דרושים » תוכנה » Senior Customer Program Manager - OEM

We are seeking a Senior Customer Program Manager - OEM, to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What Youll Be Doing:

Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.

Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

Provide ongoing post-deployment sustaining support, serving as case manager for field quality issues or high priority concerns with major enterprise customers, cloud service providers

Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets with major enterprise customers, cloud service providers

Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

We are seeking a Senior Customer Program Manager - AI Datacenter to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What Youll Be Doing:

Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.

Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

Provide ongoing post-deployment sustaining support, serving as case manager for field quality issues or high priority concerns with major enterprise customers, cloud service providers

Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets with major enterprise customers, cloud service providers

Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

This role brings together horizontal ownership across engineering process, security coordination, developer productivity, DevOps, integration, and product usability. The leader will define clear operating models, remove execution friction across organizational boundaries, and ensure that DOCA software, tools, and workflows are robust, secure, integrated, and intuitive from development through deployment. The ideal candidate is comfortable leading people, working across engineering groups, understanding complex system-level software, and translating operational, security, integration, and usability challenges into clear priorities, ownership, and measurable improvements.

What you'll be doing:

Lead the DOCA Process and Productivity function, including cross-organizational process execution, DevOps, integration, UX/usability, security process coordination, and developer productivity initiatives.

Own and improve operating mechanisms across DOCA R&D, QA, release, security, integration, DevOps, lab infrastructure, and partner teams.

Serve as the Security Point of Contact for the DOCA framework, driving secure development workflows, vulnerability handling, security reviews, incident management, and alignment with NVIDIA security requirements.

Drive improvements in build, validation, release readiness, automation, CI/CD, lab workflows, deployment experience, documentation, and end-to-end engineering productivity.

Lead, mentor, and grow teams while helping the organization make multi-team workflows more predictable, transparent, secure, automated, accountable, and efficient.

We are looking for an experienced SRE Team Lead to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will lead a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 3-4 years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.



What will you do?

Leadership & Team Management

Lead, mentor, and grow a team of SREs, providing technical direction, career development guidance, and day-to-day management.

Own the team roadmap for reliability, observability, and automation initiatives - prioritizing work, removing blockers, and driving delivery.

Conduct regular 1:1s, performance reviews, and hiring processes to build and sustain a high-performing team.

Foster a culture of operational excellence, blameless post-mortems, and continuous improvement.

Act as an escalation point for complex incidents and reliability issues, leading post-incident reviews and ensuring follow-through on action items.


Automation & Infrastructure

Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.

Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.

Drive the adoption of infrastructure-as-code practices across the organization.

Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.


Monitoring & Observability

Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.

Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.

Define and track SLIs, SLOs, and error budgets across key services.

Partner with development teams to embed observability earlier in the software development lifecycle.


Database & Platform Support

Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.

Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.

We are looking for an experienced Staff Technical Program Manager. This role involves overseeing the planning, execution, and delivery of technical projects within our organization, while also managing deployments to production environments. The ideal candidate will possess strong project management skills, technical understanding, and the ability to effectively communicate with cross-functional teams.

What you will do:
Project management Lead and manage the end-to-end lifecycle of complex technological projects - understands projects goals and details, proficient in crafting project roadmaps, overseeing scope, backlog, and timelines, monitoring crucial milestones, managing KPIs, and navigating essential dependencies.
Identify and mitigate risks, resolve issues, and make adjustments as necessary.
Establish continuous improvement as part of the culture, processes and tools.
Define and enforce best practices and standards for the production environments operations.
Facilitate and guide R&D teams in the release planning and delivery process, ensuring effective collaboration & execution while defining and implementing best practices and tools.
Ensure cross organizational communication and process coordination, serving as the focal point for project health visibility and strategic status reporting to senior executives
Identify problems by observing and studying system functions and performance results.

