end troubleshooting across complex, distributed systems with high context switching
Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) - not just react to alerts
Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance
Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows
Develop and maintain automation and tooling (primarily in Python)
Gain deep understanding of system architecture and interconnected services
Contribute to a culture of operational excellence in a high-scale, high-availability environment
On call responsibilities:
Daytime hours (12:00-20:00)
Occasional weekends and holidays (rotation-based).

we are looking for a DevOps Engineer.
our DevOps team operates the infrastructure that powers our AI and Computer Vision platform across construction sites in 15+ countries. From data pipelines and ML workloads to backend services - you'll work with a diverse, modern, Kubernetes-based stack and have real influence on how we build, deploy, and operate.
What you'll do:
Own Multi-Cloud Infrastructure: Work alongside the team to design, scale, and operate our high-scale, multi-region production infrastructure across AWS and GCP, powering construction sites globally.
Drive Kubernetes at Scale: Manage and evolve our Kubernetes platform on EKS and leveraging GitOps practices with ArgoCD and Helm to enable safe, fast, and reliable deployments.
Build Robust CI/CD: Design and maintain CI/CD pipelines that empower dozens of engineers to ship confidently - with automation, testing, and progressive delivery built in.
Tackle Diverse Infrastructure Challenges: Work hands-on with a wide variety of workloads - from heavy data processing and Computer Vision pipelines to backend services and ML inference - each with unique scaling, performance, and reliability requirements.
Ensure Reliability & Observability: Build and maintain world-class observability (metrics, logs, tracing, alerting) so that issues are caught early and resolved fast. Performance, reliability, and scalability are at the core of what you do.
Security & Cost: Partner with the team to strengthen our security posture, identity and access management, compliance, and cloud cost optimization across both clouds.
Ownership from 0 to 1: You will have real influence over our architecture and tooling. We want engineers who care about shaping what we build and how we build it, ensuring performance, security, and observability are baked in from day one.

As a Senior DevOps Engineer within the XSPM team, you will be a critical, go-to technical expert responsible for the health, performance, and evolution of our database and infrastructure systems. When production databases degrade or behave unexpectedly, you are the person who dives deep, investigating root causes hands-on, understanding the underlying mechanics of the problem, and designing lasting solutions. Your mastery of database systems makes you the authority the team relies on to diagnose complex performance issues, architect better data solutions, and ensure our infrastructure scales with confidence.

Beyond databases, you will drive our DevOps practices end-to-end - CI/CD pipelines, infrastructure automation, and operational reliability across the XSPM platform. This is a high-impact, highly visible role at the intersection of database engineering and DevOps, where your expertise directly shapes how the team delivers and operates at scale.

We're a highly collaborative, friendly, inclusive and diverse group that prizes collaboration over competition. We provide opportunities to learn new skills, mentor fellow engineers, and contribute to the direction of both the team and the products for which we're responsible. We work in a distributed, high-trust environment where you manage your own time and have the flexibility to balance your work and personal life.

What You Will Do:

Serve as the team's database expert, the first person to investigate, diagnose, and resolve complex performance problems across our production database systems (MongoDB, OpenSearch, PostgreSQL, Cassandra).

Perform deep-dive root cause analysis on database performance issues, understanding query execution internals, resource consumption patterns, cluster behavior, and system-level interactions to identify the real source of problems, not just symptoms.

Design and propose better database architectures and solutions, recommending when to re-architect data models, migrate workloads, introduce new technologies, or redesign how services interact with their data layer.

* You will put in every effort within the team to ensure the data architecture is well designed.

Own capacity planning, scaling strategies, and high-availability designs for database clusters, ensuring systems are built to handle the team's growth trajectory.

Act as the bridge between development and infrastructure, advising engineers on how their application patterns impact database performance and guiding them toward sustainable solutions.

Build and maintain CI/CD pipelines, infrastructure-as-code (Terraform, Helm, Kubernetes manifests), and automated deployment workflows for the xspm team's services.

Design and manage observability stacks, dashboards, alerting rules, and SLOs, to maintain best-in-class availability for critical data pipelines and services.

Drive infrastructure automation to reduce operational toil, including automated scaling, self-healing systems, and configuration management.

Participate in on-call rotations, incident response, and post-incident reviews, driving root-cause analysis and long-term reliability improvements.

Evaluate and adopt new database technologies and infrastructure tooling that align with the team's evolving data architecture needs.