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Were looking for a talented technical support lead - dedicated and service-oriented individual to join our team.

Help us continue our rapid growth, and maintain streamlined Cloud-Based Solutions for our customers.

As a part of our team, youll work closely with DevOps and R&D team leaders.

Youll lead the management of all customer-related technical support matters and consulting, including managing tickets.

Responsibilities:
Managing the divisions support team, building and mentoring the team members while driving their professional development.
Lead members of the Technical Support team, including day-to-day management and professional development.
Be the main expert and focal point of our cloud technologies and platforms
Researching issues and identifying potential solutions while providing prompt and accurate feedback to customers and internal stakeholders
Prioritize and manage multiple issues from customers on our products and platform, simultaneously
Communicate with customers and internal stakeholders and ensure that they are well informed of the progress and plan

In this role, you will be responsible for designing, building, and implementing robust, secure, and highly scalable cloud architectures. You will work closely with clients to understand their business and technical needs, formulate cloud strategies, and lead complex cloud migration and modernization projects. Your expertise will enable our customers to leverage the full potential of the cloud to drive innovation and business growth.

Key Responsibilities:
Collaborate with clients to gather requirements, define their cloud strategy, and understand their business challenges.
Design and architect scalable, highly available, and secure cloud-native environments and enterprise-grade infrastructure.
Lead cloud migration initiatives, including re-hosting, re-platforming, and refactoring applications for the cloud.
Conduct Well-Architected reviews to ensure existing cloud environments are optimized for security, reliability, performance, and cost-efficiency (FinOps).
Design and implement Infrastructure as Code (IaC) to automate the provisioning and management of cloud resources using Terraform.
Provide technical leadership and guidance on cloud security best practices, networking, and identity and access management (IAM).
Stay up-to-date with the latest cloud trends, emerging technologies, and new services offered by major cloud providers.

Required PMO/Release Manager
Job Description Summary
Lead planning, control, and resource management processes across the R&D organization to support execution excellence in a complex, multi project environment. Ensure accurate plan vs actual tracking, high quality work plans, and effective engineering resource utilization with strong emphasis on transparency and data driven decision making.
Job Description
Key Responsibilities
Manage plan‑vs‑actual tracking for R&D programs and workstreams.
Monitor engineering resource allocation across multidisciplinary teams.
Identify schedule, resource, and scope deviations; analyze and escalate as needed.
Ensure high‑quality work plans with clear milestones, dependencies, risks, and capacity needs.
Maintain an organization‑wide view of R&D capacity, demand, and utilization.
Analyze workload and utilization trends; recommend efficiency improvements.
Lead change‑control processes and assess impacts on approved plans.
Define KPIs and develop dashboards and reports for leadership.
Present status updates with risks, bottlenecks, and actionable insights.
Collaborate with project managers, engineering leads, product management, and leadership.
Maintain planning methodologies, templates, and tools.

We are seeking a Embedded Systems Software Architect to own the technical direction of our embedded software platforms. This role combines hands-on development, system architecture, and technical leadership, guiding a team of embedded engineers while ensuring high-quality, scalable, and reliable software across current and future products.
You will act as the technical authority for embedded software, working closely with hardware, systems, and product stakeholders to translate requirements into robust software solutions.
What will your job look like?
Lead the technical direction and architecture of embedded software platforms across middleware and application layers.
Serve as the technical authority for embedded software, combining hands-on C/C++ development with system-level ownership.
Design scalable, modular software architectures and define clear interfaces between hardware, OS services, middleware, and application software.
Drive key technical decisions, architectural trade-offs, and long-term roadmap.
Develop and integrate middleware and application-layer components, including multi-threaded and real-time logic.
Lead design reviews, mentor embedded software engineers, and promote high coding and architectural standards.
Take ownership of complex system-level debugging, performance optimization, and software quality.
Work closely with OS, systems, product, QA, and manufacturing teams to translate product requirements into robust technical solutions.