דרושים » תוכנה » CRM & Retention Data Analyst

We are looking for a Data Analyst who will be part of our Growth team and have a significant ability to impact our business.
Whats the job?
Develop predictive models and perform advanced data analysis to generate key insights and actionable recommendations for high-level management.
Conduct deep analytical investigations, including hypothesis-driven analysis, data exploration, and anomaly detection, to uncover trends, root causes, and business opportunities.
Work closely with Customer Success, Product, and Business teams to analyze partner performance, identify optimization opportunities, and translate data insights into scalable operational improvements.
Build and maintain machine learning pipelines, data analytics automation tools, and scalable processes to improve company revenue, partner performance, and Customer Success operations.
Collaborate with the team to design experiments (A/B testing) and continuously improve the analytical and reporting processes through streamlined and scalable approaches.
Contribute to the development and maintenance of advanced data dashboards, reports, and visualizations that track business performance, model performance, and overall data health, and ensure robust data quality and tracking mechanisms.

We are seeking a highly motivated and experienced Senior Product Analyst to join our team. This position is part of our Voice Group, reporting to the Data Team Lead. You'll be the analytical backbone of the team, working side-by-side with PMs and engineers to find what's working, what can be improved, and what to build next.

We are looking for someone with a relentless curiosity for both user behavior and AI/ML mechanics; someone who understands how models function and possesses a natural drive to dig into data anomalies until they make sense. Your work will directly shape how our voice agents perform, from surfacing patterns in conversation data to providing the inputs that improve our models.

Responsibilities
Analyze conversational data at scale to uncover opportunities for improving resolution rates, success rates, conversation depth, and growth.
Partner closely with Voice PMs to translate data findings into product priorities and roadmap inputs.
Provide the analytical insights and requirements that drive model improvements while collaborating with ML and engineering teams to define and own end-to-end success metrics.
Build and maintain dashboards and metrics that give the Voice group a shared, reliable view of performance.
Design and analyze experiments and A/B tests to validate hypotheses about agent behavior, conversation flows, and user outcomes.
Develop a deep understanding of our conversational data, taking full ownership of the analytical infrastructure to ensure the highest standards of data integrity and becoming the primary storyteller for your domain.
Proactively investigate data anomalies or gaps to identify root causes and propose solutions without waiting for external direction.

The Strategy & Business Analytics team is seeking a highly analytical, business-driven Business Analyst to play a key role in driving the companys growth and profitability. This role is central to analyzing, owning, and optimizing end-to-end business processes that directly impact the companys economic performance and P&L.
The Business Analyst will lead strategic and tactical initiatives across the organization, translating complex data into actionable insights and measurable business outcomes. This role requires strong ownership, independent execution, and close collaboration with cross-functional stakeholders.
Key Responsibilities:
Own and lead end-to-end analytical projects tied to core business processes, with direct impact on revenue growth, cost efficiency, and profitability.
Analyze business performance across products, channels, and customer segments, and translate insights into clear recommendations for strategic and tactical decision-making.
Build, maintain, and continuously improve reports, dashboards, and KPIs to support business monitoring and executive decision-making.
Partner with stakeholders across Strategy, Marketing, Product, Operations, and Finance to drive execution and ensure alignment with business objectives.
Conduct deep customer analysis, including segmentation, lifetime value, profitability, behavioral trends, and cohort analysis.
Work with large, complex datasets and develop scalable analytical tools to streamline processes and improve operational efficiency.
Deliver ad-hoc analyses under tight timelines to support fast-paced business decisions.
Ideal Candidate Profile:
A proactive, hands-on business analyst who takes full ownership of initiatives from problem definition through execution and measurable impact.
Strong commercial mindset with the ability to connect data insights to P&L drivers, growth levers, and profitability optimization.
Comfortable operating independently in a fast-growing, dynamic environment, while influencing stakeholders without formal authority.
Highly analytical, detail-oriented, and driven by turning data into clear actions and results.

