We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans

As a Community Associate, youll be the primary point of contact for the Community and act as the face of WeWork! You will report to your building each day to support the Community Management team to achieve the following:
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!
Ensure that your building is fully operational and processes are running efficiently.
Drive growth and promotion of WeWork-provided service offerings.
Take direction from the Community Lead and the Community Manager to support the Community Team and members as necessary.
All of this while illustrating WeWorks core values and working towards achieving our mission.

In this role, your responsibilities will Include, but wont be limited to:
Front Desk Management:
- Cover the front desk during the buildings set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
- Greet members and guests with a warm and welcoming demeanor.
- Ensure all visiting guests are in accordance with WeWorks guest policy by ensuring all guests properly sign-in via Welkio iPad.
- Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.
- Keep the front desk clean and organized.
- Notify members of any food deliveries and couriers.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

Events and Membership Engagement:
- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact to the appropriate event team.
- Consistently celebrate members successes and milestones through gifts and notes.
- Distribute all necessary info to promote the event including posting of weekly events posters and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).
- Input notes into Spacestation or equivalent system about Members.
- Identify and execute opportunities to connect members with each other.
- Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
- Be active on the WeWork member network to engage members.
- Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.
- Write and send broadcasts relating to building updates.

Building Operations and Management:
- Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
- Receive, process, sort, and organize all mail.
- Locate and issue post via the regional system to members upon request.
- Keep the mailroom organized and clean.
- Return to Sender for unidentified mail and former member mail after 30 days of no-pick up.

We are looking for an Account Manager Team Lead to drive Automat-its growth across the Israeli market, with a strong emphasis on expanding existing customer relationships while identifying new opportunities within the current client base. In this role, you will lead and mentor the Israeli Account Management team, owning both their performance and professional development. You will manage a portfolio of key accounts with a personal revenue target, while also being responsible for the teams overall retention, expansion, and customer success metrics.

Work location: hybrid from Tel Aviv.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities
Lead and mentor a team of Account Managers - setting clear performance expectations, running regular 1:1s, and supporting individual development plans.
Define and drive the team's sales strategy, including territory planning, pipeline management, and playbook development.
Identify skill gaps and build structured programs to scale team capabilities - through coaching, training, and knowledge sharing.
Set team targets and track performance against KPIs, stepping in with hands-on support where needed.
Foster a high-performance culture built on accountability, collaboration, and continuous improvement.
Partner with Sales leadership to shape go-to-market approaches and feed field insights back into strategy.
Recruit, onboard, and ramp new team members, ensuring they're set up for success from day one.
Identify cost optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather customers feedback on their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

As a Global Account Manager, in our Tel Aviv office, you will work with our companys advertisers across the globe coming from multiple verticals. You will drive advertiser success by educating, consulting, onboarding and providing strategic advice, in addition to building ongoing relationships with our advertising partners.
In this role, you will also be responsible for optimizing and maximizing the performance of our customers dynamic campaigns, by turning numbers into insights into action items, and by collaborating closely with the Dynamic Ads Product and R&D teams.
You will use your excellent communication skills and passion for digital advertising, enhance your analytical and consultative skills in a fast-paced environment. This role is an outstanding opportunity for a customer-focused and data-driven individual interested in establishing themselves as a digital advertising authority, and driving impact at scale.How youll make an impact:
At a fast-moving technology company, no two days will ever be the same. As a Global Account Manager, you will:
Build relationships with brand and agencies high level contacts from around the globe and ensure their success with our company.
Monitor the performance of dynamic campaigns and analyze key metrics and performance indicators to identify areas for improvement of our clients.
Understand clients business/marketing objectives and provide data-driven solutions.
Identify upsell opportunities and provide strategic long-term recommendations.
Be a product expert.
Troubleshoot and resolve issues in a timely manner.
Work cross-functionally with the Product, R&D and Support organizations to drive revenue and increase customer satisfaction.
Conduct A/B testing and experimentation to refine campaign elements and improve results.
Generate regular reports on campaign performance using multiple internal dashboards and tools, highlighting key insights and actionable recommendations.

About Us we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io. The Role- We are looking for an experienced, strategic, and data -driven Director of Sales Operations to lead, scale, and optimize our global sales infrastructure. In this role, you will manage two core pillars: our salesforce & Sales Operations team, and our Sales data Analytics team. You will be responsible for driving operational excellence, streamlining processes, and equipping our sales teams in Israel and New York with the tools, insights, and workflows they need to win. If you thrive at the intersection of strategy, technology, and people management, this is the place for you. Key Responsibilities: Team Leadership: Lead, mentor, and scale a high-performing global team consisting of Sales Operations specialists, salesforce administrators, and Sales data Analysts. Process Optimization: Own the end-to-end sales process lifecycle. Continuously analyze, refine, and streamline workflows for both local (Israel) and remote (New York) sales teams to drive productivity and eliminate friction. Tech Stack & salesforce Ownership: Serve as the strategic owner of our CRM ( salesforce ) and broader sales tech stack. Drive platform adoption, data integrity, and implement scalable tools to support complex B2B sales cycles. data -Driven Strategy: Partner with the Sales data Analytics team to deliver actionable insights, pipeline analysis, forecasting models, and performance dashboards for sales leadership and executives. Cross-Functional Collaboration: Act as the bridge between Sales, Marketing, Finance, Legal, data and Product to align on targets, commission planning, lead-to-revenue funnels, and data consistency. Sales Enablement: Design and implement rules of engagement, territory mapping, and lead routing strategies to maximize the efficiency of our global sales reps.

