דרושים » תוכנה » Pre-Sales Engineer Cortex Cloud

We believe Solutions Engineers at our company are involved in all stages of the customers digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person.

We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate our Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe our Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. our company Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at our company, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using our Identity Platform.
What Youll Do
As a Senior Solutions Engineer, youll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

Serve as a technical advisor: Partner with the sales team to educate customers on out identity solutions and demonstrate their value.
Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.
Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other engineering teams.
Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.
Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position.
Support company events: Represent our company at marketing events, including conferences, user groups, and trade shows.

Required Pre-Sales AI Consultant
About the position
Industry leader? Well, how about an industry creator?!
Now an SAP company, were not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, were transforming how enterprises interact with their technology.
So, if youre an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, this is the place for you!
As a Pre-Sales AI Consultant, you will work closely with Sales and Presales teams across EMEA to support customers in evaluating, adopting, and scaling our AI. You will help align customer AI strategies, architectures, and business objectives with our AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.
This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
Our AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.
This role reports to the VP of Presales, EMEA and supports customers across the region, with a primary focus on markets where we have a strong presence, including the DACH, the UK + Ireland, and Israel.
Partner with our Account Executives and Presales teams across EMEA, taking a consultative role in customer evaluations of our AI.
Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
Build, customize, and deliver product demonstrations that clearly communicate the value of our AI.
Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
Support escalations and complex technical discussions, ensuring timely resolution and clear communication.
Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.

Do you enjoy helping customers architect systems, design complex software modules, and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping software teams and companies understand application architectures and integration approaches, along with the consultative and leadership skills to launch a project on a trajectory to success? Do you have the passion to learn and experience technology hands-on? Do you enjoy working in a dynamic environment? Are you a team player?

In this role, you will practice your creativity, linking technology to tangible solutions and educating our customers about the art of the possible. You will have the opportunity to define or invent cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day, you will learn something new from your customers, your peers, and your own experiments.

Key job responsibilities
As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
Educate customers of all sizes on the value proposition of us, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
Share the voice of the customer to influence the roadmap of new features and services for the platform.
Create and capture best practices, technical content, and new reference architectures (e.g., white papers, code samples, blog posts).
Evangelize and educate about our technology (e.g., workshops, user groups, meetups, public speaking, online videos, or conferences).
Contribute to the growth of the Solutions Architecture organization by hiring, coaching, and mentoring others.
Develop areas of depth in technical domains such as: Generative AI and Data Analytics, relevant to your interests and your customers' outcomes.

The Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. Were here to help them deploy scalable, secure, reliable, performant, sustainable and efficient architectures - and do that spending as little time and money as possible.

In this role, youll work directly with a variety of interesting customers in various industries which could include AI/ML, HCLS, FinTech, ClimateTech, HCLS and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. Youll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.

As well as spending time working directly with customers, youll also get time to sharpen the saw and keep your skills fresh. We have more than 200 services across a range of different categories and its important that we can help startups take advantages of the right ones. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with.

In addition, this role will provide plenty of opportunities to share your knowledge more broadly by working on technical content and presenting at events.

Key job responsibilities
Help a diverse range of startups to adopt the right architecture at each part of their lifecycle.
Support startups in architecting scalable, reliable and secure solutions.
Support adoption of a broad range of our services to deliver business value and accelerate growth.
Support the evolution and roadmap of the platform and services, connecting our engineering teams with our customers for feedback.
Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs.
Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-market.

The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

Grip Security is looking for a Senior Data Platform Engineer to join our community!
We are a fast-growing startup in the software-as-a-service and AI Security Industry. We provide innovative solutions to securing the whole organization-to-SaaS surface. (More details: https://grip.security)
Using the newest technologies, we're working on solving a huge problem all enterprises face today - to govern the accessibility of all their employees to all 3rd party vendors (GitHub, SendGrid, Atlassian, and thousands more!), and ensure there is no leftover/unwanted access to any of the organization's SaaS and AI assets. The SaaS and AI security field is complex and challenging; therefore, we're looking for super-talented people, who are not afraid of technical challenges and breaking down barriers to achieve good solutions.
The job
As a Senior Data Platform Engineer, you will play a key role in building and evolving Grips modern data platform - the infrastructure that powers product features and analytics across the company.
You will focus on designing and operating scalable, reliable data systems and platform tooling that support our Data Lakehouse, enabling engineers, analysts and research teams to work with data efficiently and with minimal friction.
Responsibilities:
Design, build and operate a cloud-native modern data platform.
Develop and optimize data processing frameworks and pipelines across batch and streaming workloads.
Improve developer experience and platform usability through tooling and automation.
Lead and support large-scale data migrations and architectural improvements.
Drive best practices around infrastructure, CI/CD, testing, and system design.
Collaborate with developers, analysts, data scientists and other stakeholders to develop new products and features.
Contribute to a strong engineering culture of ownership, learning, and knowledge sharing.