Were looking for a Senior Business Analyst who works at the intersection of growth, data, and strategy, and acts as a true partner to our Go-To-Market and Revenue teams. This role goes beyond reporting-its about understanding the drivers behind our business performance, shaping commercial strategy, and turning complex data into actionable growth levers.
Youll be deeply embedded in how our business scales, from defining commercial success metrics and optimizing the sales funnel to influencing the company roadmap with clear, data-driven recommendations.
Hands-on experience using GenAI to accelerate business analysis, forecasting, insight generation, and decision-making processes is a must for this role.
This role is based in Tel Aviv. We work in a hybrid model, with 3 days a week in the office.
This might be for you if:
You enjoy working closely with Sales, Marketing, Finance, and Operations leaders.
You like answering complex questions about revenue drivers, customer acquisition, and market trends.
Youre comfortable owning analyses end-to-end-from framing the business problem to measuring the impact.
You thrive in fast-moving, iterative environments where agility is key.
You actively leverage AI tools to improve analytical speed, forecasting quality, and insight depth.
You care about outcomes, not just dashboards.

As a Business Analyst in our company Marketing, youll be a strategic partner, transforming data into impactful decisions that drive our North Star goal. In your day-to-day, you will:
Drive decision-making by defining initiatives, measuring impact, and providing proactive recommendations from deep-dive analyses
Research, define, and rigorously analyze key metrics, understanding root causes and ensuring valid, actionable measurement using statistical methods
Leverage Generative AI and Large Language Models to enhance data exploration, automate analysis, and accelerate insight generation
Lead the design, execution, and interpretation of A/B tests and experiments, guiding product and marketing strategy
Analyze complex user funnels and journeys to identify friction points and optimize paths for engagement and conversion
Pioneer automated tools and build advanced dashboards to empower stakeholders with actionable insights and foster a data-fluent culture
At our company, we believe our best work happens together. Our work model is fully in person, with 5 days a week from our office. Flexibility remains a core value at our company and special requests are handled thoughtfully at the team level.

We are looking for a native French speaker with a high level of proficiency in English to join our Annotation and Analysis team at the as a Data Annotator and Analyst.
In this role, you will work with large volumes of data in both French and English, annotating and analyzing datasets used to evaluate and train machine learning models, including large language models (LLMs). Your work will involve reviewing model outputs and preparing high-quality training data that supports the development and continuous improvement of AI-driven products. In addition, as part of the job, you will conduct complex analysis on the annotated data and provide insights to the other stakeholders.
This position is ideal for someone passionate about linguistics and data, and who enjoys working on detail-oriented tasks that directly impact model quality. As part of a collaborative, cross-functional team, you will work closely with Data Scientists and Product Managers to ensure that datasets are accurately labeled and annotation standards support the development of reliable machine learning systems.
Responsibilities :
Evaluate the quality of machine-translated text, with a focus on French language accuracy and fluency.
Annotate and assess AI model responses to support systematic evaluation and improvement of model performance.
Create high-quality annotated datasets used to train and evaluate LLMs and other NLP models.
Write and refine LLM prompts that support scalable human annotation workflows.
Collaborate with cross-functional teams, including Data Scientists and Product Managers, to communicate linguistic nuances and implications of French translations on model behavior and user experience.
Analyze annotated data and evaluation results to identify patterns, assess model quality, and surface insights for model improvement.

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend and achieve their creative goals. Trusted by over 50 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. We're looking for a Sales Data Analyst to join our Sales Operations Team. You'll play a crucial role in supporting our revenue operations, guiding strategic processes, and providing essential direction. The ideal candidate will have strong storytelling skills, attention to detail, and excellent communication. As a Sales Operations Analyst, you'll manage sales and partnership data, crafting dashboards, SQL queries, and delivering actionable insights to stakeholders.
About the Role:
* Craft dashboards & reports to monitor business and operational processes.
* Own business performance analysis, focusing on metrics like retention and conversion.
* Develop comprehensive analyses and models to optimize resource allocation and drive efficiency.
* Define business KPIs, proxies, and targets for performance measurement.
* Collaborate with cross-department stakeholders to spot trends and seize opportunities.
* Calculate and validate sales commission payments, ensuring accuracy, and alignment with company compensation plans and performance metrics.
* Quick-thinking, adaptable, and ready to tackle any challenge.