Our team is dedicated to supporting B2C (Business to Consumer) advertisers in maximizing their product potential on our company. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals on our company.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli B2C advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv and is a permanent position.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of our company in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

Required Account Manager - Base44
Tel Aviv
Job Description
We're building the go-to-market team for Base44, an AI-powered software development platform recently acquired by us. As an Account Manager, you'll be instrumental in managing business customers (from SMB to enterprise), nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You'll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
Were building the go-to-market team for Base44, an AI-powered software development platform.
Responsibilities:
Own and nurture relationships with our business customers, serving as their primary point of contact and trusted advisor
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
Use AI tools proactively to enhance your own productivity and the team's from drafting - communications and synthesizing customer insights to building lightweight internal tools that reduce manual work
Maintain and continuously improve how we work - building automations, templates, and AI-powered workflows that scale how the team manages accounts and tracks customer health
Help define our operating motion from day one - establishing scalable playbooks, tooling, and AI-assisted processes that grow with the team.

We are seeking a detail-oriented and technically curious Customer Success Intern to support our Customer Success Operations team.
Hours: 8-10 hours per week
In this role, you will become an expert in the platform and work closely with the Head of Customer Success to support enterprise-level clients with technical setup, implementation, and ongoing optimization.
This is a hands-on opportunity to gain experience at the intersection of customer success, AI tools, and product development.
Key Responsibilities:
Build and customize templates within the platform for enterprise customers
Set up and refine brand voice configurations
Create and manage A/B testing templates to support customer campaigns
Collaborate with Customer Success, Product, and R&D teams on technical operations
Identify, document, and clearly communicate platform bugs and issues
Provide feedback and suggestions to improve product functionality based on user experience
What Youll Gain:
Hands-on experience working with an AI-powered platform in a real-world environment
Exposure to Enterprise Customer Success Operations
Opportunity to contribute to product improvements and innovation.

We are seeking a Strategic Account Manager to lead complex commercial engagements with leading automotive OEMs and Tier 1s in the ADAS ecosystem to join our dynamic Sales team. This role included managing long cycle, multi stakeholder deals from early positioning through RFQ to final commercial negotiation and execution. In this role, youll have the opportunity to build relationships with industry-leading OEMs and lead the Sales lifecycle of our advanced SOC software solutions for ADAS applications
What will your job look like?
Own and drive Sales activities for strategic OEM accounts, leading commercial strategies end to end.
Create long term relationships with strategic customers through proactive engagement, strong negotiation, and consistent value delivery.
Manage the entire sales process from RFQ/RFI review to issuing competitive price indications and negotiating commercial terms across 12 to 24 month sales cycles.
Lead the commercial aspects with strategic customers, including direct engagement with procurement and executive stakeholders.
Be the single point of contact for customer commercial inquiries, ensuring a seamless communication flow and outstanding customer experience across complex internal and external stakeholder environments.
Translate complex technical capabilities into clear business and commercial value propositions that resonate with clients.
Work in a team supporting multiple OEMs and Tier 1s in driving success together while aligning closely with BD, product, finance, legal, and executive teams to move deals forward.
Drive momentum and push deals forward despite internal and external friction, ensuring progress in complex and political sales environments.

SuperCom (NASDAQ: SPCB) is a trusted name in advanced tracking, identification, and security solutions since 1988. We deliver multi-disciplinary solutions that combine hardware, software, communications, and cloud-based platforms in the fields of secure identity, public safety, and smart monitoring. We are looking for a highly motivated, results-driven, and customer-focused Director of Sales to join our International Sales team. Reporting to the VP International Sales and based at our Tel Aviv headquarters, this role will be responsible for driving new business growth through the development, pursuit, and acquisition of government contracts for offender electronic monitoring solutions across the APAC region, with a primary focus on Australia and New Zealand (ANZ) . The position requires a strategic sales professional capable of building long-term customer relationships, managing complex government procurement processes, and expanding SuperCom's presence in key target markets. Primary Market Focus: Australia & New Zealand (ANZ), with broader responsibility across the APAC region over time. Job Responsibilities
* Initiate and execute government sales strategies across APAC, with a focus on Australia and New Zealand (ANZ)
* Develop and implement a regional sales strategy & business plan for penetrating new markets in APAC both through government tenders and direct sales.
* Examine marketing and sales statistics to identify opportunities and devise strategies for sales resources focus, maximum growth and increased market share.
* Develop and maintain a pipeline of new opportunities while closing existing opportunities.
* Onboard new partners and system integrators that fit with the market preferences and project scope needs
* Build executive relationships with C-level customers, local partners and distributors
* Manage RFPs, tenders
* Initiate and lead pre-sales activities: marketing activities, industry events, specifications, demos, PoC’s, presentations, commercial proposals, etc.
* Keep accurate weekly reporting on quarterly business opportunities and probabilities for the quarterly forecast
* Attends Tradeshows and other sales/marketing events as required.
* Travel is up to 50%, as needed.