we are looking for a Technical Account Manager 2.
A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available.
A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
What Youll Do:
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customers IT Operations environment on a regular basis and provide recommendations that will maximize value.
Be the customers advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success

Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities:
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth.

Required Technical Account Manager
About the Role
Our clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products.
Externally, youll be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current services.
Internally, you'll collaborate daily with various departments including Product, Account Management, Analytics, Data Science, and R&D to ensure all relevant aspects of the product life cycle are addressed.
The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.
What You'll Be Doing:
Act as the primary technical contact for enterprise merchants, leading integration efforts, upsells, and cross sales initiatives.
Translate business needs into technical solutions by leveraging a deep understanding of our platform and capabilities.
Build and manage joint project plans with clients, ensuring milestones and deliverables are met.
Partner closely with Account Management, Sales, and Support as the technical subject matter expert for new and existing offerings.
Troubleshoot complex technical issues, investigate logs and data, and provide clear, actionable solutions.
Proactively identify opportunities to improve processes, tools, and product capabilities.

**This is a temporary position until 30.04.27**
we are looking for a Public Sector Account Manager.
As a Public Sector Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Public Sector Customers.
On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
Do you look around corners for ways to engage and service customers?
Are you passionate about using technology to solve business problems that have big customer impact?
Come build the future with us.
Key job responsibilities:
* Help to drive business growth and expansion in a Health Organizations.
* Suggest and execute against a territory plan.
* Manage numerous accounts concurrently & long-term.
* Articulate compelling value propositions around AWS services.
* Accelerate customer adoption.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction.

The Account Executive creates, progresses and closes opportunities for our Commerce Cloud. For customers, this will range from holistic business transformations to specific projects requiring single solutions. As a trusted advisor, you will establish relationships with entire C-Suites and partner with them for long-term success.
As the primary owner of many customer relationships, you will drive deals from first call to close, effectively leading sophisticated deals throughout the entire sales process to order form signature. As a business development professional, you must be a driven individual who can generate a large amount of pipeline for the business within a short period of time.

Day to Day
For our Account Executives, no day is the same. You will sell our Salesforce Commerce Cloud into a variety of commercial accounts in Israel.
We will build trusted relationships with existing accounts to seek out and identify new opportunities. We will land new logos, driving Salesforce growth & further advancing our industry leadership as the #1 CRM provider. You will be running complex deals end-to-end, forecasting, prospecting, building strategy, attending roundtables & events, and taking point on urgent issues.
You will use your new business development and relationship building skills to develop and progress opportunities:
You are the CEO of your territory and book of business.
Advise customers on the Salesforce Commerce Cloud and promoted solutions to help them achieve their business goals
Work with the supporting team and engage appropriate resources to lead the end to end sales process
Use your solution selling expertise to uncover customer challenges and to increase revenue by using Salesforce technology to solve customer problems
Regular customer cadence to manage and build high value, long-lasting relationships
Territory/Vertical identification and research to formalise a go-to-market strategy and build qualified target accounts.
Maintaining a long term perspective to maximise overall revenue generation while being able to generate short term results.

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities :
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
Share Salesforce value proposition for existing and/or new customers
Drive growth within an existing assigned account

We are seeking a skilled Senior Technical Account Manager (TAM) to join our company cybersecurity team. The ideal candidate will act as a trusted advisor to our enterprise clients, bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affiliation, strategic thinking, and exceptional relationship management skills. The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains such as Cloud security, Threat detection and response, DevSecOps and many more.
Job description
Strategic Technical Accounts Management
Develop and maintain relationship with client to position our company Cybersecurity team as a trusted partner
Translate clients' needs into our company solutions - Collaborate with internal teams to address complex client requirements
Identify upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains such as Cloud security, Threat detection and response, DevSecOps and more.
Monitor project progress and quality and provide regular updates to stakeholders
Ensure timely resolution of technical issues and escalations
Stay current with industry trends and emerging threats to provide proactive recommendations.

We are seeking a skilled Senior Technical Account Manager (TAM) to join our company cybersecurity team. The ideal candidate will act as a trusted advisor to our enterprise clients, bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affiliation, strategic thinking, and exceptional relationship management skills. The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains such as Cloud security, Threat detection and response, DevSecOps and many more.
Job description
Strategic Technical Accounts Management
Develop and maintain relationship with client to position our company Cybersecurity team as a trusted partner
Translate clients' needs into our company solutions - Collaborate with internal teams to address complex client requirements
Identify upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains such as Cloud security, Threat detection and response, DevSecOps and more.
Monitor project progress and quality and provide regular updates to stakeholders
Ensure timely resolution of technical issues and escalations
Stay current with industry trends and emerging threats to provide proactive recommendations.

We are seeking a skilled Senior Technical Account Manager (TAM) to join EY Israel cybersecurity team. The ideal candidate will act as a trusted advisor to our enterprise clients, bridging the gap between a wide portfolio of cybersecurity services and our customers' business objectives. This role requires a blend of technical affiliation, strategic thinking, and exceptional relationship management skills. The Senior TAM will be responsible to translate client needs into successful projects in variety of cybersecurity defensive domains such as Cloud security, Threat detection and response, DevSecOps and many more.
Job description
Strategic Technical Accounts Management
Develop and maintain relationship with client to position EY Cybersecurity team as a trusted partner
Translate clients' needs into EY solutions - Collaborate with internal teams to address complex client requirements
Identify upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains such as Cloud security, Threat detection and response, DevSecOps and more.
Monitor project progress and quality and provide regular updates to stakeholders
Ensure timely resolution of technical issues and escalations
Stay current with industry trends and emerging threats to provide proactive recommendations.