דרושים » מערכות מידע » Salesforce Business Analyst - Israel

As an Engagement Manager, you will report to the Director of Engagement Management on the Professional Services team. Your main goals are to work with the sales team to position services value, introduce implementation best practices, and support closing the license sale while setting up the customer for success. Your performance will depend on your ability to operate in a pre-sales environment, excel in setting expectations with customers for a comprehensive and sound delivery plan. You must demonstrate prescriptive solution design and display project delivery credibility while presenting comprehensive implementation proposals for customers and prospects
RESPONSIBILITIES
During the course of a project, be the primary customer interface and perform project management activities that ensure adherence to our methodology.
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and digital transformation leadership Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Work with our Sales team to develop Statements of Work, and then deliver the implementation against the contracted timelines and Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
Have difficult conversations regarding project issues, risk management, budget, and timeline and formally capture and communicate outcomes of those meetings.
Manage customer escalations and coordinate cross-functional teams to resolve critical customer issues, owning the communication back to the customer.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

We are looking for a Salesforce System Analyst and a project manager to join our Global Information Systems team.

In this role, you will work closely with the business to provide solutions on the Salesforce platform, supporting Sales, Service, and Marketing domains.

You will play a key role in implementing new features, maintaining the system, and ensuring daily operations run smoothly.

If you are an experienced team player who combines strong technical expertise and project management skills with a proactive, solution-oriented mindset, this is the role for you.

Responsibilities & Scope of Role:
End-to-End Delivery: Lead complex Information Systems projects from end to end, including all lifecycle stages (initiation, planning, execution, monitoring, and closure/maintenance).
Problem Solving: Find creative and effective solutions for complex technical and business challenges.
System Implementation & Configuration: Manage and implement Salesforce configuration tasks, including validation rules, approval processes, workflows, and flows.
Global Support & Enhancement: Work closely with international teams to provide system support, training, gather feedback, and implement system enhancements.
Reporting & Analytics: Create rich, actionable analytic reports for various teams and management.

we are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.
Responsibilities:
End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

Responsibilities:
Project Manager manage large projects including timeline, budget, scope, C level relationships/expectations. Participate in end to end implementation planning and manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, issue management and status updates for the project.
Manage end-to-end functionality as it relates to the analysis, design, build, test, and deployment of enterprise level solutions.
Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Adopt a standardized development lifecycle methodology for all projects.
Develop and maintain numerous project deliverables that support the solution design including discussion documents and other project artifacts.
Establish and maintain Trusted Advisor status with Project, Business and Technology stakeholders
Facilitate requirements gathering, including review sessions, and assist with the creation of project deliverables, as needed.
Hands-on application configuration/customization to meet client needs.
Manage UAT with end users including coordination and user acceptance signoff.
Collect, formulate, and disseminate best practices on project implementation, solution positioning and delivery. Provide feedback to Engagement Managers and Executive Sponsors when necessary.
Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
Travel may be required.

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.
As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.
Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of solutions.
This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.
Responsibilities:
Conduct business analysis to support the deployment and optimization of solutions across client environments and impact assessment of identified issues.
Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
Research, analyze, and structure large data sets, addressing both technical and business perspectives

we are recruiting Salesforce Developers to join our fast growing team.
Responsibilities:
Work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management.
Specific Duties:
Execute declarative Salesforce application configuration
Use Apex and Visualforce to create unique customer-based solutions
Ability to lead client projects and internal team
Interact directly with our customers and the company team, including consultants, architects and sales to ensure customer success
Participate in the full application life cycle from technical design to development, testing, and deployment
Build salesforce.com product extensions using Visualforce technology
Develop new native products on the force.com platform.

Required Fraud Analyst
Israel - Tel Aviv
About the role:
As a Fraud Analyst, you will be responsible for one of the most critical assets in the company: maintaining the accuracy, reliability, and performance of what is widely considered the leading e-commerce fraud decisioning system in the industry.
You will be expected to think analytically and creatively, constantly improving how we identify fraud and protect legitimate customers. Your work will focus on solving real and evolving business challenges faced by some of the worlds largest and most advanced online retailers. In this role, you will also have direct exposure to key customers, providing analytical insights and helping tailor solutions to their specific needs.
This position has strong technical and analytical depth, but prior coding experience is not required. We believe great analysts can learn the technical tools they need as part of the role through structured training and hands-on work. We hire across multiple levels and adjust the scope and level of ownership based on what we learn during the interview process.
You will join a dynamic, high bar department with a strong culture of excellence, curiosity, and ownership. We work in an informal and collaborative environment where people learn fast and ideas matter. The role offers meaningful growth opportunities, with clear paths toward both senior individual contributor and managerial roles, allowing you to shape your career based on your strengths.
Your work will directly impact our product, protect millions of customers, and help shape the future of trust in digital commerce.
What you'll be doing:
Design, implement, and continuously improve decisioning logic running in live production systems
Research complex fraud patterns, adversarial behaviors, and emerging threats
Analyze large scale datasets to extract actionable insights and improve decision accuracy
Develop and automate analytical processes to increase efficiency and scalability
Work closely with Data Science, Engineering, and other cross functional teams to drive platform improvements

