דרושים » מחשבים ורשתות » IT Specialist

We are an international, growing cyber security company looking for a creative and proactive architect to investigate the top of the edge IT and automotive systems with the ability to identify potential risk and threats and come up with ways to mitigate them. We manage security concept development and system architecture from within the automotive industry itself - making plans for the new cars to come.

About the Role

The ideal candidate will provide technical support to employees, resolve hardware and software issues, and ensure smooth day-to-day IT operations across the organization.

Key Responsibilities

Serve as the first point of contact for internal technical support requests - remotely and locally.
Troubleshoot and resolve issues related to hardware, software, networks, and user accounts.
Install, configure, and maintain laptops, peripherals, and business applications.
Manage users and permissions in systems such as Active Directory, M365, and SSO platforms.
Document issues and solutions in the help desk ticketing system.
Escalate complex problems to relevant IT team members when necessary.
Support onboarding and offboarding processes, including equipment setup and retrieval.
Monitor system performance and support routine maintenance tasks.
Assist in writing guides, FAQs, and internal documentation for employees.
Follow security best practices and help enforce IT policies.

We are looking for a proactive IT Support Specialist to join us 3 days a week and be the "go-to" person for all things technical in our Tel Aviv office. This is a flexible position where you can organize your hours around your studies or other commitments, as long as office needs are met.

You will handle everything from onboarding new employees with the right gear to managing licenses and keeping our daily operations running smoothly. You will work closely with our HR and Operations teams to ensure every "Balancer" has the tools they need to succeed from day one.

Responsibilities
What You'll Do

Onboarding & Offboarding: Own the technical side of the employee lifecycle. Prepare laptops (Mac/PC), set up accounts (Google Workspace, Slack, etc.), and ensure new hires have a "plug-and-play" experience on their first day.
Hardware & Infrastructure: Manage our physical IT inventory. This includes purchasing and setting up laptops, monitors, cables, adapters, and ensuring our meeting rooms are always client-ready.
Help Desk Support: Serve as the first address for troubleshooting hardware and software issues for our team in Tel Aviv (and occasionally remote).
SaaS & License Management: Oversee our software stack. You will assign licenses, track usage, and revoke access for offboarded employees to keep our budget efficient.
Basic Security Hygiene: Help us keep our environment safe. You will ensure all company laptops have the latest updates and antivirus software installed, and manage basic access permissions to ensure the right people have access to the right tools.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently.
?About the Role We are looking for a tech-savvy, service-oriented IT Service & Automation specialist to join our team. This is a unique hybrid role (50/50 split) designed for someone who loves solving hands-on technical issues while possessing the mindset of an automation builder. You will provide top-tier support to our employees (primarily Mac environment) while actively streamlining our internal IT processes through low-code automation and API integrations.
What Youll Do Service & Support (50%): Provide high-quality Technical Support (On-site) for our team, managing tickets via Freshdesk and ensuring a seamless Employee Experience. IT Automation: Identify manual bottlenecks and build low-code workflows to automate IT operations (e.g., Onboarding/Offboarding, permission syncing). system Administration: Manage and optimize our SaaS stack, including Google Workspace, Okta, and HiBob Fleet Management: Administer our Mac-based environment using JumpCloud (MDM) to ensure security and compliance. Integration: Use Webhooks and APIs to connect different platforms and create automated data flows between our internal tools.

We are seeking a Technical Support Specialist!
What Youll Do:
* Provide phone-based Technical Support to thousands of internal users.
* Resolve complex issues involving internal software systems, hardware, and peripheral equipment.
* Utilize remote control tools to diagnose and fix technical problems.
* Lead and instruct users on system operations and best practices. Location: Tel Aviv.

We are looking for a hands-on Senior DevOps Engineer with a strong cloud-native mindset to build, maintain, and evolve our highly scalable, highly-available cloud infrastructure. This role is pivotal in driving operational excellence, security, and automation across our entire engineering organization. You will promote communication, integration, and collaboration to significantly enhance our software development productivity and reliability. You'll work closely with engineering and product teams to streamline delivery, enforce platform standards, and enable a high-velocity development environment-all while keeping reliability and security top of mind.
Responsibilities:
Design, Automate, and Manage complex cloud infrastructure on AWS using best-in-class Infrastructure as Code (IaC) practices.
Lead the operation and enhancement of our production Kubernetes environments (EKS), focusing on automation, security, observability, and seamless CI/CD integration.
Drive continuous improvement across platform tooling, developer experience, and operational processes to meet our ambitious performance and uptime goals.
Implement and enforce security-first infrastructure patterns, including strong IAM, network segmentation, and secure secrets management.
Actively contribute to high-level technical design discussions and cross-functional architectural decision-making, ensuring solutions align with long-term platform strategy.

As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.



Main Responsibilities:

Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

We are looking for a hands-on technical leader to drive the design, implementation, and evolution of our cloud infrastructure. Youll take ownership of building scalable, reliable, and secure systems that empower engineering teams to deliver with speed and confidence. Youll operate in a fast-paced environment, balancing innovation and pragmatism, and fostering a culture of continuous improvement and operational excellence.
Responsibilities:
Lead end-to-end technical initiatives to design and manage cloud infrastructure across AWS and other multi-cloud environments.
Build and evolve automation frameworks and internal tools using Python, Bash, and modern infrastructure-as-code technologies (Terraform or equivalents).
Architect, implement, and maintain CI/CD pipelines that streamline delivery and improve developer productivity.
Champion observability, reliability, and performance - establishing best practices around monitoring, alerting, and system health visibility.
Collaborate closely with cross-functional engineering teams to enable scalable deployments, efficient development workflows, and resilient production systems.
Drive technical tradeoff decisions that balance speed, cost, and reliability in a dynamic, growth-oriented environment.
Act as a mentor and advocate for DevOps culture, enabling teams to take ownership of infrastructure and operations.

As a Cloud Infrastructure and AI Security, you will play a key role in securing multi-cloud infrastructure, embedding security into DevSecOps, and ensuring AI platforms and agentic integrations are built and operated with enforceable security controls.
This role requires deep, hands-on expertise across Cloud Infrastructure Security and AI Security. You will actively design, implement, and enforce security controls across multi-cloud environments and Agentic AI, working closely with R&D, Product, and DevOps teams to embed security directly into architecture and development from day one.
You will operate at the forefront of cloud security, AI and blockchain, helping define how agentic AI systems are implemented safely in production. This is an opportunity to work on cutting edge technologies, collaborate with experienced security and engineering professionals, and grow within one of the most advanced and rapidly evolving domains in modern security.
What You'll Do:
Design, implement, and maintain security controls across multi-cloud infrastructures
Work closely with R&D teams to understand constraints and risks in Agentic AI and Infrastructure
Design and implement runtime AI security controls (guardrails, filters, policy engines, gateways).
Build protections for LLM inference, agent tool execution, MCP / plugin frameworks, and RAG pipelines.
Implement prompt, input, and output inspection for abuse, jailbreaks, data leakage, and policy violations.
Secure Infrastructure, CI/CD pipelines, and automation workflows by embedding DevSecOps best practices
Conduct security reviews of product features, new technologies and ensure they meet security requirements.
Secure Kubernetes clusters and containerized workloads in production environments
Evaluate AI attack vectors (prompt injection, model poisoning, data exfiltration, jailbreaks, emerging attack patterns) and implement effective mitigations
Collaborate with other security teams to resolve security issues and implement security improvements.
Lead security projects and initiatives across environments to enhance the platform's security.