דרושים » מערכות מידע » Salesforce CPQ Solutions Architect

Who We Are Incredibuild empowers developers to radically accelerate their work by shortening build times, enabling more iterations and faster product releases. Thousands of customers, including world-leading brands, trust our platform to streamline and accelerate everything from compilation to release automation - generating significant resource savings and reducing time-to-market. We’ve helped over 200,000 developers at leading companies like Microsoft, Samsung, Nintendo, Amazon, and many others develop some of the most successful software across industries such as gaming, financial services, embedded systems, and more. What You’ll Do As a Business Application Analyst, you will play a key role in leading and implementing core business processes at Incredibuild. You’ll act as a strategic partner to the business - understanding the bigger picture, identifying opportunities for improvement, and driving complex end-to-end solutions that make a real impact. Your responsibilities will include:
* Designing and implementing business processes based on Salesforce (Sales Cloud, Service Cloud, CPQ) and connected applications such as Gong, HubSpot, NetSuite, LeanData, Planhat, and other GTM and CS tools supporting the business.
* Managing Salesforce projects from start to finish through all lifecycle phases.
* Translating business needs from different departments (Finance, CS, Sales, HR, Product, Marketing, etc.) into scalable technical solutions and maintaining accurate process documentation.
* Managing integrations, implementations, and maintenance of applications supporting business operations using iPaaS tools like Workato.
* Continuously improving existing processes to increase efficiency and user adoption.
* Supporting users in their daily activities, including troubleshooting and data maintenance.

Our mission is to liberate organizations by putting AI to work for them and their people. Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming Employee Experience and productivity. At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally. Were looking for a Senior salesforce Applications Specialist to join our team and help drive growth by owning and optimizing the systems and applications that power our Revenue Operations. This is a hybrid, individual contributor role, open to candidates based in Israel or Canada (4 days per week in-office, 1 day remote). As a Senior salesforce Applications Specialist, you will lead the design, implementation, and ongoing optimization of the applications and automations supporting our Marketing, Sales, Customer Success, and Finance teams. You will also champion our use of Agentforce and other AI tools to streamline processes, enhance data quality, and improve decision-making across the revenue lifecycle. Key Responsibilities Cross-Team Alignment: Collaborate with Marketing, Sales, Customer Success, and Finance to align systems and data around unified go-to-market processes and goals Process Optimization: Analyze and refine workflows for lead routing, pipeline management, sales forecasting, and customer lifecycle management AI Integration & Enablement: Create and maintain AI agents using Agentforce to automate repetitive tasks, deliver insights, and accelerate execution Systems Ownership: Manage and configure key business tools ( CRM, MAP, CS platforms, etc.) to meet evolving needs and drive performance Tool Evaluation & Implementation: Partner in selecting and rolling out new systems or features that enhance GTM efficiency and data flow Integration Management: Oversee integrations across platforms to ensure seamless data movement and process automation data Quality & Governance: Maintain high data integrity across systems, establish best practices, and ensure clean, actionable information Analytics & Reporting: Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making Documentation & Training: Provide documentation and enablement to ensure end users can confidently navigate systems and workflows Project Execution: Lead system and process initiatives end-to-end, ensuring timely, effective delivery with strong cross-functional collaboration