As an Engineering Manager at Cortex Cloud, you will lead a team of ~6 engineers operating in one of our most complex and cross-functional domains. This role requires a strong blend of people leadership and deep technical expertise, including systems design and large-scale distributed cloud architectures. You will be responsible for driving the design and delivery of complex, high-impact systems, while ensuring the team executes against the roadmap with both speed and engineering rigor.
Key Responsibilities
Build, mentor, and lead a high-performing software engineering team, fostering a culture of empowerment and driving both individual growth and collective impact.
Partner closely with Product Management and cross-functional teams (Infrastructure, Research, UX) to define priorities and shape multi-quarter product roadmaps, ensuring alignment across all stakeholders.
Own the end-to-end software development lifecycle, translating product strategy into executable plans and ensuring consistent, high-quality, on-time delivery.
Provide architectural leadership for scalable, distributed systems operating at petabyte scale, guiding the design and implementation of high-throughput, cloud-native backend microservices.
Drive production readiness by enforcing best practices around deployment, observability, reliability, and runtime stability, focusing on the details to ensure operational excellence.
Align stakeholders across business units through clear communication of technical strategy, trade-offs, priorities, risks, and execution plans.
Engage directly with strategic customers to lead technical deep dives and architecture reviews, and to influence future product direction.
Foster a culture of high engineering standards, accountability, and continuous improvement, with a strong emphasis on quality and security.

As a Senior/ Principal/ Senior Principal Software Engineer at Cortex Cloud, you will serve as a primary technical architect and visionary for our core communication infrastructure. This role is focused on the critical server-side backbone that facilitates high-scale bidirectional communication between our cloud services and client-side applications.
You will be responsible for the architectural integrity of systems that receive massive data inflows from the field and reliably broadcast intelligence back to millions of endpoints. This is a high-impact leadership role requiring a blend of deep technical mastery in distributed systems and the ability to influence technical strategy across the organization.
Key Responsibilities
Architectural Strategy & Vision: Define and drive the multi-year technical roadmap for our server-side communication infrastructure, ensuring the platform remains resilient and performant under extreme load.
High-Scale Communication Infrastructure: Lead the design and implementation of backend systems optimized for receiving high-scale data from client-side apps and distributing data back to a vast ecosystem of endpoints.
Technical Leadership & Influence: Act as a force multiplier by providing technical guidance to multiple engineering teams, aligning them on shared protocols, architectural standards, and communication patterns.
Drive Engineering Excellence: Champion a culture of high engineering rigor, focusing on deep observability, low-latency data distribution, and runtime stability for mission-critical production environments.
Cross-Functional Collaboration: Partner with Product Management, Infrastructure, and Client-Side Engineering teams to evaluate technical trade-offs, mitigate risks, and ensure seamless end-to-end data flow.
Innovation & Prototyping: Spearhead the evaluation of emerging technologies and lead "proof of concept" initiatives for next-generation transport layers and messaging paradigms.
Technical Mentorship: Invest in the growth of Senior and Staff engineers through deep-dive design reviews, code audits, and hands-on pair programming on the most critical paths.
Strategic Customer Engagement: Support the business by leading technical deep dives with strategic customers, translating complex architectural concepts into actionable confidence for our partners.

We are actively seeking a hands-on Implementation Engineer to play a vital role in the success of our customers. Standing at the intersection of technology and customer success, you will be responsible for translating AI and data requirements into seamless integrations with our customers' EMRs and clinical workflows.
In this role, you will own the end-to-end technical onboarding lifecycle - from initiation to go-live. You will serve as the primary technical voice for our customers' IT stakeholders and collaborate closely with our Product, R&D, and Medical teams to ensure frictionless integrations.
Responsibilities:
Lead Technical Onboarding: Own the full technical implementation lifecycle for new customers, ensuring projects are delivered on time, within scope, and meet high-quality standards.
EMR Integration & Configuration: Execute hands-on technical integration efforts. You will configure workflows, validate data integrity, and ensure interacts seamlessly with various EMR environments.
Stakeholder Management: Act as the primary technical point of contact for customer IT teams (CTOs, IT Managers, Analysts). Build strong relationships to troubleshoot issues and facilitate smooth collaboration.
Technical Subject Matter Expert: Represent the technical aspects of the platform in customer interactions. Demonstrate deep product knowledge to solve complex workflow challenges.
Cross-Functional Collaboration: Work closely with Customer Success, Product, R&D, and Medical teams to advocate for customer needs and streamline the feedback loop between the field and engineering.
Process Optimization: Help design and develop automation tools, runbooks, and frameworks to streamline integration processes and improve scalability.