דרושים » מחשבים ורשתות » מנהל /ת מערכות מידע ( IT Manager )

we are looking for a IT Support Specialist.
Reporting to Operations leadership, you will be a key member of the operations team supporting our internal IT efforts. This is a foundational role within our Operations team, offering an excellent entry opportunity into a fast-paced tech environment. You will manage all IT-related processes globally, ensuring compliance, security, and performance across the organization. By combining technical expertise with a proactive mindset, you will help design, improve, and document scalable IT processes that empower our team.
What Youll Do:
Manage all IT-related processes globally, including setting up new laptops, managing resource access, and troubleshooting Security & IT tools to ensure compliance and performance.
Serve as the primary point of contact for employees seeking technical assistance on internal systems , performing both remote and onsite troubleshooting processes.
Maintain the IT inventory, oversee hardware maintenance, and handle the IT procurement lifecycles.
Ensure reliable office connectivity and maintain local network infrastructure.
Conduct ongoing access reviews and manage resource access installations to maintain strict internal security standards.
Assist with ongoing security tasks and drive the maintenance and configuration of general security frameworks (e.g., ISO 27001, SOC 2).
Leverage AI tooling to creatively solve problems, build efficiencies, and optimize IT workflows.
Continuously improve IT processes and technical documentation.

We are seeking an experienced, hands-on Director of IT to lead our global IT teams (primarily in Israel and Belarus) and support over 500 employees worldwide.
This role operates within a hybrid IT model, where some systems and services (including endpoint management and corporate tooling) are managed centrally at the group level, while others are owned locally.
You will be responsible for ensuring seamless operation, alignment, and efficiency across these environments, while driving a modern, cloud-first, and automation-driven IT function.
Responsibilities
Lead and scale global IT operations, including corporate IT, helpdesk, and internal infrastructure
Own the IT strategy, roadmap, and annual budget aligned with business growth and efficiency goals
Operate within a hybrid IT environment, ensuring alignment between centrally managed and locally managed systems
Act as the primary focal point for collaboration with group-level IT functions, including coordination, alignment, and escalations
Drive a cloud-first and SaaS-driven IT environment, optimizing tools, performance, and cost
Improve IT operations through automation, self-service, and AI-driven workflows (e.g., onboarding, ticketing, access management)
Oversee identity and access processes, endpoint lifecycle, and device management in coordination with central platforms
Ensure high availability and performance of IT services across all locations
Establish and enforce IT standards, processes, and KPIs (SLAs, user satisfaction, response times)
Partner closely with Security to enforce policies, strengthen endpoint posture, and support compliance requirements (e.g., SOC 2, internal audits)
Manage and mentor team leads, build a strong ownership culture, and develop talent
Own vendor management, procurement processes, and cost optimization initiatives
Lead global IT projects and system implementations.

We are looking for an experienced and strategic IT Manager to lead Earnix's global IT function. Reporting to senior leadership, you will own and evolve the IT infrastructure, service delivery, security posture, and AI integration capabilities that underpin the business across our worldwide offices. You will manage a globally distributed team covering help desk support, systems administration, information security, and AI-driven tooling — ensuring reliable, secure, and scalable IT services for a fast-growing SaaS company.
?What You Will Do: Own and continuously improve global IT operations, including help desk support, systems administration, endpoint management, and IT infrastructure across all Earnix offices and remote users. Partner with business and technology stakeholders to translate operational and growth needs into scalable IT solutions, policies, and strategic roadmaps. Lead the implementation and ongoing management of the company’s information security program, ensuring compliance with SOC 2, ISO 27001, and relevant regulatory frameworks globally. Drive the adoption and integration of AI-powered tools and automation across IT workflows, enabling global teams to work more efficiently and securely. Build, manage, and develop a high-performing, globally distributed IT team, setting clear goals, driving best practices, and fostering a culture of service excellence.

Position Intro:
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.