Were looking for a Business Analyst - HR / People Analytics to join our fast-growing Business Analytics team and focus on building scalable people and workforce analytics capabilities across the company.
This role partners closely with People (HR), FP&A, and Data teams to deliver insights on workforce trends, hiring effectiveness, headcount planning, and people-related financial impact. The role complements existing HR analytics capabilities by focusing on cross-functional, strategic, and company-level analytics, in addition to operational HR reporting.
Youll combine strong analytical skills, understanding of people data, and business storytelling to help leadership make informed decisions about workforce planning, organizational health, and cost management.
Responsibilities
Talent & Recruitment Analytics
Analyze recruitment funnel metrics including time-to-hire, time-to-fill, conversion rates, and hiring velocity.
Support hiring plan tracking and capacity analysis in collaboration with HR and Finance.
Work closely with the HR Ops supporting Greenhouse to align data definitions and reporting logic.
Identify bottlenecks and improvement opportunities in the hiring process through data-driven analysis.
People & Workforce Analytics
Analyze workforce trends including headcount evolution, attrition, retention, internal mobility, and tenure.
Build reporting and insights around employee lifecycle metrics and organizational structure.
Partner with HR to improve data quality, definitions, and consistency across people systems.
Deliver actionable insights to People leadership and senior management on workforce health and risks.
Headcount, Cost & Financial Impact Analysis
Partner with Finance and FP&A to support headcount planning, forecasting, and scenario analysis.
Analyze the financial impact of hiring plans, attrition, and organizational changes on operating expenses.
Support workforce cost modeling, including payroll and people-related expenses.
Help align people plans with budget targets and company-level financial objectives.
Data & Analytics Operations
Use SQL and Snowflake to extract, structure, and analyze people-related data.
Build end-to-end dashboards and reports using Tableau (preferred), from data modeling to visualization.
Collaborate with Data /BI team to improve data pipelines, governance, and reporting infrastructure.
Leverage automation and AI-driven tools where applicable to improve reporting efficiency and scalability.
Cross-Functional Collaboration & Communication
Act as a trusted analytics partner to HR, Finance, and leadership stakeholders.
Translate complex data into clear insights and business stories for executive audiences.
Prepare presentations and analysis for leadership reviews, planning cycles, and strategic discussions.
Contribute to the continuous improvement of people analytics frameworks and reporting standards across the company.

What youll do
Reporting to the Manager, Financial Operations in the US, this person will be among the first hires in Israel focused on Financial Operations, as part of a larger global Financial Operations (FinOps) team. The team aims to deliver operational excellence of our customer transaction lifecycle and manage our liquidity to support the companys business growth across the globe. As a FinOps Analyst, youll work closely with counterparts within Operations but also with Commercial and Product teams to identify and remediate FinOps-related issues. This person will need to work a 9-6PM shift.
This role is based in Tel Aviv.
Responsibilities:
Utilise advanced Zendesk skills to manage FinOps-related customer requests (e.g., payment investigations, returns, recalls, and reconciliation inquiries); proficient in Triggers, Tagging, Routing Queues, and Macros to streamline queue management, ensure SLA adherence, and improve operational efficiency across global FinOps workflows
Monitor global end-to-end client transaction lifecycle, handle inquiries, detect exceptions from data reports and dashboards in a timely manner, communicate with teams and other departments to handle issues
Support with daily safeguarding obligations, across multiple company entities
Monitor the clearing and settlement of client funds and global money pools; drive data oriented approaches to improve our liquidity management system, fund risk management and treasury efficiency and utilisation
Maintain the team knowledge base and refine the standard operating procedures; find opportunity for operational optimisation and process automation tooling.
Build data-oriented performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimise errors
Set up compliant, accurate and timely reporting data capabilities based on external regulatory and third party requirements.

we are looking for a brilliant Finance data Analyst to join our fast-growing company as part of the FP&A team. As part of this position, you will provide technical, analytical, and operational support across multiple core functions, including Finance (FP&A, Accounting), Investor Relations, and Legal teams. You will take a significant part in delivering data -driven insights and supporting critical regulatory and compliance processes. Were looking for someone who is AI-native, tech-savvy, and curious by nature - a self-learner who takes ownership, utilizes AI tools to enhance analytical workflows, and proactively turns sensitive financial and user data into action.

What am I going to do?:

* Act as the data delivery focal point for Finance (FP&A, Accounting), Investor Relations, and Legal teams.
* Perform daily data extraction, analysis, validation, and quality checks on complex financial datasets (revenues, fees, GMV, users, etc.).
* Support FP&A with ongoing reporting, financial modeling, and a deep understanding of revenue structures and business models (Marketplace, Seller tools, etc.).
* Support financial audit processes and SOX compliance, collaborating with external auditors (EY) and internal stakeholders to validate financial reporting accuracy.
* Support Investor Relations by translating business questions into structured data analyses for earnings calls and ongoing reporting needs.
* Collaborate with legal stakeholders to support GDPR-related procedures and monitor regulatory and compliance-related processes.
* Collaborate with data & Engineering teams on data pipelines and new data initiatives.
* Define requirements for data and finance tools, lead implementation projects, and proactively manage multiple priorities in a fast-paced environment.
* Communicate actionable insights, findings, and ongoing business analysis to cross-functional stakeholders.
* Build and maintain dashboards and data visualizations to monitor financial performance and support ongoing business decisions