The AI Transformation Architect plays a central role in driving our companys enterprise-wide AI transformation. Reporting to the VP of AI Transformation, this role defines and builds the technical and architectural foundations that power our AI-driven software organization.
The Architect leads the design and implementation of scalable Generative AI platforms and central services for AI, creating shared capabilities, tools, and frameworks that transform how our company builds, delivers, and operates products.
Beyond architecture, this role drives strategic, high-impact projects with powerful ROI that positively disrupt operations and elevate customer outcomes, improving efficiency, innovation, and product value across the company.
Strategic Objectives
Accelerate AI Transformation across the SDLC by designing and operationalizing central AI services and a unified platform framework that powers key transformation initiatives, including Agentic Workflows.
Institutionalize AI Engineering and Governance Standards through common architecture, services, and enablement frameworks ensuring scalability, security, quality, and compliance.
Deliver measurable transformation outcomes through strategic, ROI-driven projects that reshape how our companys products are built and operated, directly benefiting customers and business performance.
Drive sustainable transformation at scale, balancing rapid innovation with operational excellence and long-term maintainability.
Key Responsibilities
Architect the AI Transformation Framework
Design and own the end-to-end architecture that enables the companys AI Transformation vision - spanning data, models, pipelines, APIs, and governance layers.
Define blueprints and integration standards to embed AI and automation throughout the SDLC, from ideation to delivery.
Build Generative AI Platforms and Central Services
Lead the design and implementation of the AI Enablement Platform and central AI services powering transformation initiatives such as Agentic Workflows and the Knowledge Hub.
Create scalable, secure, and modular AI components that can be leveraged across product lines and engineering domains.
Partner with infrastructure, platform, and security teams to operationalize LLM-based services, retrieval systems, and agentic automation flows.
Drive Strategic Transformation Projects
Lead cross-functional initiatives that deliver tangible operational and business impact - improving speed, quality, and cost-efficiency across the product organization.
Develop strong business cases and ROI frameworks to prioritize and communicate transformation value at the executive level.
Translate successful outcomes into reusable playbooks and AI cookbooks that scale across teams, roles, and product domains.
Technical Leadership and Enablement
Act as the senior technical authority and coach for AI transformation initiatives, guiding teams through architecture reviews, proofs of concept, and scale-up phases.
Mentor internal architects and tech leads to develop AI-native architectural competencies.

We are seeking a Senior Software Architect to lead and shape the architectural vision of our SaaS healthcare platform, guide the adoption of cutting-edge AI technologies, and ensure our solutions remain scalable, secure, and future-ready.
This is a hands-on, strategic leadership role that combines visionary system design, proof-of-concept development, and AI-first innovation enablement.
Responsibilities
1. Architectural Leadership
Define, communicate, and evolve the platforms architectural vision to ensure alignment with business goals.
Lead high-level design discussions and decisions for new and existing products.
Establish and maintain architectural principles, standards, and patterns across all engineering teams to ensure consistency and coherence.
Drive cloud-native architecture in AWS with a strong focus on scalability, availability, performance, and cost efficiency.
2. Innovation & Emerging Technology

Build POCs and pilots for new solutions, frameworks, and AI capabilities.
Evaluate emerging trends in AI, LLMs, MCPs, agents, and developer productivity tools, ensuring strategic adoption where relevant.
Initiate projects/features to solve widespread problems (including work with Support, DevOps, Infosec)
3. AI Tooling Evangelism
Spearhead engineering-wide adoption of AI-assisted development workflows, including developer productivity tools, code copilots, automated quality checks, and automated documentation.
Define best practices, guidelines, and governance for AI usage in development (e.g., Cursor configuration rules, prompt engineering standards).
Educate and mentor teams on effective AI utilization for engineering, product, and operational tasks, taking into account security, costs, and compliance.
4. Technical Governance & Best Practices
Overall ownership of the system scalability, COGS, and stability of the our company product(s)
Define standards for coding, testing, CI/CD, and monitoring.
Enforce architectural and design reviews for key initiatives.
5. Cross-functional Collaboration
Work closely with Engineering, Product, Data Science, DevOps, and Security teams to deliver well-architected solutions.
Communicate complex technical concepts to non-technical audiences, including executives and external partners.
Collaborate with customers and partners when needed to align architecture with integration requirements.

A fast growing stat-up company, thats powers a unique omni-channel Global ordering & marketing platform, is looking for a Software Architect with hands-on experience designing and delivering scalable, event-driven SaaS platforms. This role combines technical leadership with deep expertise in distributed systems, real-time data, and cloud-native architectures.

Responsibilities:
Lead the architecture and design of SaaS features end-to-end.
Build and evolve high-throughput, event-driven systems with strong focus on scalability, reliability, and performance.
Define and enforce engineering best practices (SOLID, OOP, system design).
Design and optimize real-time streaming pipelines and big data ETL flows.
Drive NoSQL data modeling (esp. MongoDB) and database design.
Partner with Product and Engineering to align architecture with business goals.
Represent technical direction in stakeholder and customer meetings.
Stay current with cloud-native, streaming, and data lakehouse technologies.