Join our company's growing Travel Product Strategy & Analysis team as an Analytics engineer focused on driving strategic product decisions through data-driven insights. You'll be at the center of product investment strategy, working directly with Product Managers, Engineering, Design, Leadership and Data Teams to harness data insights and empower teams to optimize our marketplace and user journey on our company Travel.
As a key member of our small, high-impact team, you'll own business understanding for our travel platforms and serve as the analytical backbone. You will focus on execution by delivering insights, building dashboards, track metrics, develop models and analyze results. This role combines deep data fundamentals and thorough analytical rigor with strategic product thinking to influence investment decisions.
What Youll Do:
Work cross-functionally with Product, Engineering, Leadership and Design teams to deeply understand business needs and translate them into data requirements, well-defined metrics, and analytical tools to enable KPI tracking
Design, build, and maintain scalable, reliable data models and infrastructure to support analytics, operations, and product use cases
Champion data quality, documentation, and execution to ensure observability and trust across the organization
Own all data aspects of the flights team line of business
Spearhead AB testing development and implementation to increase deployment trust.
Support ongoing and adhoc analyses to ensure business goals are met and to uncover areas of opportunity.

were looking for a Marketing & Growth Data Analyst to help shape how we grow. In this role, youll work closely with Marketing leaders and senior management to measure performance, run meaningful analyses, and influence decisions that drive efficient customer acquisition and revenue growth. The role focuses on performance measurement, advanced analytics, and statistical modeling to inform strategy, budget allocation, and optimization decisions. This is a hands-on role in a fast-moving startup environment, with real ownership, high impact, and strong exposure to leadership.
Responsibilities:
Partner closely with Marketing leadership and top management on high-impact growth decisions.
Define, track, and evolve core Marketing & Growth metrics (CAC, LTV, ROAS, payback, etc.).
Build dashboards and recurring insights using Tableau, backed by Snowflake and dbt.
Analyze performance across multi-channel marketing efforts (paid, organic, lifecycle, partnerships).
Design, run, and analyze A/B tests and experiments, from metric definition to insights.
Own and improve tracking and attribution frameworks to ensure reliable measurement.
Build and apply statistical and econometric models (e.g., MMM, regression, incrementality) using Python or R.
Support forecasting, planning, and budget allocation with data-driven insights.
Communicate findings clearly and confidently to non-technical stakeholders.

we are looking for a Reference Data Analyst (Spanish speaking).
The primary purpose of this position is to research, analyze and interpret, client queries within the Reference Data Challenge Resolutions team. The Challenge Resolution team is responsible for handling external client queries, internal stakeholder (account management, sales, product, pricing and production teams) queries and reporting and analyzing trends based off the results of these queries. The focus will be to deal with more complex queries from various external and internal sources; to update and maintain that data in various internal database and to add value through increased analysis of the queries.
Responsibilities:
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Support our customers by resolving problems by understanding their cause, gathering the relevant information and formulating and implementing a solution with the guidance of the Manager.
Confidently participate in client calls and meetings.
Contribute to the implementation of change in services and systems, and suggest and implement improvements with the guidance of the Manager
To provide support and become an escalation point for queries in the absence of the manager.
Become a subject matter expert on more than one of our internal database/applications.
Compile team statistics and evaluate results
Liaise with other departments such as pricing, product, data collection and account management.
Identify potential new and enhanced reliable sources that can be used to gather data (i.e. a new data vendor provider)
Identify different/more effective/productive ways to use the existing sources with a view to decrease idle time/ increase speed
Provide support on continued development of the SPER query system, including suggesting enhancements and participating in testing.