We are looking for a Director, Enterprise Project Office to join our fast-growing Enterprise Project Office team. Reporting to our VP, Enterprise Project Office, you will be supporting the team on multiple programs and projects from initial concept through launch, working closely with internal and external stakeholders to define objectives, create detailed project plans, manage budgets, and ensure delivery within agreed timelines. The Director will also manage EPO project professionals, providing guidance, support, and performance oversight.
The position requires deep technical expertise in payment processing platforms, proven experience as a technical project manager, and the ability to work effectively with product, engineering, and operational teams to deliver large-scale business transformation. Strong data strategy experience, including the ability to design and execute data-driven solutions that improve enterprise decision-making and operational performance, is critical. Experience in product management, engineering, or systems architecture is highly desirable.
The ideal candidate combines strong delivery management skills, technical depth, and the ability to connect strategy to execution. They will have a clear understanding of technical architectures, integration points, data flows, and operational dependencies that underpin mission-critical payment systems.
Key Responsibilities
Lead delivery of complex initiatives across multiple programs, including digital payment platform implementations, upgrades, and client/platform migrations.
Define scope, goals, and deliverables in collaboration with senior leadership, product, engineering, and operations.
Develop and maintain comprehensive project plans aligned to strategic priorities, covering organizational and technical readiness, including architecture, integration, and data migration.
Integrate data strategy into project planning, ensuring data architecture, governance, and analytics capabilities are embedded in solutions.
Communicate progress, risks, and expectations clearly to stakeholders and executive sponsors.
Manage resource allocation and priorities across concurrent initiatives.
Mentor and guide EPO project professionals, ensuring accountability and high-quality delivery.
Oversee timelines, milestones, and deliverables using Agile, Waterfall, or hybrid methods.
Deliver executive-level reports, proposals, and presentations; manage scope changes, risks, and contingency plans.
Requirements: 8+ years of project management experience in payment processing, fintech, or related industries.
Proven track record delivering large-scale digital payment platform projects and migrations, with expertise in payment processing technology, transaction flows, compliance, and integrations.
Strong data strategy experience, including enterprise data architecture, governance, analytics, and data-driven decision-making.
Excellent collaboration, coaching, and stakeholder engagement skills across business and technical teams.
In-depth knowledge of SDLC, Agile, and traditional project management methodologies, with the ability to tailor approach.
Strong technical and business acumen to guide development teams and assess risks, dependencies, and designs.
Demonstrated success delivering projects on time, within scope, and to quality standards in high-pressure environments.
Bachelors degree in a relevant field; advanced degree preferred.
PMP certification is a plus; Agile/Scrum certification is an asset.
Expertise in scope, cost, and schedule management, governance, resource planning, and change control.
Proficient in MS Project, MS Planner, Excel, and PowerPoint; familiarity with Azure DevOps, MS Planner, Power BI, and SharePoint preferred.
Willingness to travel up to 25%
This position is open to all candidates.