דרושים » פרסום שיווק ויחסי ציבור » Senior Marketing Operations and AI Enablement Manager

we are a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
The Enterprise Account Manager role is developing and maintaining long-term relationships with stakeholders of our company's most valuable accounts. It's important to understand customers goals, challenges, and pain points while working proactively to create processes and align on expectations. You will work with cross functional teams to assure accountability and sustain the overall health of the account. Reporting and collaborating with the Head of Global Enterprise Accounts, you'll drive revenue generation, manage partnerships, and contribute to RFPs.
Responsibilities:
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

Power the Future with us! We're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a hands-on Technical Marketing Manager who enjoys working closely with people, technology, and real-world challenges. In this role, you will collaborate daily with Sales teams, customers, and partners, serving as a trusted technical point of contact throughout the pre-sales and solution design journey. You will help shape technical solutions for solar and Storage projects, support customers in making confident decisions, and share knowledge through training, guidance, and problem-solving. Role Overview
* Provide on-site technical pre-sale services to customers, sales managers, and distributors, with a strong focus on customer satisfaction and service excellence.
* Perform simulations for standard and complex solar projects, including Storage solutions, using our Designer and PVSYST.
* Manage technical escalations with product managers and headquarters, including topics related to Storage products, certifications, and innovation.
* Conduct competitor and market analysis, including the preparation of Fight Guides.
* Deliver professional training and Technical Support for new products to sales teams and customers, including translation and clear technical explanations.
* Respond to tenders and RFQs by providing technical solutions, including the preparation of preliminary designs and technical reviews.
* Demonstrate full proficiency in our Designer and PVSYST for site and project simulations.
Country:
Israel
City:
Herzliya