דרושים » מחשבים ורשתות » Integration & Professional Services Engineer

We are seeking a Professional Services Engineer to join our team.

Description:
An AvailabilityGuard Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
Assist customers to design and deploy the AvailabilityGuard software in UAT and Production enterprise environments.
Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard, and with generating custom reports.
Provide technical assistance to partners and customers.
Work with large enterprise companies worldwide.

Required Senior Professional Services Consultant
About the position
An SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging our features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and our form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with our intuitive digital adoption platform.
The Senior Professional Services Consultant is an important role as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Sr Professional Services Consultant will report to the Director of Professional Services EMEA.
What You'll Own
Our Implementation: Design, build, and implement interactive experiences for our customers to drive business impact, such as enhancing their end-user onboarding experience and accelerating feature adoption.
Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend our solutions that align with their goals and improve user experiences.
Project Management: Lead end-to-end projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.
Data Analysis: Monitor and analyze our usage data and user feedback to identify opportunities for optimization and improvement. Constantly strive to increase our effectiveness and user engagement.
Knowledge Transfer: Conduct training sessions for customers on our best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
Troubleshooting: Identify and resolve any issues related to our implementation, ensuring smooth functionality across different platforms and devices.
Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
** Please note: The work week for this position is Monday - Friday (Sunday is a day off).

Required Professional Services Engineer - Integrated Solutions
Were seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment - those who want to be part of the next generation of airspace security innovation.
Join us and help make the world a safer place.
Work with the worlds leading cyber-takeover counter-drone technology provider and shape the future of safe airspace.
Key Responsibilities:
Deployment & Integration:
Lead end-to-end installation, configuration, and commissioning of EnforceAir Plus systems across diverse global operational environments, including military grade installations, border crossings, airports, and critical national assets.
Integrate EnforceAir Plus with third-party detection layers including EO camera arrays, radar sensors, Jammer and RF detection systems into unified C2 architectures
Validate detection zones, cyber-takeover workflows, and sensors fusion configurations against client operational requirements
Troubleshoot and resolve integration issues across hardware, software, RF, and network layers, both on-site and remotely
Customer Engagement & Technical Advisory:
Act as the trusted technical advisor to customers stakeholders, throughout the full project lifecycle
Conduct site surveys, RF environment assessments, and infrastructure readiness reviews ahead of every deployment
Translate complex operational use cases and threat scenarios into system configurations and deployment architectures
Lead customer acceptance testing (SAT), sign-off procedures, and operational readiness reviews
Training & Enablement:
Design and deliver tailored operator and administrator training programs
Develop site-specific SOPs, operator handbooks, and system administration guides aligned with EnforceAir Plus capabilities and local operational doctrine
Support train-the-trainer programs for large-scale or multi-site deployments across different regions.
Ongoing Worldwide Support:
Provide Tier 2/3 post-deployment technical support and incident response across all global time zones
Participate in a global on-call support rotation, ensuring 24/7 coverage for critical operational deployments
Conduct scheduled system health checks, performance audits, and software/firmware update cycles, responsible for required periodical maintenance support activities
Coordinate cross-regional knowledge sharing and escalations within the worldwide Professional Services team.

As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.

This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.

Key Responsibilities

Integration Design & Scripting Excellence
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, our AI-first environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.

Relationship & Project Leadership
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.

Communication
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

We are looking for an Escalation Engineer (part of the Engineering organization) to support escalation points from both the Customer Success organization as well as internally within the engineering teams. This position may also include interfacing with customers.
Responsibilities:
Troubleshoot, debug, analyze logs, profile code & provide temporary or permanent solutions.
Work closely with engineering teams to propose fixes or temporary workarounds for critical customer issues.
Build supporting automation to improve productivity (of both yourself and the team).
Understand customer use cases and work closely with Customer Success Engineers and Solution Architects to be an effective channel between Engineering teams and Customer Success.
Take complete ownership and follow-up on escalations.
Collaborate cross-functionally to solve difficult technical problems.

We Are KPMG Israel KPMG Israel is more than a professional services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the world’s largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society. We are looking for an IT Audit Consultant to join our Technology Risk team, focusing on IT controls within financial reporting environments.
Key Responsibilities:
* Perform IT audit and consulting engagements (ITGC & application controls)
* Evaluate IT controls in financial reporting processes (SOX / ISOX)
* Test completeness and accuracy of system-generated reports
* Identify and analyze IT risks and controls
* Work with cross-functional teams (IT & Finance)