we are looking for a Engineering Team Lead.
In this role, you will take an integral part in the creation of a new and innovative SaaS product.
If you are a talented software engineer that likes to solve complex problems and looking for your next challenge we want you to join our team!
What youll do: As the Team Leader , you will lead a talented team to design, implement, and deploy scalable data solutions for an innovative SaaS product. Youll be responsible for shaping the direction of a system that impacts millions of users worldwide. If you're an experienced manager with a strong technical background, ready to lead in a dynamic, fast-paced production environment, we want you on our team!
Responsibilities:
Collaborate effectively with cross-functional teams (Data Science, Security, etc.) to ensure alignment on business needs and security standards.
Manage the technical backlog, make critical decisions on product milestones, and ensure timely, secure, high-quality delivery and deployment.
Foster the growth of team members through mentorship, personal development opportunities, and the promotion of continuous improvement.
Identify, manage, and mitigate security risks across the data platform, maintaining high standards in all initiatives.
Define and implement methodologies to guarantee the performance, scalability, and quality of our data infrastructure.

We are looking for a Senior Release Manager with 5+ years of experience to own the orchestration of our software delivery lifecycle in the cloud native domain.
In this role, you will move beyond traditional coordination to build automated, high-integrity deployment highways.
You will leverage GitOps principles to ensure our cloud-native applications are delivered with speed, safety, and auditability across multiple environments.
As a Release Manager, you will drive the end-to-end release lifecycle, ensuring alignment among teams and stakeholders. You will track and monitor release tasks across Development, QA, DevOps, and Documentation, acting as the central contact for milestone tracking and updates using tools like Slack, JIRA, and GitHub. Identifying and escalating delays, risks, or blockers for timely resolution is crucial to your role.
You will manage dependencies, resolving or escalating gaps to ensure smooth integration of incremental feature development into the main branch. Monitoring feature milestones and readiness for QA, you will communicate intermediate deliverables and coordinate the verification of deliverables merged into GitHub, with JIRA tickets linked to PRs. Ensuring successful CI/CD pipeline completion and system tests, you will escalate issues as needed and facilitate the timely creation and release of builds to QA, ensuring testing readiness.
By overseeing feature verification progress using JIRA dashboards, you will facilitate bug screening with QA, Development, Product, and Architecture teams. Executing security scans and managing vulnerabilities for compliance and release readiness are essential tasks. You will maintain and enforce compliance with predefined release criteria, compiling and reviewing release communications with stakeholders to ensure everyone is informed and aligned.
In this role, your ability to manage multiple moving parts and communicate effectively across teams will be key to ensuring successful and timely releases.
Your role orchestrates cross-functional activities to ensure smooth progression through all release milestones, from kickoff to General Availability (GA).
Your position is reporting to the Director of Operations, and working in close collaboration with Product Managers, R&D Team Leads and developers (QA, DevOps, Dev. Teams).

Your Role:
Lead the design and development of complex, high-performance, backend services within the One ecosystem, ensuring modularity and long- term maintainability.
Own the end-to-end performance of critical platform components, optimizing for massive data ingestion and low-latency processing across global environments.
Drive architectural discussions and provide high-level input on system design, steering the team toward scalable, cloud-native best practices.
Actively mentor and contribute to code reviews and technical discussions, sharing expertise and fostering a collaborative environment for continuous improvement.
Collaborate closely with Product, SRE, QA and Security teams to implement technical solutions aligned with business objectives.
Take a production-first approach to reliability; lead root cause analysis for complex distributed system issues and implement preventative measures to guarantee system reliability.

Your Role:
Lead the design and development of complex, high-performance, backend services within the One ecosystem, ensuring modularity and long-term maintainability.
Own the end-to-end performance of critical platform components, optimizing for massive data ingestion and low-latency processing across global environments.
Drive architectural discussions and provide high-level input on system design, steering the team toward scalable, cloud-native best practices.
Actively mentor and contribute to code reviews and technical discussions, sharing expertise and fostering a collaborative environment for continuous improvement.
Collaborate closely with Product, SRE, QA and Security teams to implement technical solutions aligned with business objectives.
Take a production-first approach to reliability; lead root cause analysis for complex distributed system issues and implement preventative measures to guarantee system reliability.