We are seeking a highly experienced Technical Field Architect to join our CTO team, working onsite in our Tel Aviv and Haifa offices in Israel. This is a critical role, facilitating communication and product adoption by the Office of the CTO and other field teams by working closely with our R&D teams to bring product development advances to the field.
The ideal candidate will have a deep understanding of both GTM and R&D processes, and be able to dive into the technical details of new products as they are developed. This person will communicate regularly with colleagues in the Office of the CTO, as well as sales engineering leaders and product management, to ensure rollout of releases and features are well-understood by our company field teams and their customers. This person will work with the field and customers to ensure features are developed with customer requirements in mind, and work with engineering and architects to understand the detailed implementation of features.
Responsibilities:
Regularly meet with R&D teams responsible for feature design and development, ensuring alignment with customer requirements and field teams
Understand and help document product development and release processes and timelines
Develop and lead technical presentations for field teams
Work closely with colleagues in both R&D and the Office of the CTO to streamline communication and establishing close alignment
Install pre-release SW and give engineering feedback.

Being a worker is about being your authentic self. We celebrate individuality and welcome the unique qualities that make you, you. Whether youre bubbly, shy, precise, funny, bold, or anything in between, were ready to embrace your strengths and help you do your best work.
Our HR platform is intuitive, data-driven, and designed for todays workplace: global, remote, and collaborative.
Team Leadership and Development:
Lead, mentor, and empower the EMEA CS Solution Architect team, fostering collaboration and professional growth.
Create clear career development pathways for team members, focusing on skill-building and leadership readiness.
Strategic Customer Consultation:
Guide the team in delivering high-value, strategic consultations to the Professional Services and Customer Success teams.
Oversee the creation of scalable frameworks and best practices to ensure consistent delivery excellence.
Product Impact and Insights:
Partner with Product, CXE, and CS leadership to amplify the Voice of the Customer (VoC) in roadmap planning.
Facilitate the teams role as solution engineers, providing cross-module and cross-platform expertise.
Operational Excellence:
Collaborate to establish and optimize internal processes.
Monitor team KPIs and SLAs, ensuring timely and effective resolution of consultations and escalations.
Cross-Functional Collaboration:
Collaborate with multiple stakeholders such as: Product Enablement, CS Operation and Product to drive data-driven decision-making,
Act as the EMEA CS Solution Architect representative in global discussions, ensuring regional needs and insights are addressed.

We are looking for a skilled and dedicated salesforce Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our users, ensuring a smooth and efficient resolution to their inquiries. The ideal candidate is a problem-solver with a strong understanding of the salesforce platform and a passion for customer service.
Responsibilities:
Ticket Management: Proactively monitor and manage the support queue, ensuring timely review and triage of all incoming requests. Issue Investigation: Investigate and troubleshoot technical issues reported by users, meticulously documenting each step of the resolution process. Direct Support: Respond to user tickets, providing clear, accurate, and professional guidance to resolve their issues efficiently. Queue Oversight: Manage the overall support queue and track the status of tickets assigned to various team members, ensuring all items are handled promptly. Service Improvement: Identify and implement opportunities to enhance the quality and efficiency of our support services. Platform Optimization: Continuously improve the use of salesforce for our support operations, finding new ways to streamline workflows and enhance the user support experience. Knowledge Base Management: Maintain and expand our knowledge base by creating and updating articles for frequently encountered issues, empowering users to find solutions independently.

We looking for a hands-on Team Lead to head our talented Architects Team.
This role is perfect for a seasoned software architect with a strong development background, proven leadership capabilities, and deep expertise in system design, networking, and cloud architecture.
As the Architects Team Lead, youll manage and mentor a highly skilled team, set the architectural vision, and drive the design of our next-gen Firewall-as-a-Service and Zero Trust solutions. You'll collaborate closely with engineering leadership, product, and other tech leads to ensure scalable, secure, and high-performance systems.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead and mentor a team of software architects.
Own the architectural roadmap and ensure alignment with business and R&D strategy.
Guide hands-on design, POCs, and critical architecture decisions.
Partner with R&D leadership on planning, innovation, and execution.
Promote engineering excellence, security, and scalability best practices.
Collaborate with cross-functional groups to ensure architectural consistency across the org.